Mechanic
Yes
Wayside Auto Body in Jamaica
Categories
Location on the map
Jamaica, Queens County, New York, US
Amenities
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 718-523-5751
Site: http://waysideautorepair.com/
Site: http://waysideautorepair.com/
Opening hours
- Monday:7AM–7PM
- Tuesday:7AM–7PM
- Wednesday:7AM–7PM
- Thursday:7AM–7PM
- Friday:7AM–7PM
- Saturday:7AM–1PM
- Sunday:7AM–2PM
Comments (149)
I went to ask for an estimate to repair my toyota 4runner I told the person who was there at the time that I had all the parts to replace and he told me that if they were parts (Taiwan) he would not do the job but months ago I took a car to repair there x the insurance and they put Taiwan parts on my car anyway I DO NOT RECOMMEND THIS SITE THEY ONLY WANT TO GET MONEY FROM THE INSURANCE AND THEY DO NOT SERVE INDIVIDUALS
I showed up right as the business opened to get something from my car after dropping it off the previous day and was shocked to see that less than 5 business hours had passed and they were well into the process of restoring my Jeep Patriot back to pre acident beauty. I was also happy to see, but not suprised, that the owner of Wayside was PERSONALLY OVERSEEING the work done to my car. And i was not suprised simply because during the short time it took for them to intake my vehicle, this same man was running around overseeing the work on countless other vehicles and STILL had the time to personally assure me of the work to be done.I did not retrieve the item from my car as i didnt want to disturb them and I will post again after the work is complete but i thought it important to share this in the mean time.***** 3 days later and its done!!!!!******They called me to update me yesterday but i thought it would take much longer.I AM SHOCKED and if the owner was there i just might kiss the man. 3 days and 3,000 dollars in damages later my baby is repaired, washed, waxed, and even detailed. This may sound weird but MY CAR ACTUALLY LOOKS BETTER THAN IT DID BEFORE THE ACCIDENT. WOW, JUST WOW. This is my first review and first accident and Im oddly glad i could share it with you guys.Bottom line is that you dont survive 51 years in business by providing bad service. And based on the customers that were leaving, and the state of my car after being returned to me, i think this place would have a higher rating if more people simply reviewed it.5 Golden stars my man. Thank you so much.
This is my go to body shop. I’ve been here 3 times and never disappointed. They do great work and if you have any problems even after you pick up your vehicle they fix the issue. HIGHLY RECOMMEND. Thanks Jimmy!
Yes the owner Jimmy was very courteous and friendly and was able to come right out and look at some damage on my car and give me a quick estimate so I would know how much that would cost an excellent place I’ve been in the neighborhood about 30 years and everyone has always talked very well about them
Car was hit, took it hear to have it repaired via geico and the process was easy and quick.
Jimmy is the man! My stepdad Ben W introduced me to this body shop. So the work they do is top notch! Never had a complaint from the dealership when I handed back in three separate leases.The business is family run. Jimmy’s sister handles the office and everyone is friendly.The prices are reasonable and they will help you out from a customer’s perspective.Also, there is a Enterprise and Geico on-site so it is convenient if you need to drop off your car or deal w insurance.They have a bathroom.There are stairs so I don’t know if it’s handicap accessible.Parking can be tough. There are meters but double parking is not usually a problem.Also when they give back the car it’s usually cleaned by a car wash operation.Jimmy has tons of pictures of his ties to the police department so you can tell he is a community conscious business owner
Excellent services and quality. Was referred by a friend to see Jimmy at Wayside. He was able to replace my missing handle, repair the paint on my door, and all with a professional and courteous customer service. I have a unique car color, and was worried a paint repair would look off, but his paint matching and quality is amazing. It looks like new as if nothing had happened. Very satisfied and impressed by his quality. He was able to paint and finish the repairs in an efficient and timely manner. Office staff wore masks, social distancing was enforced, and waiting area was clean and welcoming.Highly recommend!! All around excellent services with professional quality work
Not enough stars to give an appropriate rating. I brought my car in on a Saturday, had an 8:30 am appointment. Met with Chris, from our conversation, amazing person. We dealt with all the paperwork and I was out in a few minutes. Chris said he would try to have the car ready by that following Tuesday or Wednesday and thats exactly what happened. Car was ready on Tuesday but I wasnt able to pick up the car due to work schedule. Thanks to the opening hours I was able to pick it up at 7am on Wednesday just before heading to work.
