Wendys in Hicksville
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Hicksville, Nassau County, New York, US
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Site: https://locations.wendys.com/uni...
- Monday:7AM–1AM
- Tuesday:7AM–1AM
- Wednesday:7AM–1AM
- Thursday:7AM–2AM
- Friday:7AM–2AM
- Saturday:7AM–2AM
- Sunday:7AM–1AM
Wendys in other cities:
Easily the best Wendys on Long Island, their burgers, fries, and chicken are always hot, fresh, and tastes great.... Even their Sprite tastes deliciously freshhh and doesnt have that weird mildew taste most places tend to have. If it were possible to reward this Wendy’s with an award for their great service, it would be well deserved. Thank you for always making the day better by serving a great meal.
BUYER BEWARE MAKE SURE YOUR FOOD IS FULLY COOKED!!!!!Been going to this location since they opened atleast once a week if not more great for late nites. Went there last night got the new 4 for 5$ meal got home put on tv took 2 bite of the burger and look at it and the top patty was raw and when i went back after being sick all day at work and the shift manager smirked and they are all buddy buddy so i call wendys customer service and they tell me i have to deal with there district manager which the shift manager had in her personal phone like i said they are all buddy buddy standards have fell at this store and the days of me going to Wendys is overBUYER BEWARECHECK TO MAKE SURE YOUR FOOD IS FULLY COOK
The female that works the drive thru is always rude and forgets to give things... i think purposefully because when I ask her for it she rolls her eyes and walks away. Today is Dec 2nd 7 pm. So whomever she was and is when I go, not very friendly and rude to customers.
@Wendys hi wendys. Your Hicksville location is absolutely ATROCIOUS. Not only did they mess up all of our orders with us missing half our meals, but refused to do anything about it. And started yelling at us. This is absolutely ridiculous and appalling. Not the people you want to represent your brand.
I just stopped by the drive thru and the young lady that took our order was so rude, disrespectful and had no patience. During these times all we ask is that we give and get respect. I had to ask for the manager because I just needed to tell him that he needs to talk to his employees. Customer service is the number one thing. I am very dissatisfied of how my boyfriend and I was treated today. Horrible service and the food was not even fresh. Also did not get a receipt for my order.
The service is slow and terrible most of workers there either didnt know what they were doing or wasnt trained properly. I had to comeback twice because the cashier doesnt know how to take orders written in paper. I understand that most of workers were highschool teenagers but they need to at least have 2 or 3 ppl with experience to work.
They take your coupons, dont honor them, and then dont give you your receipt back so you dont realize the coupon wasnt applied. Been here a few times to say that most of the drive through staff are always unpleasant. Theres a number of other Wendys in the area that never give you issues with transactions and never make you feel like your bothering them (which isnt a lot to ask).
Its Wendys. You have either eaten there or not. Usually getting the grilled chicken sandwich, ditching the bread/bun and top a homemade salad. Their bread (and basically all fast foods buns, etc) is loaded with way too many chemicals, so this is the best trade off when Im a rush, like tonight. As one thats hasnt had the big two, Mac & BK in decades now, the in walking distance Wendys is the best for the moment. Could have done better if I woke up earlier & cooked a protein, but it was a late night.
The one star is cuz the food is actually good.I went to the Wendys drive thru. My first time getting Wendys. I asked for a cheeseburger meal. The lady was fine but sounded frustrated. A guy took over to explain the four for four to me and he was much worse in his attitude and explanation. Anyway we get to the window and the young man there was so rude. He wouldnt even look at us when he handed anything to us and he slammed the wi dow every time. I said thank you every time he handed me something and he never responded once. Just slammed the door. Then I got everything all my food and asked to speak to the manager. The boy asked the manager to come to me, I saw him ask, and the manager was so irritated to come over. I told him that I myself am a waitress and work in the service industry. I am very kind to people even on my worst days and that young man was rude for no reason and you guys need to do better. He just looked at me and said okay okay and gave me a huge fake sarcastic smile and it was very obvious he was sarcastic and he wanted me to know he was sarcastic. The manager was disgusting. That boy was disgusting. I didnt get any names but the boy was a young white guy with long brown-ish wavy hair. The manager was an African American guy with short hair and glasses. If that is the manager that you guys have let run this restaurant then all the nasty attitudes in there make sense. My first experience with Wendys and the food was great but that manager is a reflection on Wendys and their views and values and respect for customers. I am in the service industry and maybe that is why this pisses me off even more. When I can put on a smile and not make a customer feel animosity then you sure as hell can also. Just so disgusting. This manager acts like he owns the place and clearly feels on top of the world talking to your customers like that and not caring about giving good service. So disappointed. So disgusting. I honestly cannot say it enough. So, so so hideous and disgusting that attitude. That smile and OKAY was horrendous and I was absolutely shocked that hes behaving this way. I wish I got his name. I hope I dont see him there. He does not deserve to be in the service industry. That was such a turn off. Same goes for that young boy but hes just an employee, and is a reflection of the manager, WHICH MAKES SENSE.Ooof.D I S G U S T I N G.
