Delivery
Yes
Wendys in Ithaca
Categories
Location on the map
Ithaca, Tompkins County, New York, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 607-272-3526
Site: https://locations.wendys.com/uni...
Site: https://locations.wendys.com/uni...
Opening hours
- Monday:7AM–11PM
- Tuesday:7AM–11PM
- Wednesday:7AM–11PM
- Thursday:7AM–11PM
- Friday:7AM–12AM
- Saturday:7AM–12AM
- Sunday:7AM–11PM
Wendys in other cities:
Comments (199)
Don’t go to this place if you have other choice! I came the first time only because I found a promotion. I made the order thu mobile app and said have the order make ASAP. still waited a long line,and when get to my turn, they said can’t find my order and ask me to go back and wait for it again. And there is not an option to cancel since I choose make the order “ASAP”Stupid. I would never go here again.
Well after leaving the drive thru at McDonald’s up the road, the line at Wendy’s wasn’t too bad. Well I was impressed because I made it thru 7/8 cars in under 10 minutes. The food was hot, the fries crispy and the Frosty wasn’t melted. The order was correct except for missing a spoon. No baked potatoes though at 8:15pm. Otherwise great service and great food.
The inside service was SLOW. While the drive thru was moving along nicely.
Closed at 10pm- when advertised that they were open till 11pm. This is no way to run a business
Absolutely wouldnt stop again at all. Service horrible, one bathroom for everyone to use.
Great customer service and friendly down to earth with a smile as well even short staffed
Used the drive thru great service at!
Was told that this store is locally-owned thats cool and all but I worked at Wendys for 2 and half years and all Wendys go with the same practice good quality food. You guys in Ithaca $#!+!!!!! could find some good choice words but I was taught u aint got nothing good to say then dont say nothing........ bad service. Under cooked food but the best was a note in my burger to enjoy my food thats funny. Whats sad this is the second time I was told well reimburse your money I get down here and they dont know what Im talking about. What money? Are you sure its the right store? Games games games
The lady in the drive thru was rude when we pulled up to the window to get our Mobil order, than when we did get it, we specifically asked for no mayo... my wife has severe allergies, there was only one sandwich without mayo and all the others had mayo. Very rude about replacing the order as well. The manager helped very quickly, maybe hold some stress training to the employees.
Tried to get uber eats from them, took them two hours and my driver was changed three times because they wouldnt give them the food or tell them to go through the drive thru to pick it up. woman on the phone was ridiculously rude and yelled at me for something that was completely out of my control and then cancelled the order once i hung up even though she said she had it made and in the system because i talked back. love wendys but this was terrible service & wont be ordering from them again
They messed up my food. It was my first time going to the breakfast at Wendys. I see why I havent gone before
Fast food...so it always depends on the day as to what your getting al around..
Decent food as usual, but I cant recall the last time the line for the drive through was this long.. No worries - sometimes that is what happens. Unfortunately, I didnt have a chance to check the order and got home 30 min away to find one of the salads was missing everything but essentially the green salad ... Oops... Waiting to hear back from Wendys, but hungry in the meantime...Followup:. No comment from Wendys in any way - no responses to email, tweets etc. When I stopped in the next time months later, they got the order right, but mentioning the poor experience the previous visit got nothing but a humph, okay... One fewer stars due to the compete apathy and disregard for customer satisfaction.
The line in the drive through moved quickly however the people inside did not have a good attitude and they charged me a full sandwich when all we wanted was a just piece of chicken. they gave me strawberries instead of apples and charged us full another order of fries when we didn’t want them. they did not care at all and didn’t want to be bothered about it.
Drive thru window is good and not too long of a line. Everything moved quickly. Only downfall is that the dining room is still closed soo drive thru only :/
People, double check your order. Almost every time we go there they forget to put it all in the bag and this has caused us many return trips to get what we pay for, plus the extra gas to return for food they forgot to give us. Getting to be ridiculous. How about some reimbursement for all the extra weve had to spend in gas for your mistakes. Get it together folks. You all need some better training.