Used wayside three times and always a great job!! Superb staff and work done with a fast turn around! Highly recommend!
This is by far the best autobody repair shop. They do fantastic work and the turnaround time is great. If you go through GEICO, the repairs are guaranteed for the life of the car Would highly recommend.
The only Auto Body i take my car good people and good workers.i recommend this place one of the best.
Horrible service. Rushed job and didnt do all the repairs. Definitely over priced
They did body work on my 2016 chevy cruze. Amazing work.
Brought the Car in after some selfish driver crashed into my parked car and ruined the bumper and headlight.These guys repaired it very quickly. They are professional, courteous and do an excellent job. And did I mention they repaired the damage quickly? Highly recommend them.
I took my car to the Wayside Auto Body Inc on 139-23 Queens Blvd, 11435.The service you provided was excellent. You have really skilled workers & a courteous staff. Great job!I will definitely recommend your service to my friends and family.
Great body shop, they do excellent work
Great customer service, pristine workmanship , simply put. Its the kind of place i will recommend to anyone , after you had a collision or just taking care of your vehicle. Thanks guys
I recommend this place 💯%. Service is quick and top notch, also Jimmy is very professional and honest about his service. My mother and I both have had our cars fixed here and came back to us like if it was brand new. Wayside auto in my opinion the best in queens and also one of the best in the 5 boroughs.
Jimmy is the guy to go to the owner very friendly staff all around prices you can’t beat anywhere else honest true pricing and fair work is top notch quality had my front fender dented borough the car in at 7 had it back by 5 same day they do amazing work and best place to go to trust me
Last summer Wayside did some major repairs to my car, which had been sideswiped while parked. Earlier this week I went to get into my car one morning and someone had wrecked the left (drivers side) mirror. Of course there was no note under the wipers with an apology, admission of guilt or offer to pay for the damage; get real - this is Queens, NY. The only thing I could be grateful for is that they only clipped the mirror and housing and did not damage the door or side of the car.I took the car over to Wayside the next morning and Jimmy took a look at it. I asked him to take it easy on me as this was coming out of my pocket and not going through insurance - there would be no point to reporting it because of my $500 deductible on collision. Jimmy took a look at the car, wrote down the paint codes and asked for a small deposit to order and paint the mirror. Within two days he called me back and said my new mirror was ready to be put on and that it could be done while I waited. I went back to the shop the next morning and they installed it within 30 minutes while I waited inside the office. The new (motorized) mirror works fine, looks good and I was out the door for $150.00 + tax. Not bad, all things considered.I like the folks at Wayside and am happy to recommend them. Like I said to one of the fellows there - you guys are like Doctors - I like you but I hope I dont see you again anytime soon. Im sure they get that all the time.
Best place! took my car to repair a dent, wheels and wheel paint job. The finish job was awesome.
Only positive is they open late and on weekends, including Sundays. Make sure to check their work quality, as they are sure to have broken something else. Been here twice since they are the closest Geico authorized bodyshop. Both times I had to come back to fix something they broke. Not the most detail oriented.
I was rear ended & sustained bumber damage. They did an amazing job on my Clarity! Im so pleased if my car ever needs a service they provide this is exactly where Im coming!! Great job guys! Thanks!
Over the years (and inevitable fender benders that accompany life in the Boroughs), I have brought several vehicles here and have never been disappointed. Flawless work but they also stand by it should an issue arise.A family run place where everyone is courteous and professional. Very reasonable prices and amazingly fast turn-around. Highly recommended.
Wonderful service the two times I had to take my Saab in for repairs. First time was couple years ago and they did such a fantastic job that I came back for some minor work recently.Jimmy and the rest of his family run it like a family. Very engaging, responsive, honest. Their team did a quality job.
I dont normally give places 5 stars unless I feel theyve exceeded my expectations, but this place definitely did. I brought my car in with a broken window and they had it fixed the next day! And they were open on Sunday to support the large amount of customers that were affected by a recent tornado! Very attentive, great customer service, great workmanship; I wish I had known about this place sooner. Pretty much every other place Ive taken my car to, pales in comparison. Will definitely come here again. Highly recommended.
I left my car last week, a Rav 4 to fix a dent in the back of the car. Jimmy helped a lot and was very professional with his repair. 5 stars. I recommend him.
