Well Pump Pro in Carmel
Categories
Location on the map
Carmel, Putnam County, New York, US
Site: http://www.wellpumppro.com/
- Monday:6AM–6PM
- Tuesday:6AM–6PM
- Wednesday:6AM–6PM
- Thursday:6AM–6PM
- Friday:6AM–6PM
- Saturday:8AM–6PM
- Sunday:8AM–6PM
Shaun was great. Looked at the system and saw it was a small easy fix. He was honest and even answered questions about my water softener and brine tank. Honest and professional isnt always easy to find. If I ever have a problem again its Shaun at H2O. Five Star review!
We first used Well Pump Pro about 3 years ago when our pump was struck by lightning. Shaun immediately came out over Memorial Day weekend and helped out with the hydraulic lift because our well is over 600 feet deep. During the call to our brand new construction home, he found that the original installation (NOT done by him) was a huge tangled mess and had been done out of code (bare wire in concrete of boiler room). This also resulted in major corrosion to our pipes, fixtures, hot water heater, appliances, etc. because of stray voltage.Shaun is extremely knowledgeable... All the other water treatment companies tried to sell us expensive filtration systems and deionizers, whereas Shaun got to the root cause of our problem. Shaun went ABOVE and BEYOND by working with our electrician to rewire the well and resolve the problem without having to sell us on something we really didn’t need. He is honest, very easy to reach, punctual, and generous! He wanted the job done right and made us feel much safer in our home. HIGHLY recommend Well Pump Pro!!
H2O did a great job. Patient with me, great price once I decided to move ahead, quick installation and all done in a few hours. Best thing is I had pure, clean, soft water. What a difference! Thank you.
Shaun and all of his associates were professional, knowledgeable and answered all my questions. They educated me in the process and gave me choices. Thanks to H20 Services the water problem is corrected and working fine. I would recommend Shaun without hesitation. Thank you to all at H20 Services.
Sean is the best. Whenever Ive needed emergency services - lightning, in some areas, CAN strike twice, Sean has been able to re-arrange his schedule to get the water flowing again by nightfall. Professional and knowledgeable on a wide variety of subjects. Highly recommended.
Called for a no water problem/ came same day, diagnosed and repaired problem. Suggested tank replacement( was over 20 yrs old) as well. Had them replace tank.. Very clean proffesional install. Could not be happier with service.
Thank you H20 company for your great services and your compassion about making sure we get water as well as not overcharging! My pump was not working and they came right away to replace it. I was very impressed with the knowledge the staff knew and shared, I would def recommend to call H20 for any pump issues!
Reached out to H2O Services in regards a service, hoping we could get some assistance in what we needed in order to get to the next step with a client. The daughter in law, at H20 Services not only helped us in pointing us the right direction, but she followed up by calling us back and giving us further direction! BEST BELIEVE that all of our future Putnam County clients will only be given one name, and one number in need of assistance with any and ALL water related services. My apologies in not catching your name, hence Im using daughter in law as thats all I remembered from the conversation :-) ... many thanks!!!
Very responsive and professional well pump service from h2o. Our well pump died one day making the house practically unlivable. We called 3 or 4 places and nobody would be able to come on the same day. Then my friend recommended these people and as soon as we called we were immediately told that they will come the same afternoon and wont leave until we have our running water back. The cost was somewhat higher than I was hoping for but within reason. Most importantly, I was never asked to pay more than I was originally quoted. These guys took out my old pump from 300 ft under and installed a new one. All issues that came up where handled in a knowledgeable and professional manner. At about 9 pm of a cold November day, I had my water back. I would recommend this company without hesitation.
My water pump stopped working last night. I called Shaun at 830am he talked me through possible issues and was at my house by 930am. He diagnosed the problem quickly and fixed the issue. He was one of the most professional service people Ive dealt with. He explained everything well and was teaching his son the business which was an added bonus. Its a family business and they take great pride in their work. The price was very fair. Im glad I didnt need a new system replacement today. But when I do you can be sure Ill be calling Shaun, Nick and Ray at H2O Services. Thank you.
I called Shaun after we started to experience problems with our well pump. He responded promptly, and was quickly able to diagnose the issue. Throughout the process, Shaun was extremely professional and did a great job of explaining what was going on. I would definitely use H2O services again for any future well issues.
