Waterheaters.com in Bay Shore
Site: https://www.waterheaters.com/
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:9AM–7PM
- Sunday:11AM–5PM
Installed a new indirect water heater to my furnace. This was one of the few companies who actually reply and answered every question we had.Price was about the same as two other companies i checked. So far no issues and the work looks clean.Update: since the install, my furnace has had a slow leak from a blow off valve pipe. The installers toldus it would leak for a little bit and should stop. It never stopped.I had a leak prior to the install, which I fixed by having a new blow off valve and expansion tank replaced. It was not leaking for 5-6 months prior to the water heater being installed. After the install it has a slow leak again. Waterheaters.com did send their plumber to inspect it, they proposed a fix for 450.00, which might fix the leak or might not.I’m not knowledgeable about this plumbing stuff, but it seems if there was no leak before the install, and then a leak after my install, then the install caused my leak and should be included in the fix.I am now waiting for the leak to get worse before I hire another plumber to fix it.Not sure if I would recommend the company for future jobs.
I called Scott at Waterheaters.com on Sunday, he not only located a part needed for Monday morning, but had it installed by 10:00 am.I have a service contract with another company, and are still waiting for someone to get back to me.I will use water heaters.com for all of my cooling and heating needs going forward.I can’t say enough about this company.
Professional and honest from start to finish. Always answered my questions and concerns quickly. They were very clean and respectful to my family and property.Thanks Guys!
From beginning to end, perfect and so nice. Posted on The Villages West in Melville Facebook Page. Hopefully you will get more business. Thank you!
The 2 service men who came out to replace my old water heater were SPECTACULAR!!! I interacted primarily with John and he was awesome. The other gentleman that accompanied him was just that...a gentleman and very knowledgeable when answering me questions. Both men were respectful, polite, and finished the job expeditiously. NOW for the actual product...too early to say as its only been 1 complete day, however so far so good (hence the reason for 4 stars).
After 2 hours, all seems great but really to soon to render judgment on the system I bought. What I can say is that the 2 professionals who removed the old hot water heater and associated parts and did the replacement install were exceptional in how they tackled the job and spent the time to do a walk through and show me what I should be looking for, etc. So far, very pleased. Oh and Scott was a pleasure to work with to determine the best solution for my home set up- thanks again!
Eddie is very nice and a real pro. We have had him back a few times to do other things after he installed our tankless water heater. I would recommend for any job.
This company has been a pleasure to work with from start to finish. Communication was great! They were always responsive and updated us the whole way. Scott (owner) was fantastic! He was super knowledgeable about the products and the job we needed done. He spent a long time explaining everything and answering all of our questions. The install technicians Eddie, Anthony and John were so professional, timely, kind and very very clean. We felt very comfortable and confident with them doing the job and that it would be done correctly. This company is very upfront about what is needed to complete the job. We could not say enough positive things about this company. We also feel that after many quotes the pricing was very reasonable compared to many competitors. Absolutely would recommend for any plumbing needs!
The hottest our water was getting was lukewarm so I knew we had to replace our hot water heater at some point so I started getting quotes from local plumbers. As fate would have it, I came home to see a Waterheaters.com van parked outside my house servicing a neighbor. Nathan gave me his card and within a week, scalding hot water again. Their team removed the old unit from our tiny attic and installed the new one in light speed and not a drip of water or dirt left on our carpet. They were very professional and super courteous. Definitely recommend and would use again.
Great customer service, reliable, honest, always on time very respectful. I definitely recomend this company any time over others, they do great work as well as communicate with you of everything that needs to be done, very reasonable with prices.
Took care of my rinnai water heater that was under warranty. Within days I was back up and running. Showed up fast, got the part fast, did the job fast.
The service I received today was so much better than I expected.. From Danielle who handled the purchase and the installation was great.. The two installer Eddie and Anthony were great, funny, polite and were fast. The whole team were very professional. They should be rewarded for there great work and attitude toward there job. I will highly recommend this company .