I got into a car accident last week Monday I took my car to WAYSIDE AUTO BODY INC on Tuesday to get an estimate and I saw Jimmy. Drop off my car on Thursday to Jimmy to get fixed and I got my car back on Tuesday 2/13/18, They were very fast with getting the job done and efficient. If anyone is looking to take your car to auto body shop for paint job or any damage I will recommend them to anyone you guys should definitely check them out been in business for over 50 years that is where you need to go honest caring and very great employees .
Jimmy is definitely the man!I’m the most pickiest when it comes to my personal car and I’ve had nothing but the best work done by jimmy and his team. On point paint jobs. Looks like it came from the factory. Smooth and matching. I’m the one who looks at every angle. Every corner. Everything. Great job guys! Thank you. Will recommend everyone
While stopped at a stop light I was the victim of a hit and run that left me with a destroyed bumper. I took my car to Wayside because its close to public transportation and they have on site car rental. They replaced my bumper and took all of the other casualties of owning a car in the city. 5 days later I returned to a brand new car!! I couldnt stop smiling- my car was SHOWROOM PERFECT! It was better than I expected. I tried to prank the owner by pretending to be a dissatisfied customer- his response made me a customer for life. The owner is the quintessential definition of a respectable local business man! The entire staff was polite, courteous and professional. The price wasnt cheap- but worth every single penny!!! I hope I never need auto body repair again- but If i do, this is where I will go.
If you want nice people ; everyone was very nice. If you want your car fixed on time the first time; I cant promise you that. I dont need nice people, I need people who know how to get a job done properly. I have a problem with people getting paid and not providing a fair product the first time. The second time dont help and a third time ...well it doesnt really matter after the first two. I went here only because GEICO was here. Dont fall into this pitfall. Take your car to a reputable location. Returning to a place three times is no convenience. All I can tell you is that I do not feel that I was made whole. Oh, and did I mention that it doesnt help that they didnt have the courtesy to wash the dam car before they brought it out for me. 4000.00 and you cant wash the dam dust off the car? Does anyone have any pride in their work? Dam.
The damage on my car was caused by a person who opened their door too hard and hit my car door cause two small chips in my paint. I used touch up to try and fix it but I wasn’t satisfied. The damage was over 1-2 square inches. I search online for a local body shop and decided to try Wayside since it was close to home. I dropped my car on day one and everything was fine. They quoted me at $300 but said they would take $275, if I paid cash - a little sketchy but okay. They called a few hours later to let me know it was ready and I could come get it the next day. On day two I went to pick it up and to my dismay, the door was not done. It was very rough. They asked me to wait an hour in the office overlooking the shop while they polished it. That was a huge eye opener. First, they were “aligning” bumpers by banging it with a metal hammer till it looked right to the worker. Then some other guy was just spray painting another car out in the open next to another car. He didn’t wrap or try the cover the other car at all. After my car came back from polishing, it looked great till I noticed somehow in the process they chipped the same door right under the door handle. They said no problem and just bring the car back on Monday and they will take care or it - umm okay but I will give you guys the benifit of the doubt. Dropped it back off on Monday and came to pick it back up in the evening and the door was perfect. Unfortunately, they painted another car too close to mine and got paint all over my front bumper, hood, fender and headlight. Then there was a new dent in the rear bumper. The dent was about one square inch. I told the gentleman in the office and he told me the best he could do was wash my car which probably wont remove the paint and that the bumper was not his fault - that I was lying and it happened somwhere else. He refused to do anything more professional and take any responsiblity. I fought with him over two hours till I forced him to call the owner so he could just give me my money back. If you love your car and expect them to take of it with respect do not bring it here. Although I got my money back, the fustration of getting black paint specks of my white car and now repairing the back bumper is beyond fustrating. If you are looking for quick fixs and duct tape solutions go here. Dont believe me? Go sit in there office and watch out the window into the shop for an hour and see for yourself.
I was sent to this shop a few months ago by my insurance company for repairs after an accident. They did great work with lifetime guarentee on thier work. It was convenient because the insurance rep and car rental rep were all in there in that same location. I recently had a snow induced mishap to the front fender of my car and they not only fixed it for me quickly, THEY DID NOT CHARGE ME!!! I mean I have to tell you I was super frustrated that the damage had even occured but the entire staff there was soo nice it made up for everything. I will reccomend this place to anyone who will listen. AWESOME service. Thank you!
