Watch Shop in Lakewood

Review №1

2022-02-06

Terrible, the worst place Ive ever done business with. I took my rather expensive watch in to be cleaned and was told it would be ready in 3-4 weeks. After about 6 weeks I called them. They said it would be done at the end of the week and they would call me. They never did so I called them. They said they broke the main spring and would have to find a replacement. OK, weeks turned into months. I called them again and they said they were working on it and should have it done any day and they would call me. After a few more months I go to the store to see whats going on. Jason was the one working on it and he still hasnt got it done yet. But he would work on it that week, at that point its been over a year and a half for what should have been a simple watch cleaning. Finally after one year and nine months I called and Jason and said it was done. I go down to pick it up and and later found out he made it so hard to wind that it was going to break the crown, and then he assembled it and never cleaned the inside of the crystal. It had dust and finger prints inside of it that clearly showed when you look at the watch face. What ever you do avoid this place like the flu. Not only did they have it for a year and nine months, I received it back in worst condition than I took it there in. HACKS....I will never be back!!!!!

Review №2

2020-02-25

Very Professional. Great prices. Other shop in town gave me an expensive quote to fix a watch.. The watch shop charged me $10! They could have charged me more, but they are HONEST. Hard to find that anymore.Shop at this business!!!

Review №3

2020-09-17

Jason is exceptional, his knowledge and ability to repair clocks or watches is phenomenal. He actually listend to a mantle clock and determined that the balance was off corrected it and the clock has been running perfectly ever since.

Review №4

2021-06-17

Best place to take your broken watches and jewelry! They are very nice and friendly and are quick with all there services and most knowledgeable about watches and jewelry repair!

Review №5

2016-08-22

Great experience, the jeweler was fast and efficient. Good prices for his work. I will certainly be returning when I need something else repaired.

Review №6

2021-01-11

Theyve been replacing my batteries and resizing my bands for decades now. I wouldnt bring a watch anywhere else.

Review №7

2018-11-26

Brought in a Swiss automatic for repair on 4/30/15. 6 months later I stopped in to check on progress and they told me they were waiting on a part, and to not call them, they would call me. Well, its been 3 1/2 years now, and no call. They could at least admit they cant fix it, and give the watch back.

Review №8

2020-08-07

Wonderful service. Thank you for the daily good deed. Id highly recommend this shop to others and I plan on returning.

Review №9

2013-07-17

I found them to be very helpful, and reasonable prices for repairs. Ive been using the Watch Shop for a few years now.

Review №10

2017-01-24

Jason did a great job at a good price ..... my watches work super well !!!