Technicians were very nice and pleasant. They were knowledgeable and very neat. I was very happy with them.
I had them install a water heater and I am very satisfied with the results. The team was very polite and professional. They were able to answer any questions I had with ease and are very knowledgeable. They worked quickly and kept things neat. I would highly recommend their services. They provided excellent work at a great price.
Called after losing my hot water heater to flooding after Ida. They came in time for a Saturday appointment on a holiday weekend. When we realized the short water heater wouldn’t make it down my stairs they managed to get a standard heater and installed it that afternoon. All with a terrific attitude. The work was top notch and very clean and professional.
My water heater broke late afternoon. Went into Waterheater.com website early evening and immediately got a text from Scott. He was very professional and reassuring. We worked together to figure out what was needed and an appointment was set for the next day.The two technicians, Anthony and Eddie were easy to speak with and provided me with an estimate time of an hour and a half to complete the work. Their work was clean, quick and actually finished within 30 minutes. This gave me enough time to pick up my kids and return to continue the clean up from the prior night. I highly recommend Waterheater.com for these emergencies.
Waterheaters.com installed a tankless system in our home 2 years ago. Very satisfied with system performance and efficiency. We contacted them recently for preventative service/maintenance. Very satisfied with service technician.
The fellas over at Waterheaters.com, are knowledgeable, prompt and thorough. Their prices are fair and their work is reliable. They repaired a discontinued Navien Combi-Unit for me; the domestic hot-water was not operating properly, and we are now back in the shower (thankfully).
Scott the owner was a pleasure to deal with. He even contacted me on a Sunday. Eddie and Nathan came to install a new water heater. They did a fantastic job and both were very knowledgeable. You can tell they knew exactly how to do things the proper way. I would highly recommend this company. I will be using them going forward with any other issues I have with my boiler and water heater.
I would highly recommend this company for anything water heater related. They are very knowledgable and informative, and were able to answer all of our questions perfectly. They are also very responsive and were able to get us what we needed quickly. We had Eddie and Anthony install our new water heater and they did a wonderful job! They were very considerate of our home and our time, and we really appreciated all of the extra COVID precautions they took. From beginning to end they were professional and just a pleasure to have do the work. The whole process was surprisingly easy and painless. The water heater that they recommended has been working great and has made a world of difference in our home already! I will absolutely continue to use this company for future needs. Thank you waterheaters.com!
To begin with a knowledgeable person answered the phone. We had spoken to two other companies, each gave us similar information about the problem with our water heater. Prices similar but the number of good reviews for this company far out reached the others. Having a person ready and able to give us an appointment the worked with our schedules was priceless. The crew showed up ON TIME and I thanked them for doing so. Job done with care for our property clean and neat. Done in a flash. Good old fashion customer service. Thanks again for a job well done.
Couldn’t recommend more! Had to replace our hot water heater and not only were they able to schedule to come the next day they talked through my options with me late the night before. Incredible company!!
I had a great experience I called yesterday and they were at my house first thing in the morning both workers were very professional and took removed and installed my new water heater they were very neat and respectful. I highly recommend this company
Professional, punctual, knowledgeable, top notch guys came and replaced hot water heater. Easy to deal with. Left no mess to clean up. I am using them again for another job at my home. Eddie and Anthony are highly recommended by my wife and I. Great job guys!And so once again, since these guys were very professional at installing my hot water heater, I used them again. And once again, I am completely satisfied. Had pipes( supply and drain) replaced and new valves installed. Thanks Eddie! *Highly Recommend*!
Online inquiry on early Thursday after noon, phone call back with in minutes, estimate in my email less than an hour after that, in my driveway less than 24 hours later and cleaning up and leaving after completing a quality job at a fair price barely 90 minutes later. Definitely recommend this business. They made it painless.