MeI would like a new bumper installed correctly and the repairs to be done correctly inside as well. I am sure they skipped steps to maximize profit and I doubt they replaced anything under the bumper if they could just let it sit the way it is. I would like all parts that was damaged replaced!
The staff at Wayside is nice. The people who repair your car steals your loose change and electronic devices and thinks it is alright to do so. Wayside needs to hire honest workers or pay them more so they do not have to steal from customers. This is a shame. The employees who repaired the car had no reason to be underneath seats. The damage is on the outside of the car.
Unfortunately Ive been here a few times in the last couple of years but they have made the visits about as nice as possible. Really good work on truck both times. They have an Enterprise on site as well. Makes things so much easier if u need to rent a car.
I had only owned my car for about 5 months and was the victim of a hit and run...the car was side swiped and had extensive damage. Luckily, I had never been in a car accident before so this was my first go around with an auto body shop and as you can imagine I was very nervous. I am so GLAD that I found WAYSIDE....not only did they do an AMAZING job but they guided me through the whole process. Thank you for making my car look pristine and for having it done in such a timely fashion. I highly recommend WAYSIDE!!!!!
Brought here after GEICO recommended me here. Sure repair is fast, got my car back under a pile of snow. The new paint job chipped due to the exposure to extreme temps. And to my surprise, they messed up my horn.I then brought the car back, they argued that they didnt touch the horn... However, went a did a quick repair. So quick that few days after the horn wasnt working again...Now that I brought it back to them for repair of the horn. They returned the car back to me with the horn misaligned. Oh and they dumped random shattered car bumper parts in my TRUNK. I would not recommend this place to anyone.
Family owned business. If you need auto body work and need a rental...Enterprise is right inside this business. How cool! Ive had work on 3 vehicles and have no complaints.
Wayside Auto Body shop deserves far more than 5 stars. Best of all GEICO & Enterprise are at location, so its a one stop shop - leave your worries (messed up car) behind and walk out with a rental that is readily available.After my accident, GEICO schedule my repair at this shop and I could not be happier with the quality and level of service.From the moment I pulled up to moment I picked up the repaired car, the patrons were efficient and friendly. Drop off & pick up process was less than 30 min each and best of all.The auto body workshop is open 24hrs with a night crew taking care of repairs so the turn arounds are phenomenal. It took them less than 3 days to get my car fixed (left side driver and passenger door all bent out of shape) and the finished job is superb!Thanks Wayside team!!!
DONT DO IT !!!If you pay out of pocket check other places before committing to them.If you have full coverage and the insurance pays.... Maybe.They rush the work....do mediocre work.Its the only place where they ask you whats wrong with the car instead of telling you what needs fixing.Double...if not TRIPLE check your car before leaving.My opinion is : THEY SUCK !!!Good Luck
Ive been to this repair shop 3 times within the last 2 years. Recently, I went there to get a quote to fix my rear bumper. Jimmy, the person who assisted me, was very rude and unprofessional. He kept on asking me, how much my insurance is covering me for the damages. I told him I just needed an estimate and he rudely said oh you want to do it that way? He got frustrated and annoyed and gave me an outrageous quote to replace the bumper. An older gentlemen ( not sure if hes the owner or Jimmys father) stepped in and told me to take my car somewhere else...IS THIS HOW YOU TREAT A RETURNING CUSTOMER?????
This place is great. I love the family feeling. Walk into the office and you know who your dealing with. They got pictures all over the place of them selves and family. Nothing to hide. No quick turn over new person your dealing with.
Because of little scratches on the door they wanted to change whole door!!! In reality it was $150 job, they wanted $2900! Biggest Crooks ever. Do not go there. Insurance company recommends them to get you and get their share
Wayside auto is very efficient and done within a timely manner. If you have a family or no other means to get around they will work with you around your schedule. They will do what they can to make sure the needs of the vehicle and the car owner are met. Every time I have left with my vehicle it was like leaving with a new car out the lot. Im very grateful for Wayside. They are also accommodating with onsite car rentals with enterprise. They are also affiliated with Geico insurance.
After getting multiple texts about the progress on my car, I called to find out what was going on and was told to ignore the texts and they wished they would stop sending them out. When I picked up my car, they told me if there were any issues that I should bring it back. The Power Steering and StabiliTrak warning lights came on when the car was started and needed to be serviced and my backup camera was not aligned properly. I brought it back and was told that I needed to go to the dealer instead of them guaranteeing their repairs.