Very professional. Great people. Will definitely use again
My well suddenly stopped working, so I googled well specialists. My first call was to H2O Services, and, boy, I really lucked out. He stayed on the phone with our guy and my father for over an hour to troubleshoot. Its really rare to find a person willing to help for the sake of helping. He gained a customer in us. Great guy!
Shaun and all of his associates are amazing, hardworking, and trustworthy people. One day our water pump stopped working and I decided to call up H2O Services and I was not disappointed. Shaun came to my house to inspect the problem and helped solve the problem within a day. I highly recommend H20 Services if you need any help with your Well/Pump, or any other treatment or filtration problems!!!
I called Shaun because I just couldnt get my existing softener to work any longer. He talked to me for 20 minutes on the phone and explained the probable causes. And he scheduled a visit for two days later. He very knowledgeable. We ended up replacing the 13-year-old system and now its working great. Price was excellent as well.
Shaun came on a Sunday and not only solved our problem, but took the time to walk us through everything and look over the entire system. And his pricing is very fair. Great guy; great work.
Underground well-line leak: same day call-back, visit AND repair. Good vibe. To the point, informative. Job done fast and clean. Will use again fer shure (cause the house is older than dirt).
I had problem with water for last two weeks. I was going back and forth with Call Clint Plumbing (Formerly Mr. Router franchise in Mahopac) who installed the well pump 4 years back. They accessed the situation and suggested that i pay $2,500 to pull the pump out and fix wires, with additional charges for any problem with pump. The pump is under warranty, but they were not confirming the same. They made a mistake with original installation and upon presenting the facts they stonewalled my efforts to resolve and afraid that well company wont honor the warranty. I advice not to engage with this plumbing company.I called Shaun from H2o today per recommendation from a friend, he understood that we are in uncomfortable situation and suggested to access the problem free of charge. He showed up to in few hours and spotted the issue in 5 minutes and made a simple fix with well pump wires and got me the water in 30 minutes. He was very honest, prompt and more importantly connected emotionally with the problem.I have suffered for two weeks running behind Call Clint Plumbing who try to exploit the situation. I highly recommend Shaun for Well repair work or event for second opinion on such an expensive job.
H2O Services installed a new Amtrol WX-350 well pump in my house on Thursday, February 21 2019. Mr. Shaun Boyd and his team removed the old tank in a clean manner. The installation of the new tank was done efficiently and the clean up was remarkable. Once H2O left my house, there was no mess to clean up. Mr. Boyd and his team were friendly and took the time to explain the operation of my water treatment system. I also thought the price he charged me was fair. I have hard water in my house and I will have no hesitation in using H2O Services again.
Our pump was hit with multiple electric surges from a nearby fire and blew. We called Shaun. He was honest, extremely knowledgeable, and friendly. He explained everything in detail, and gave scientific background on our issues. When he got in there, he found the surges not only blew the pump, but caused a leak in the well. He came out the next day to fix that after we got an excavator in. Very professional - will absolutely use him again!
I had terrible water that I had lived with for years. I finally got frustrated enough to find a solution. H20 Services came over and did a fantastic job troubleshooting. Shaun installed an RO unit under my sink and a whole house system in the basement. I couldnt be happier with the results.
Shaun is very friendly and knowledgeable. Very happy with the water softener and filtration system he installed!
You came out right away and we thank you for that, sorry that the previous company came the same day you were going to fix our problem, but we felt that we had to go with that company. We will definitely keep you in mind for any further problems
Shaun Boyd talked me into replacing my current perfectly working water system. He claimed that by replacing the current well pump control with a Pentec PID10 constant pressure control would eliminate the need for large water holding tanks.I agreed to follow Shauns recommendation mainly to provide space for an in-house oil tank and replacing the in-ground tank. After the installation of the new system I found that the new system made such a loud noise that you could hear it one flight up. Shaun returned to fix the problem, however after he left the same problem persisted. I tried calling/texting Shaun many times over a three week period and he refuses to acknowledge my calls and texts. Shaun provided a three year guarantee on the overall system. If this is the way Shaun stands behind his work, I would recommend to anyone seeking his services to think twice about hiring him. My next course of action will be to contact my attorney. I regret having to do this but I have no other recourse if he continues to be non-responsive.