Ordered dinner ahead through the app. Spent ten minutes trying to get the attention at the drive thru, the doors were locked, and eventually cancelled the order after giving up. This was two hours before closing. Really frustrating experience.
Made an order via doordash was charged got a confirmation and a message saying my food was picked up and on the way. Then I get an email saying my order was canceled it was 4pm. No explanation no Apology but in the meantime they got my money and claim I have to wait 3 to 4 days for a refund. Bad service customer service non existent. The drive through is even worse employees are nasty, moody unprofessional.
The staff is really nice but they are swamped. The need more help. The lines are extremely long inside and the drive thru is a long wait as well. This is Everytime we go.
Employees werent very friendly and my wifes salad was wilted.
Home of the dirtiest soda machine this side of the Mississippi!No seriously, ever drink from this place tastes like filtered trash water.
They got my order perfect and it was put together with care, not like their competitor, McDonalds, who has gone downhill. Wendys fries were hot, crispy, with just the right amount of salt. There was a nice big piece of lettuce and tomato on my sandwich, with the right amount of mustard. I dont eat fast food often, but now I want to go back! I was worried b/c they are always hiring and thought maybe the service would suffer, but I was wrong.
WTH, Wendy’s? What happened to breakfast? We’ve been really patient, but it’s been months, and my Pitbulls want their sausage biscuits from your very quiet (crickets…) drive thru. Everyone else on that strip pulls it together every single morning to serve breakfast, EXCEPT the red headed slacker chick. Come on, Wendy, this is getting seriously awkward. As long as I’m here, I’ll also mention the fact that your ice cream machine for frosties is “under maintenance” more often than not.#YouHaveOneJob
Waited in drive thru 15 minutes and only 1 car moved.
Wasnt bad the food was warm not hot so if you eat it there or right away its good
Workers great, buns not fresh. weird.
Lobby is constantly closed despite door saying 10am-10pm
It is disappointing that the dining room is not open. It is hurting there business and losing customers to Arbys. I eat there every week. Not happy I cant dine inside. It is very dissappointing they dont allow that. The dining room has been closed for the last week. I hope you reopen the dining soon or you be losing a great customer.
For drive through they are actually better than most fast food places locally. Now quality wise its quantity over quality. And if you Order online or download the app. DONT. Its the worst by far. And they will just tell you they cant do anything about it.
Great to be able to order from inside instead of having to go through the drive thru.Food came out hot... yes including the french fries.Only downside theres one register and many of us.
The staff was nice but I know they dont have many persons working.but 20min in line isnt good. Our young people need to fine faster rhythm.
For some reason I have always avoided going to Wendys over other fast food restaurant. Lately that has changed. I have started going more often. I have found it is one of the faster drive thrus in town. I really love the Bacon Jalapeno Cheesebuger. Got just the right amount of jalapenos, bacon, fried onions and creamy cheddar cheese. I always love a chocolate frosty and the fries always seem to be seasoned just right.
They need to open the store for people to pick up orders for food. I order food because I’m tight on time then have to wait through their 30 minute drive through line.
Drive thru only and they give you wrong order half the time
The worker was not good at all. I ordered the double meat burger meal. I asked what came on it and then told her I did not want certain items. I then had to tell her three times I wanted the meal. When I got the burger it had all the items on the burger so I had them make it again. I could hear them complaining about me. They dont have the breakfast serving very long. She also complain that they dont have enough help. Not my problem. Next time will go to Arbys we love Arbys anyways or Burger King.
The employees at this Wendys definitely go above and beyond for the customers they serv. They are always kind and very prompt. Dave would be proud. This Wendys surely doesnt cut corners!
Absolutely he best Wendy’s around great staff. Foods always hot nice environment to spend your lunch breaks. My only complaint it the App. And the survey is soo long. But I absolutely love this place.
The food we received was delicious and hot. We did have missing food items from our order as well as no straws or napkins.
Was in the mood for fast food. Wendys doesnt disappoint. However, you wont convince me my burger was cooked to order, not as hot or juicy as it usually is. Still hit the spot
The food at this Wendys is consistently good and consistently fresh! Definitely one of my favorite fast food joints in town and anywhere for that matter. Keep up the good work, Ithaca Wendys!