Bad experience, i sent my car to this place to fix the damage that from a car accident, but i just got new scratches on the rare bumper because of this careless auto repair shop. moreover, my cars AC stop working and i send it there, i swear it did work well on the way i was heading to this auto shop. they told me they wont fix the damage and AC without charge.
Horrible. I simply regret for going this place.They put all smiles in front of you and saying This isnt so bad; youll get it done soon and not that expensive. Then the cost of repair written on the invoice is almost twice as much as when they first describe how much it cost to replace a dented bumper. Whats worse is that Geico back them up so you cant fight over both of them at the same time.Not a place I would visit again.
Always the best weve never considered any other autobody shop professional courteous and wonderful to work with
My 2008 nissan sentra was hit very hard in the front wayside auto body had it fixed in 3 days and my car looks great. You cant even tell it was in a accident Great Body Shop.
Can’t explain how ridicules there customer service is. I had an appointment on 7 o’clock. I called that I am making it on 7:02. I reached and they closed the door. I don’t even know what to say. It’s just disgusting.
They messed up my window and changed my rims that wasn’t even damaged. Plus they didn’t cover my car or windshield while spray painting and it covered it. I had to scrapped my windshield with a blade to take it off because it was hard to see.
I am totally disappointed in regards to the service and even more so the treatment, or should I say the mistreatment we received from this shop and the owner. I cant believe a reputable company such as Gieco would risk there reputation by referring clients to such an establishment. This shop was supposed to repair my rear bumper after an accident. Long story short... I had some concerns about the job that was done, along with paper work that needed to be filled out for my insurance company , which the shop owner refused to address or assist me with. Not only were they rude and nasty, they were dismisive and accused my husband of trying to scam them in some way. As if being hit from behind wasnt bad enough, I feel violated all over again. Save yourself the trouble and the headache, patronize an establishment that will respect you as well as your business.Stay AwayL.Rapley
Do not go here, they fix my front bumper with some kind of glue. Then they only painted half of the bumper. So one side looks new, other side they didnt blend or buff it.
If you have boring life and want some action this is the place to fix your car!!!If you want a real professional job on your car thats not your place!!!If you use them through your Geico insurance get ready for the price to change many times, no one to talk with even the adjusters from Geico, they are one hand with this place!
My new favorite body shop!!! They made it look brand new. Love the quick, friendly & efficient service!
So I took my car here with wayside Auto Body because I was rear ended on the side of my bumper and two days later my car was ready like super fast🤗🤗 the people here is so nice and respectful and that is a plus for the good service... thank you wayside auto body👍👍👍
Cops were called!!!! The adjustor Sofia and Chris from geico that were on site gave me wrong information. The shop charged me $545 for 1 WINDOW!!! They never called to get permission to do the work. I came to pick my car up and they said I have to pay to get my car which is fine but why I pay $545 for a window when I can pay $125 in 3 other shops within 5mins. The shop did not do the right thing.
Time-wise, not bad. But the guy was extremely RUDE saying “if the mirror works or not, has got nothing to do with me” — before I could even test to see if the new side-mirror-glasses are working.Started off good. Left with a sour taste.
Brought in a 2012 BMW X3 35Xi for body work. after showing up when they said the car was ready for pick up the 35xi logo on the side panel of my door was missing. I had to request to have them put back on. After getting into the car my Ipod was missing from the glove department. they refused to help me except to tell me to call tomorrow and speak to boss. instead of coming clean and returning the ipod.I will be having quite a word with the boss of this body shop. And i will not be coming back to this shop again.Disgusting
The best auto repair shop anywhere. Great owners, excellent work. A family owned business where an old fashioned work ethic still exists.
Second time here from geicoQuick and easy processDropped the car picked up the rental and out the door in 30 min
Professional, clean, efficient, warm and welcoming, experience, excellent service. I was very impressed as u can tell.
Had my front and rear bumper fixed. Had to go back twice for paint chipping and now mismatched color. Its a real bad mismatch. Turn around time for repairs are fast but never going back again
I work for Ford Lincoln Of Queens and we swear by this fantastic verywell run organization. Jimmy, Chris and Dian are all great.
Awesome service. Brought my car in on Monday morning and had it two and a half days later. They called me with all details and stayed on top of it. Thank you!!!
