Kerbside pickup
Yes
Watkins Spring Co in Albany
Categories
Location on the map
Albany, Albany County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Planning
Appointments recommended
Yes
Phone: +1 518-463-4241
Site: http://watkinsspring.com/
Site: http://watkinsspring.com/
Opening hours
- Monday:7AM–5PM
- Tuesday:7AM–5PM
- Wednesday:7AM–5PM
- Thursday:7AM–5PM
- Friday:7AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (31)
These guys are old out dated alignment techs. Advertise they do lowered vehicles but dont really know how. Couldnt align a car with front adjustable tie rods and rear lower adjustable control arms and just state they got it as best as they can and when taken to another shop showed they never even tried to adjust either. When you question then they get all frustrated because your ? their old asses . THESE GUYS ARE RUDE AND THEIR TRAINING IS OUTDATED CUSTOMER SERVICE SUCKS DONT WASTE YOUR TIME OR MONEY VISITING THIS ESTABLISHMENT IS THROWING AWAY MONEY
I took my motor home in for some spring work and they did an excellent job for me. They kept me informed and ans. all my questions, in person and on the phone.
Just good all around people and quality products.
Best Spring Shop in the area! Great and fast service!
Parts department is great and stocked. Great customer service!
These guys fix my truck in 2 hours when another repair shop said they would take a week to get the parts and cost 5 times as much!
I GOT A GOOD FEELING ABOUT THIS STORE. HAD SOME HELP WITH MY COIL SPRINGS DONE SOME YEARS AGO.
Best alignment place in Capital region. Skilled and knowledgeable employees
Saved me from a 2 month wait on a spring backorder. Made them right up
This is an excellent place. Hands down. Family business. Give them your money
Excellent business to work with. They were very supportive and knowledgeable.
Very good and I will recommend anyone for their services.
These guys are the real deal, the professionals that even the mechanics go to
Great place, knowledgeable, quick & friendly
There is a reason why this place has been around a 100 years.
Very honest mechanics
Always great service!
Been in business 75 years
Always great service
Great stock of parts
Great service
Total reviews rating 4.6
31 Reviews for Watkins Spring Co 2023:
Review №1
2021-09-14Watkins is very busy with its very specialized and advanced services. Everyone is feeling the shortage of labor in the workforce and Watkins was the only place I could locate with the ability to perform the service one of my fleet trucks needed. I had to wait for an appointment, but the work was done quickly, and was very reasonably priced. Now my truck is safe and back on the road.
Review №2
2021-03-31Everything was done Great 👍I just moved from Watkins Spring shop like I got a new pickup truck.Awesome !.. Especially to Mike , who was taken care about my Suzuki Equator pickup truck!..Definitely recommend this place for all my friends and family members !...Thanks again guys
Review №3
2021-08-13Im still not sure about Watkins. Its my first time being here for breaks and rotors that was newly put on but not by them, but was giving my vehicle this vibrating feeling. Anyway Watkins says the tires were torqued too tight, of which I had already had my suspension. However Watkins charge me around eighty plus dollars, but Im still feeling the vibration. So yes I am not sure what they did.
Review №4
2020-01-15Its very hard to find an honest/skilled and fair mechanic nowadays. This place is excellent and has awesome customer service, but most importantly they are honest! Recommend for all ranges of vehicles. Their shop is primarily heavy-duty truck work.
Review №5
2021-01-16They were fair priced ,high quality work, very accommodating to my time needs. I would 100% recommend them and go back. Good people..
Review №6
2018-05-27Excellent service for great work. They just do the job right. Ive been here a few times and have had a great experience. Family and friends have, too. A trustworthy place to take your car.
Review №7
2018-02-20Our family has been coming here for years. I am on my third vehicle with this garage. Watkins always does good work and has fair prices. Had something that seemed major with my vehicle that ended up being ice buildup in the front end. They were honest that was the only issue when I believe somewhere else would have capitalized on the situation. I really appreciated that honesty and will continue to give them my business.
Review №8
2022-01-20Best place to get a alignment in Albany.Real pros.
Review №9
2020-02-18Shady!! I brought my truck here for an insurance job , truck was in a low speed accident. Watkins inspected the truck and told the insurance adjuster that it needed a new rear axel. Come to find out the frame in 2off square . Watkins did shady fabrication work to fit the axel without notifying me . 8 months later I still have a truck that doesnt drive straight. . I feel as if they took advantage of a young business owner
Review №10
2018-11-21These guys are nothing but professional, honest, and polite. Something extremely hard to find in that line of work. I went to them on a recommendation and couldn’t be happier. The cost came out to less then half of what I was quoted at mavis and based of impression I don’t think you will get such a high class crew of mechanics elsewhere. Almost looking forward to the next time something breaks to use these guys again.