This place is incredible! The staff is very humble, the store is very clean. I ordered a Baconator with fries of course and within seconds, I received my food! Food was very fresh and they give off a great smile once they hand you the food. Customer service is amazing and also, Ana Contreras is amazing! Give good props to that lady.
This is my GO TO Wendy’s, even when I am out of town. They are open late (until 2AM) and usually has a quick drive thru. The inside is always clean of garbage. The parking lot and drive thru, never had garbage built up there. One nice piece is the rock garden area along the drive thru lane.
This place was pretty great. Loved the classic design, it is well missed. It was clean, and organised well. The service was fast and great. Met the nicest server in all my 24 years of life lol, and made sure to let her know. Everything was pretty smooth. The food was also delicious. It wasnt messy, undercooked, nor overcooked. It was all just right. Next time Im in the area for awhile, definitely going back!
Me and my boyfriend went to This Wendy’s location we ordered 3 10 piece chicken nuggets and only two. We Also ordered 2 Bacorators and French fries that were Soggy and cold the manager was very disrespectful and the people drive-through we’re on their phones texting And not paying attention to us . We called the manager and he told us to come back and he will give us our order and we go back and he tells us Drive around! And then we tell him we called about our 10 pice nuggets and he only gave us 4. We are never going back there again and he gave the wrong change to a customer. Very poor service
Clean and spacious. The guys behind the counter are fast. There is drive through facility. The Food is hot and crispy.The only concern is, you will need to park your car on the roadside if you are willing to go inside and order. And more often it will be hard to find a parking place and most cases it will be a metered one.
I came here with my family we ordered food the persons registered did not hand us a receipt when we received our food half our food was not there when we request a receipt from the manager were given one by the manager slamming it down onto the counter with an attitude saying that he didnt charge us for the stuff and then he proceeded to tell us that we had a rewait in line while other food is getting cold to get the rest of our food and the top it off after we got the rest of our food I came back to the original food we received and the burger ordered was wrong and now the rest of my food is cold again upon requesting to speak to a manager i was denies. Very poor customer service
Ive been eating at Wendys a lot more over the last few months. For those that dont know there is a popular financial app called Bumped. This app gives you a percentage of your spend back in the form of company stock - at no extra charge, but I digress. LOOK IT UP 😎This Wendys is in a bit of a weird location past the Broadway Mall and I find it a bit inaccessible in terms of driving. I found the interior not as modernized as other Wendys I have been to recently. It is large inside which is nice but it is off-putting when you are the only people in there.The food was honestly fine I had no complaints. I remember it being clean which was a plus.I just think that this location is lacking the traditional feel.
Located not far from the Hicksville Train Station makes it convenient. Menu is standard for a Wendys. Was able to eat a baked potato, frosty and cheese fries (vegetarian) for under $5.Staff was friendly and seating was ample.Side window with Street view made the short meal break a little scenic.
The manager here makes up his own rules. I presented a coupon for 1/2 baconator and he said you need to make a purchase for that coupon to apply. No where on the coupon does it say you need to make a purchase and Ive used this coupon before without any hiccups. I said okay forget that coupon and I showed him a coupon for free baconator fries with a purchase and asked if I could get a $1 cheeseburger and use this coupon and he said it needs to be a premium purchase. The coupon states free fries with ANY purchase. Im not trying to be a cheapskate, but if Wendys makes a coupon with little to no restrictions then you must honor that. You cant just make up your own rules because the coupon causes you to lose money. Ive been a long time customer of this location and all I can say is that I wont be coming back here ever again. Ill take my business to another Wendys franchise where the managers arent trying to screw over the customers and creating bogus rules.