Great place. Amazing body work. Last winter I got stuck in the snow and they came over and helped get me out. Wouldnt take a tip for helping me. Highly recommend.
Repaired my car very quickly. I couldnt even tell that the car had been in an accident. Expensive but I highly recommend it to anyone that wants a perfect repair job.
Excellent service. Lovely people. Needed autowindow replaced due to break in. Responded quickly and honestly. Much less then Safelite who I am sure are very good.
These guys are amazing. I dealt with Jimmy who was professional and very helpful. The body work is perfect. Highly recommend this place!
WISH I CAN GIVE IT LESS THAN 1 STAR!CROOKS from owner on down... went to get my window fixed because geico recommended... I was told by adjuster the amount wouldnt be more than my $500 deductible so claim will be denied and I would deal directly with the shop.. never received the phone call from the shop telling me how much and do I want to proceed with the work but its a window I fixed windows before and its never been more than $100...When I get there they say $545 for a window.. so Im responsible for $500 deductible cause of the paper I signed when I was told that the claim will be denied... When asked about the phone call they tell me they never got around to it... needless to say the cops were called and they said I should get estimates from different body shops and take them to court... how can Geico approve $545 for a window? When youre paying... so my policy has been cancelled and Im paying more with another Insurance Company guess I found out why Geicos rates are the cheapest they dont care about their customers... If you dont mind people legally stealing your hard-earned money and you want a shop that does under the table business with your insurance company WAYSIDE AUTO BODY on Queens Boulevard is the place for you...( this was my experience.. and its all just ALLEGEDLY )
Did a great job fixing my car thru gieco! was a simple easy fix and they delivered my car before the expected fix date
Fast, efficient, and Alice is such a sweeheart. Bless you, guys.
They fix my wife car she had dent in door. Did a good job.
The rare repair shop that is not only honest but performs excellent, high quality work affordably. The reasons for their success.
I went with gaico here and they did a good job but always check there work sometimes they forget things I had to come back twice. But the people are really nice.
I TRUSTED THESE PEOPLE WITH MY NEW HYUNDAI SANTA FE TO REPLACE THE FRONT BUMPER & THE PASSENGER SIDE DOOR AFTER AN ACCIDENT.WHEN THEY CALL ME TO GET THE TRUCK, IT WAS FILTHY FROM THE INSIDE THE OUTSIDE , EVEN THE ENGINE.THEYRE ALSO DAMAGE THE BACK SITS BY TRANSPORTING HEAVY DIRTY STUFF IN THE TRUNK . ALSO SOME OF THE BOTTLE OF WATERS WERE GONE, ALL THE QUARTERS GONE, BUT IT WASNT ANY BODY.I PAID EXTRA FOR ORIGINAL PARTS, BUT THERE WAS NO SIGN OF THEM. ONE OF THE OWNERS PROMISE TO FIX EVERYTHING, THE ONLY I GOT WAS A CAR WASH.NEVER AGAIN. NEVER.The staff is very nice, otherwise, it could had been worst.
Excellent results and service. They do have Geico person onsite as well as Enterprise car rental.
Terrible management, the west indian ”Dion” manager has nonpeople skills take no responsibility for damages done in the shop should be fired sucks as a common human being, not PROFESSIONAL auto body shop just part changers
Geico, Enterprise and repair shop all in one... Most convenient option if your repairs and car rental are all covered by Geico
Very professional and quick. Went for a Geico damage estimate and was very satisfied with their service.
They make you feel at home and make your you car is well taken care of.
Stay away from this place, they’re very shady and over charge in prices especially if it’s not covered by insurance, they did work on my infinti and doesn’t want to take responsibility on the messed up job that they did again STAY AWAY
Staff was great and they did an amazing job! I would definitely go here again. I highly recommend them.
Good job on my bmw 540 2021Bumper replacement
Very kind and professional people at this family owned business.
Very expeditious. Excellent work, courteous and pleasant. I only bring my car to wayside
Great customer service from everyone....especially my insurance representative Matt....nice friendly environment.
Excellent service from this business. I recommend them highly.
Great work! Fair prices and quickly finished.
Wayside auto body is number one facility and I love it and I recommend anybody to go there
This place is professional, fast and fair. Highly recommend them.
Work was not completed and had to go back 3 times in order to make it right
The service was fast and friendly.And the price was good also.
Did a great job fixing my car.
Fast service from insurance adjustment to repairs. Polite and efficient!