Anthony and Eddie did a great job. They were on time, quick and answered all my questions. They were professional, polite, and friendly. They left everything neat and clean. Would definitely use this company again and would request Anthony and Eddie
Top notch professionalism...wore masks the whole time inside and outside. Took the time to go over everything and were not rushing. Quality! Would highly recommend. The owner was extremely knowledgable as well as Eddie, John and Anthony who came to do the work.Update: Water heater in, now have to upgrade piping for another several thousand dollars...wish we had a better explanation of what was needed and this should have been part of the first quote to calculate the cost of the entire project.
Replaced our broiler and we upgraded to a tankless water heater. Free estimate and visit. Emailed quotes to us and price was good so we approved and setup appointment. It was a two day job and all the work was done professionally and they removed all the old broiler and tank water heater and parts and took them away with them. Cleaned up after themselves and walked me through our new system and were a pleasure to work with. Thanks Scott again for a great job. Highly recommended.
This company is AMAZING. Our water heater croaked on a Friday and they were at our almost immediately. Scott was great and responsive on the phone, and Eddie and Anthony were definite professionals....the job was just top notch. We will call no one else for this work. Thanks to everyone at Waterheaters.com
Just plain great! Used them before and will use and recommend them in the future.
Quality service overall. I thought it was the boiler that leaking. After checking, Nathan told me that it was the water heater that leaked. He fixed it promptly. I highly recommend Nathan and Waterheaters.com for their prompt response and quality services.
The guys that came in were punctual professional and friendly. They did a great job. You wouldn’t know they were there. They plumbed everything out beautifully. There prices were fair. I would highly recommend.
On time very informative, clean and honest. Service excellent. Fair price
Very professional and interested in giving you various alternatives.Always reachable. Returns calls in a timely manner.They did a commercial installation for us. Space where unit had to go was limited.They did the research to find the right system that would fit into the space and would provide enough hot water at the right price.We are a 24/7 business. They came at 4:00am so as to limit the down time. They sent 4 technicians and stayed until work complete.Came back next day to just check that the system was working properly.Would use them again. Definitely recommend them.
Nice guys, quick and efficient, patient in explaining things, cleaned up nicely, quality service
Very happy with the service! Scott was easy to get in touch with and always responded very quickly answering my numerous questions via phone and text. He didnt try to push the most expensive model and did not insist on upgrades, like some, instead, he explained the options I have and let me decide whats best. Very knowledgable and accommodating. The guys showed up on time and were nice enough to wait for me when I got stuck at work! Their work was clean and quick - they obviously knew exactly what they were doing! No complaints - our new Rinnai water heater works great!
Exceptional !!!!Have to say what a pleasure!Professional, very transparent , Immediate turnaround, After their team left you wouldn’t even know they were there. Very clean & very tidy!!Very honest on the price!Definitely call them next time you need a hot water heater or tankless heater!!Greg
They are very professional, on time, and prices were reasonable.Everything was done with care, making sure our wood floors and walls werent damaged when moving their equipments around.Would definitely recommend waterheaters.com!
The folks at Waterheaters were fantastic. Everything was described in detail including all relevant codes. The installation was smooth clean and completed in less than two hours. 110% professional. They utilized compression fitting which having seen it in action is 100 times better than sweating in joints. They will be my first choice for any plumbing needs going forward
Highly recommend this company. They did a great job on replacing our water heater. They were highly responsive, on time, and very nice to work with. We will be using them for regular maintenance as well.
Phenomenal. Gave me 3 options and ended up going with instantaneous indirect solution (Turbomax 23). They added a zone to existing Burnham boiler. Stellar work. Highly recommend.
Amazing service , very responsive and extremely competent. We have used water heaters.com for many projects and can’t praise them enough. Highly recommend !!!
Annual service for our Navien tankless water heater. Prompt, courteous & knowledgeable service. I recommend waterheaters.com of Babylon NY.
After dealing with other businesses claiming that they provide best servis, Waterheaters.com simply came and did it. Very professional, quick yet attentive to details. Cleaned the work place and left nothing behind. Nathan and Bryan are Professionals.
Very quick response,professional,clean. We have had much work done in our home and can say we were very satisfied with the price and installment of a new water heater. No regrets with this company..