I have been having problems with my water since the day I moved into this home 7 years ago. I called H2O services the morning of Superbowl Sunday after receiving a recommendation on Saturday evening . Shaun was at my house in about a half an hour and was able to diagnose the problem very quickly and confirmed what I had already thought. We needed a new pump and the contacts on the pressure gauge were fried. Everything was very well explained and I given detailed information. Shaun had his guys at my home first thing monday morning to fix the issue. He would have taken care it sunday if he was able to get the parts and complete the work. Everything was completed within a few hours and the water has been working great.We went 7 years with the water not properly working. The landlord claimed he couldnt figure out what was wrong and basically bandaided the issue. I called another well company and they tried to tell me the well needed to be dug deeper. This other company didnt even bother to check if the well bladder needed air, I took care of that on my own. They also charged me almost $400 for doing nothing. Shaun came out on a sunday and diagnosed the issue and when I asked what I owed I was told consultations are not charged. I would definitely recommend this company and use them again.
In newly purchased home for less than one week, suddenly no water, this companies name and number on existing equipment. Called the emergency number for no water, also texted no reply no response !!
Total reviews rating 4.8
36 Reviews for Well Pump Pro 2023:
Review №1
2021-03-26Shaun & Co did a fantastic job. My 15 year old well pump seized up over night and Shaun was there next morning 9:30am to assess the problem. He installed a new high quality pump and the problem was solved. Fair pricing considering there is NO way you can DIY this. His expertise and generations of experience made this job very efficient and therefore priced alright.
Review №2
2021-10-24Had our well pump die at 8 pm on a Friday night. Called well pump pro at 8:30 am the next morning. They got my information, called me back to confirm, at my house by 11:30 am and fixed a few hours later.Took the time to carefully diagnose. Gave helpful plumbing suggestions unrelated to the problem- money-saving tips. They were going to replace the well pump when they discovered it was just a broken wire. Pulled out a few sections of fraying wire, added some supporting tape the original installer skipped to help avoid snapping, and then added a check-valve that was also missing. CTook the time to make sure everything was running smoothly again.Shawn and Danny were friendly, helpful and obviously know their trade. Shawn clearly explained everything he did. Water is flowing again! Will call them back for any future issues without hesitation. Price is a little higher than some quotes but few techs have my trust like this company. You get what you pay for. And again, they offered $-saving tips on the rest of my plumbing that will be useful for years. Thanks guys!
Review №3
2021-09-29Had an issue with water pressure. Called the office a week ago and happened to catch Shaun. He walked through my well system with me in detail and we scheduled an appointment. On day of appointment Shaun himself arrived on time and he began to explain the system to me again to make sure I understood. Turns out it was a pressure switch which was a lucky break financially. He also took the time to answer all of my questions about various valves and other things pertaining to my plumbing. Trust is a major factor when having service calls and I got a good sense of honesty when talking with Shaun. I highly recommend H2O Services for any well issues.
Review №4
2021-10-02As new homeowners and also new to the world of well water, our water stopped running out of nowhere. We had no idea what to do. So I googled and was fortunate enough to find Well Pump Pros. All it took was a quick phone call and texting them a few pictures and Sean knew almost immediately what the issue was. He arrived first thing the next morning and our water was up and running 30 mins later. He also took the time to educate me on the workings of our well and gave some useful tips and recommendations. He even showed me step by step how to replace our filter. He was honest, helpful, and professional. Will be using them for all our well needs moving forward!
Review №5
2021-03-03I was having water issues over the weekend, and Shaun was able to diagnose the issue over the phone on a Saturday. Then, Danny came out the next day with his crew bright and early to replace my water pump...I had no idea how big of a job this was! They were incredible. Theyre so knowledgeable, super honest and really take the time to educate you. You dont find that these days. I wont go anywhere else!
Review №6
2020-08-13Sean was great! Our pump broke and he tried to fix it but the pump was too far gone so he installed a new one in no time!! Thank you so much Sean we appreciate you...best service!!!!!
Review №7
2021-09-14Really professional…explained everything and the work was well done. Totally trustworthy company.
Review №8
2021-03-24I needed my well pump replaced. Shaun and his crew came out the next morning and took care of the issue. He was knowledgeable and reliable. Easy to deal with and I highly recommend them. I could not be happier with their service.
Review №9
2021-08-11Great work, service and continued communication whenever I need it. I would highly recommend!
Review №10
2020-07-23H2O services absolutely amazing. Shaun is so knowledgeable of his work, so detail oriented. Worked 6 hours on my well, got it done and water runs better than before. Absolute professional. His price was reasonable and takes time to deal with My home owners insurance. Could not be happier.