Excellent work on my car, highly recommended!
Great service, great people, and fair prices. This is now my go-to shop.
One of beats place in the city to have some quality time with friends and family...
These people replaced my side window in record time with no fuss!! A great place!
Place says it’s open 24 hours, it’s not
Great treatment. Very good job done.
Talk to Jimmy. Theyre the top in the bussiness and Jimmy will help you as much as he can
Take a good look and value the affordable quality prices along with appreciable services at assured.
Quality of work overall is fine. Customer service could use improvement.
Didnt do a good job, except the painting. Didnt set my headlamp proper and took my grill emblem.
Great great work. U will luv the finished job
Hello is my work place,recomend 100 % .
They said it fix in paper actually it not fixed correct they put off market parts doesnt fit right this is the last time
Wonderful staff at check in, service personnel, and breakfast staff!
Fast,fair priced,and professional.
Great experience everyone was wonderful, quick service.
Professional, great customer service.
Professional service, great repairs, polite.
Great service
Very professional place and they stand by their repairs..
Very friendly and excellent work
Excellent customer service. Definitely recommended
Its so good!
Great service fast turnaround
Cool people! Friendly service
They guarantee and do all repairs
Great service personable and quick service
Great experience and work!
Its okay.
They charge so much...
Personable and reliable service
Very bad management skills
Excellent work.
Good
They are the best
Excellent work
People are so rude.
Great service
Fast service.
Good bodywork
Good buisness
For the good attention of yimi
Professional attention
Total reviews rating 4
149 Reviews for Wayside Auto Body 2023:
Review №1
2022-06-14I wouldnt know. They parked it on the street , corner mind you; to repair a rear bumper and back up sensor. That was a month ago. Now a month later these are new hits and scratches sustained at that very same corner it was parked a month age. See following pics.In addition my car has to be busted to start a 6000 mile vehicle. Oh , now I need a new battery.
Review №2
2021-08-07After an accident I had at the end of July, I found a family owned and operated Wayside Auto Body. It was the most painless process ever. I attached the accident photos and the repairs. The work was quick and flawless and I highly recommend their services. The family and staff are all friendly and beautiful people and I appreciate the time, patience and hard work they did.
Review №3
2022-06-23Please read carefullyI selected this body shop from the list provided by my insurance company.I took few mins to read reviews and since the accident occurred before a holiday weekend, I chose this location due to drop availability as well.Overall I am pleased with the the repair to the damage area of my car looks well done.Tracey is the person that I interacted with in the office on both occasions for pick up and she was absolute pleasure, great customer service and very welcoming.With that said the only issues that I encountered was that upon my initial pick up, there were new scratches on the new paint job in areas of my driver door that appeared to have been missed or overlooked during quality control inspection. The quality control manager was in the office at the time of pick up and he was able to review everything with me. He was very apologetic and seem sincere: promise to have it rectified in a timely manner.The other issue was that the items like Jack and other small items for removal of my wheel was simply “ thrown” into my truck, however I didn’t make this an issue.I received a call back after 2 business days that my vehicle was ready for pick up.Upon my return I was very satisfied with the issues that was found which were fixed as promised. However when I got into my vehicle to leave my gas tank was completely on “E” . Now I dropped it off 3 weeks ago 5/24/2022, with a quarter tank of gas & base on the mileage at the time of drop off(dash photo) only 8 miles was on it I’m surprised that mytank was on E for a vehicle that should not wasn’t driven.Typically I could drive about 20 miles on a quarter tank with my vehicle, to me was strangest thing yet.I would of given them 5.0 stars had it not been for the missed quality control issues & that my vehicle was left on “E”. But still would recommend them, just to remind everyone to take detail photos prior to drop off and pay attention to the condition of your car inside and out prior to drop off.
Review №4
2022-06-08I was a loyal customer. I first used Wayside when it was run by the original owner (father). I had even referred friends and family members to garage. The garage has now been taken over by his children and the quality of work is slow and poor. It took over 7 business days for my car to be fixed. I was told it would take 4 days. I picked up my care and at first it looks good but after a few weeks the paint it chipping in large pieces and my bumper that was replaced is beginning to detach from my car. I will never return and I recommend you do not use this garage.