Daves triple the new hot and crispy french fries and a hot black coffee Daves triple is the only thing I will order there one day I ate three of them in one sitting
Went there before an appointment to get something quick, i ordered an Asiago ranch chicken sandwich and i left and ended up i got the complete wrong order and ended up with a burger, chicken nuggets, and cookies. its a good place if you want to be completely surprised by your order. had to go back and ended up late for my appointment.
Every time I come here they get my order wrong. They correct it every time, but its not worth the effort. Last visit I made we received 2 free frosties in addition to our newly corrected orders, so that was nice. But still not worth it.Also incredibly slow service and occasionally uncooked french fries.
I left without ordering because I waited 20 minutes in a line that moved slower then a snail.
I had the Mushroom Cheese Burger Meal. It was the worst burger I ever paid for . It was 1:00 whe I ordered it and tasted like it was cooked 2 days ago.I worked in high end restaurants for 20+ years and we never would have served this to the neighbors dog.
Not going here ever again. This Wendys was great 10 years ago but has gone way down hill since. After ordering there several times recently it seems they have trouble even creating their own basic meals. Most recently this week I ordered the same combo 2 separate days I noticed there isnt very much consistency with how they serve food. One day I had fries with so much salt on them it almost made me sick. Today my fries were half burnt half soggy with no salt at all. Now aside from the poor food there was also really poor customer service. The guy on the inercom has no right to be in customer service with his attitude. I was trying to order food while at the same time getting rude remarks and attitude from this guy only to watch home play with his beard then handle my fries with his bare hands right before handing me my food. Needless to say Im not going to eat there again especially when staff handling my food is not wearing gloves.
Burgers are always good. But this time I went with a chicken sandwich. I was highly dissatisfied. The chicken seemed under done with almost a chewy texture. So overall burgers yes... Chicken no...
The food tasted great however the service was horrible. They got my order wrong and refused to give me more ketchup and sweet & sour sauce even after I said I was willing to pay for it.
Its a standard Wendys with relatively quick drive through lines and friendly enough staff. Quality of their food has gone down over the years as they try to reduce food costs.If youre craving Wendys because youre feeling nostalgic, youll probably leave feeling sick and wondering what happened.
Used to work here. extremely unprofessional & the managers were extremely disrespectful to me. i let them know before i was even on the schedule i couldn’t work said days because a family member passed and i had to attend the funeral, they still scheduled me after they said it was okay and considered it a no call no show. they had attitudes 24/7 and one of the managers Kim was extremely rude, as it was my first time on drive thru by myself and it was extremely busy, she was snatching things out of my hand and talking shit about me to people and cursing and having an attitude towards me. never wrote anything down and the main manager would cut me off and disrespect me every time i tried to talk. HORRIBLE management and i recommend nobody to work here.
Fries were more of a small than the medium I ordered. Lettuce and tomato were both borderline rotten. Not enough mayo, but thats my personal preference.
Was ok food was delicious but the employees customer service skills could be tweaked a bit to be much nocs to people when they cant hear them over other loud vehicles in the drive thru line.... again great food and for the most part very friendly workers expect the gentleman today....and always alot better everything then McDonalds
The single with cheese and fries were great. The line at the take out window was too long.
Very slow service when there were only 4 cars in the drive-through and what appeared to be a very empty dining area. Unsure if this was a technical issue causing a delay or staff, my experiences here are typically delightful
Everytime I go there I always ask for extra onions, and get two small pieces of onions. I dont know why its so difficult to add like 4 pieces on it. They hardly have value menu as it is. If im spending $7 on a sandwhich why cant I have a few extra slices of onion if I ask nicely?
This Wendys offers the typical variety of chicken sandwiches and burgers. We went on a Friday night and the dining room was empty. After we placed our order a team of 20 middle school lacrosse girls came in and the decibel levels instantly went off the charts. So much for a quiet meal! The food was good. However, the service was a little slow and it seemed like there was a consistent amount of confusion going on behind the counter about which tray gets what meal items.