I have tried many plumbers but this company was the best. They didn’t charge much and they were always on time and ready to help. 10/10. Would recommend!
The office was very easy to work with. The installers were efficient, polite and competent. The installation was very smooth. All my questions were answered before they left. m very satisfied.
Responsive and helpful throughout many challenges with a boiler installed by the previous owner. Eddie always does a solid job and knows his stuff. I’ve had them come back for routine maintenance a year after a major project and plan on continuing to do so.
Had an electric tankless unit installed. Techs came on time, were clean and professional. Would definitley recommend them to friends and family.
I’ve been starring at my pipes for 3 yrs, Planning how they where gonna go.”Master” Nathan And his crew comes up with totally better ideas in seconds.And when it’s done I come down to see the finish,EVEN BETTER ! What true craftsmanship Unbelievable ! Totally worth the wait worth the money; A++
Water heaters.com is a joy to work with. They have a wonderful friendly staff that go out of their way to make you happy. If you need a tankless water heater it’s a no brainer call Waterheaters.com!
This company was responsive and quick. Their work is solid and clean and they fully explained the operation of the unit. I will definitely use them again.
Very friendly , professional installers were fast and efficient and cleaned up after themselves. I am happy with this company.
The two techs, Ed and Josh, were on time, they worked very well together as a team, and they were finished in record time. Their performance gives the lie to those who believe that todays workers are not capable. They answered all my questions and left the premises spotless.
Excellent service - punctual, efficient, and quick, replacing backyard gas grill valve - very accurate and reasonable estimate. Will call them again with my next plumbing project!
Excellent experience across the board. Salesperson was extremely knowledgeable, installation was right on time, efficient and expert. Very easy, and everything works great. Highly recommended.
Fast service, good prices and arrived as promised and on time. All staff was very friendly. Felt like I received a good service and value. No high pressure sales and clean work. Thank you. Frank Garden City
I Love this company!!The quality of Workmanship is fantastic, they are always available to answer the phone for repairs and their response time is quick. Very knowledgable staff. I will always recommend Waterheaters!!!
If youre looking for an experienced, knowledgeable, reliable, competent plus company to service any of your water heater needs, youve got the very best with Waterheaters.com!!! Muriel Morganstein Albertsob
Had a 8am-9am Appointment and they arrived at 8:02 am sharp which is very impressive!! very polite and very professional guys and WOULD ABSOLUTELY RECOMMEND THEM!!!--VERY HAPPY CUSTOMER
Scott was and excellent and sounded genuine
Very thorough and clean work, careful and polite. Explained everything and came back promptly the next day to correct a minor issue. Would highly recommend the people who did my work.
They are professionals, i love their work, they were on time even the weather was criticalI would highly recommend their services, great job done
Excellent service and price. Everyone from the salesperson to the installers acted with the upmost professionalism. I will define recommend them
The guys did a great job with a new gas installation demand hot water system !
Timely, friendly, efficient, explained everything, reasonably priced, and very friendly.
The guys were very personable and neat and tidy...work was done perfectly and in no time at all.Wonderful experience....highly recommend to everyone...thank you
Came immediately when I called, the techs were great. Overall great experience
Ive used this service twice now and both times the servicemen were on time knowledgeable and professional. I will use them again
Water heaters.com was incredible, fast and reliable. Would use them for any issues in the future.
The guys were very knowledgeable and quickly repaired the water heater!! Thanks Scott !!!
Incredibly professional efficient courteous and a pleasure working with them. Honest and reasonable prices. No need to look elsewhere!!!
Were on time, professional, courteous and used quality copper pipes for the replacement.
Very professional and they do quality work at a reasonable price
High-quality, serious and friendly professionals who give no-nonsense advice and work to find solutions to fix my unique problems.
Highly professional, prompt.
Great service! Will use again and recommend to others.
They came, they saw, they installed! Very Polite, professional and courteous at a decent price.
Everything about waterheaters.com was top notch. Great everything and a must hire.
Very professional and good pricing too.