Review №5
2022-08-05Terrible!!!My vehicle was vandalized back in May ‘22 so Geico suggested this location. Geico informed me to go directly to them that day and assured me they already had all of my claim info on file and were awaiting my arrival.Upon entering this establishment, the blonde lady at the front desk immediately told me “you cannot stay here” - without taking any time to first verify that I’m listed in their system. I repeated, Geico sent me. A gentleman sitting at another desk overheard the conversation and felt a need to intervene, stated my name and said my claim info was indeed listed in their system. This lack of organization and poor customer service, especially after having to deal with your car being vandalized, should had been my queue to leave but I decided to give them the benefit of doubt.Within several days, I received a call from Wayside that my car was done and ready to be picked up. I returned the rental at Enterprise and came to Wayside to retrieve my vehicle - only to realize the work was only 40% executed and of what was done, poor quality. The glove compartment (which initially only had scratches due to being vandalized) was now replaced with a glove compartment that could barely open! One of the repair guys (a tall man seeming to be of middle eastern origin) stated, well Geico only pays them to replace the part and it is not their issue if it doesn’t work properly. I should take it up with Geico! Huh? I am pretty sure what Geico meant is to replace a working part, not install it just to be worse off than it was prior to replacement! Doesn’t take a genius… So, the job was incomplete and what was completed was done improperly and worse off than I had originally brought it in as.Wayside held my vehicle for another day to “fix” their error (or poor workmanship) and complete the job as originally assigned. I thought this nightmare had finally ended.Fast forward to present, August ‘22… someone who had no idea my vehicle was vandalized nor repaired, sits in the passenger seat of my car (where the window was replaced by Wayside) and notices a strange sound each time she closes the door. We test out the sound a couple of times, same. I then compare it to the sound made by the driver’s door upon opening and closing it - it is definitely a strange sound coming from the passenger door where the window was replaced (which doesn’t exist on the driver’s side). Lo and behold, the window replaced by Wayside wobbles within the frame each time the door opens/ closes and is not fitted/secured properly!It baffles me that an “auto body shop” is unable to do such basic work, such as replace a glove compartment (that works properly) and a window (that doesn’t wobble within the frame and sound as though it can fall out with pressure at any given time, especially with winter around the corner). How do they even handle the more complex jobs? This is scary.I should have left the minute I was poorly received at the front desk on Day 1. This auto shop is sloppy, negligent and does poor work... all of the things you wouldn’t want your vehicle of all things, exposed to. A customer needs to know their vehicle is in capable hands before they hit the road with it! Wayside does rush jobs, incomplete jobs, and poor jobs. It is more quantity (especially in light of insurance money) than it is quality, with Wayside.I am now onto my third attempt to get my vehicle fixed properly with this very basic job but will definitely not be returning to Wayside this time around. What an inconvenience.Terrible, terrible, terrible…Utilize at your own risk!
Review №6
2022-02-23They did say a great job, Like nothing ever happened, great job, Wayside Auto is the Best!!!
Review №7
2022-06-09If you got into a collision and geico gives u the option to bring ur car to this collision center! DONT!! The workers that assist ther are beyond rude and dismissive. And Chris Weissbach who is the Damage Adjuster with GEICO is beyond unprofessional. And will do the very least to not repair ur car and blame it on u. I brought my car here because they have appointment date for the next day, while other places had a week wait, now I know why they were so available…. Because of their horrible work. Go elsewhere but this 1 star repair center.
Review №8
2022-07-09The management were nice and helpful…They do a great job with body repairs and I have no complaint about this company. However….Let’s hope you have an alternative insurance to geico.The Geico representatives will try to act like fake detectives and conduct goofy interrogation tactics. They Geico people will do their best to get the least amount of work done on your vehicle.Thank goodness I got my car fixed elsewhere.
Review №9
2022-01-14No doubt, Ill recommend Wayside Auto Body for outer vehicle repairs, they are straightforward and do quality work. I was really impressed with their customer service and they seemed amicable, the owner is a cool guy.10/10
Review №10
2022-02-16I went to Wayside Autobody to get my catalytic converter replaced. I was told my deductible was going to be$500 and it was $598. Because they had to replace the muffler and exhaust pipe, but that was not true, because I had a picture of the old one. I took the picture when I first realized my catalytic converter was missing. Wayside Autobody ripped me off and my insurance company. I will tell all the people I know never to use Wayside Autobody, because they are like other auto repair places. They Ripped people off like the same guys who ripped my catalytic converter off, just like them no Good...