Paid at drive thru with a $50 bill.... they said it wasn’t a problem.... it wasn’t until later in the day when I go to pay for something with my change from WENDYS that I found out my $20 bill was FAKE!!!! Now I wasn’t going to go back and make a whole scene but seriously???...... giving out fake money to customers how atrocious and pathetic
This has to be the worst wendys in america... ive been there 3 times this month and 3 times they have screwed up my order even when ive asked them to confirm it and check my bag. With 2 small children in the car and a line of people behind me in the drive through i dont have the luxury of pulling over to check my order... not that i should have to anyway... but now a third time this month... awful service when you just cant seem to get the basics right.
If I could give negative 50 stars I would . Ordered my food and left not even out of the parking lot and my food tasted as if were out all day cold nuggets,burgers and fries were horrible.would not recommend eating ever there.not the 1st time its happened, definitely the last time
Total reviews rating 4
199 Reviews for Wendys 2023:
Review №1
2019-12-05This is next to the laundromat we go to so we usually get dinner from here during dryer-time. Our usuals are the spicy chicken sandwich meal and the crispy chicken sandwich. Basics that never go wrong. I like my bites with a bit of mayo. ;)Decent customer service. Clean place.
Review №2
2022-03-30Good burgers and fries! Great service and good customer care! My father misses the salad bar from years ago! But overall always a positive experience! Short wait times!
Review №3
2019-06-23A great Wendys that Ive gone to for a long time. Though this place has been here for years, this place is still in great condition and still good food. Also unlike other Wendys, their building is bigger than most. Its located on a corner so its easy to spot from the street.
Review №4
2022-07-03A typical good Wendys at least that the drive-thru they never leave anything out of your order so far Lol
Review №5
2021-08-25I usually always go at night. I have no complaints. The staff is as friendly as a typical fast food employee can be. My go to is the baconator meal, spicy chicken nuggets, and I always have to get the creamy Sriracha-Best sauce at Wendys
Review №6
2022-02-11Worst costumer service they always forget something, sometimes I decide to leave like that not calll or came back but this time they forgot one thing in order which i couldnt just sit there i order two kids meals , they only give me one they give me everything else correct the drinks and the two ice creams but she never give me the recipt nor the change i asked them about and she calle me out she said i was a lier and . I clearly remember I gave her $40 dollars and my order was $28 and change , i was in the drive through with my 4 kids , Im usually in rush so i didnt pay attention once i got home and saw the kids meals was missing and i looked of the recipt I couldnt find it . That wendys needs to get people to work there they always rude and never do things right . this not the only time they forgot to give me change lucky last time I was still at the drive through and asked them about my change worst wendys ever
Review №7
2022-02-23Waited in line in the drive through for about 15 minutes with only 2 cars ahead of me. Food was cold by the time I got it, and didnt appear to ever have been hot as the cheese was still the consistency one would expect straight out of the fridge.
Review №8
2022-01-27Bad customer service I went today to wendy’s January 26 2022 I order 20 pieces of chicken nuggets they gave me 16 pieces also I order buffalo and Barbecue sauce they gave me a different sauce they said they didn’t accept Apple Pay also I said no onions because I’m allergic to onions and they still put it on. The people from there were supper road with me and friends.
Review №9
2022-02-06This is an old Wendys in Hicksville where I grew up. Whenever I pass through I stop. It is never crowded and the service is always fast. It is also close to the train station.
Review №10
2017-09-29This is just 2 small blocks walking to the train station, if i exit via the east-most end of the platform.... very convenient to me.I was about to give it a 4-stars rating. But, as i was writing this i saw a food-preparing staff wiping her food-station with a paper towel. Then, she, presumably accidentally, dropped the towel on the wet floor. She picked it up and continue the wiping! I dont see a sense of hygiene which is particularly important in food industry. Since i see it, i will have to lower the rating.Otherwise, everything else looks satisfactory in the restaurant, considering it is a relatively old establishment.