Quick work, great guys. Thanks for coming by to fix the corroded pipe
Great job! Very responsive and professional.
Excellent service. Very professional 👏
Great service experience! Will definitely use again.
Prompt, knowledgable and repair was done well.
Top notch company. I only have positive things to say about them
The service was excellent, professional and expert.
Professional and friendly service. Highly recommend.
Great job highly recommend these guys
Great job guys and the next is yoursThanks
Professional and courteous service. Much appreciated.
Very happy with the service provided
Great!
Very Polite and very professional
Great job by professionals
The best mechanics to solve the problem
Fantastic experience.
Install a boiler
Total reviews rating 4.9
108 Reviews for Waterheaters.com 2023:
Review №1
2022-05-13My hot water heater gave up on us and I was looking for a quality company with great service…I came across Waterheaters.com (great company) they are very quick in responding to your concern right away.. I reached out to them and I was contacted by Scott and was provided with an estimate the same day with date and time. He provided me with an estimate and answered all my concerning questions. He told me when I would get my service done and how long would it take. Eddie was amazing and friendly and quick thank you so much for your service…My go to company going forward for my water heater and boiler needs… highly recommended !
Review №2
2022-06-16Great company to work with bc they made the experience completely stress free. They are responsive and extremely reliable. The inside staff like Scott have wonderful follow up skills. Eddie is a fantastic technician and he will go the extra mile for you. Eddie is a perfectionist and really cares about the customer. Its a great feeling knowing I can count on this company for any problems I might run into in the future. Thank you!
Review №3
2022-08-09My service technician was Eddie. He installed a water heater in my home. He was on time and explained everything upfront and was finished in the time that he said. Afterwards he explained everything he did and showed me exactly how everything worked and any questions I had he answered with no problem. He was professional and friendly and neat. I am very pleased with the service. There were also no hidden fees with the estimate which I really appreciate.
Review №4
2022-05-03I had a good experience with Waterheaters.com. I had a leak in my boiler. I spoke to Scott on the phone and was able to setup an appointment quickly. They came to my house promptly at the appointment time. Workers were professional, neat/clean, and were very thorough. I would recommend them to someone in need of a plumbing repair.
Review №5
2022-07-15I emailed about a water storage tank install. My inquiry was immediately answered and I sent several photos of my current oil burner and was given options and pricing for what I would need. Scott called to verify everything and I was pit on the schedule very quickly. The techs arrived early and install was very smooth.
Review №6
2022-06-16The first woman who answered the phone Danielle was amazing she answered all my questions and she was very responsive and got back to me in a timely matter. When the plumbers came they were amazing and I was extremely grateful and they did an amazing job I am so happy with the finished project. And I would definitely recommend them!!
Review №7
2022-03-17Our boilee was nit producing heat or hot water. Eddie showed up. He was friendly and professional. He reviewed the system, identified the issue, replaced the parts needed and had the system up and running quickly. He explained everything and left my home clean . I would highly recommend Eddie and Waterheaters com for any plumbing needs
Review №8
2022-06-06My old indirect oil hot water heater was starting to go and I wanted a specific hybrid hot water and no one seemed to be able to find it due to the shortages. Waterheaters.com came through in the clutch and was able to locate the model I wanted as well as a leak detection add on and schedule it for installation within a few days when everyone else was telling me 2-3 months.They showed up on time on installation day and did everything correctly and professionally. I could not be happier with my new hot water heater. They even worked around my electrician who was still finishing up when they arrived. I highly recommend Waterheaters.com.
Review №9
2022-06-13We have used WaterHeaters multiple times and they are an outstanding company. Their service is impeccable. Everyone we have dealt with has always been above and beyond with their knowledge and expertise. It’s a pleasure to deal with such lovely people who know their craft so well. Thank you WaterHeaters.
Review №10
2022-06-23Installed water lines for washing machine, vent for dryer, connected washing machine to sewer line. Service was done quickly and neatly, Plumber was very professional in all regards. Price was appropriate for the job.