Unfortunately I cannot go inside you cant use their bathrooms and have to go through the drive-thru to pick up food thats already ready
The food there is normally up to standards. However what is not up to standards is the staff member who gave me attitude and who also gave an 11 year old attitude too. She was extremely nervous and couldnt explain exactly what she wanted to order, the man kept abruptly telling her what size over and over again with a very rude and blunt attitude. Upon asking him what his name was, he looked at me and very quietly said Nate whilst giving me attitude. I dont expect to pay $20 for lunch and have myself and my Girlfriends 11 year old sister, being given attitude by a man. The funniest thing of all is that the man who gave me my order, was much nicer than Nate.
Wait time was kind of long (10:30pm) but the service was friendly and for was good and warm. Ill go and wait for food for friendly service any day.
Fast! Ive been finding myself waiting quit long at other fast food joints but Wendys hasnt let me down.good service. Havent been inside in years so not sure if its clean
I like Wendys burgers and breakfast. The Frostycino is amazing. Breakfast potatoes are a real disappointment. Prices have increased quite a bit since Covid.
We went to Wendys after a long day on the football field to get a hot meal and unfortunately, it wasnt any where near hot. The fries were ice cold & disgusting. My grilled chicken was cold, dry as a bone and nasty. Very dissapointed because we love Wendys. Not a good experience.
Messed my order up twice. Ordered a hamburger with keptchup, mustard, pickles, lettuce, and tomato. They put cheese on it the first time then added onions and drownded it in keptchup the second time. Smh. 🤦♂️
Best meals and service I ever had there Keep up the good work
Ive never had any issues with the food but this is a dated Wendys. The parking lot floods after ever rain. The humidity inside is ridiculously high and causes the wallpaper to peel. And because of the humidity, it just has this greasy restaurant odor inside.
VERY INCONVENIENT THAT THEY ARE NOT OPEN EARLIER IN THE MORNING. LOVE THEIR BREAKFAST, BUT CANT GET IT AS WORK STARTS AT 8AM. I AM SURE MANY OTHERS FEEL THE SAME WAY! OPENING AT 7 AM WOULD BE TERRIFIC!
Disgusting! Walked into the restaurant with my wife and 3 kids, instantly my wife and I were sickened with the grotesque smell coming from the filthy facility. Tables were covered with grime. We couldnt find a place to sit, so we got our frostys to go. Our shoes stuck to the floor as we ordered our ice cream. The carpet had food and stains everywhere. I can only imagine what the food prep and cooking area looks like if the dining area is so below standards.
Quite possibly the slowest Wendys on earth. One person ahead of me, took over 10 minutes just to order. You can do better Wendys. Food was fine.
Great if you want and order a Caesar salad and leave the takeout window with a salad with no dressing. Also ordered 4 cheeseburgers for my kids- no pickles. Leave the drive thru... Guess what... 4 out of 4 with pickles. Very disappointing.
They let me make a double baconator with a chicken patty between the patties with all the veggies I wanted 10/10 best fast food ever.
Food was hot and great. Service person was not great. Maybe they were new. I would go back again
Great food and friendly attentive staff. Clean tables. Convienent location and in and out parking. My favorite for Americano. 1$ any size fries special usually 1 month every year around Oct /Nov
As fast food goes, its great. The lines are sometimes long but they staff is always nice and theyve never messed up my order.
More often than not you only get 70%-80% of the fries you order. Other than that the food is usually made the way you order it and the folks that work here are at least polite, if not especially friendly.
I finally tried the breakfast and the staff is awesome, so friendly! Food is typical Wendys food.
Service was marginal, food was ok. Its better than McDonalds Ill give them that.
The woman at the drive through was rude and arrogant. My meal was not on par with what one would expect from Wendys.
Its fast food but come on get the basics down straws for the drinks. None spoon for the chili nope not even napkins dont know who the manager is but he/she needs to get on the ball
20 minutes for food....need more front line workers. The cashier shouldnt be breaking between each order to set up trays, fill drinks and put food on before the next order is taken. This has been happening for the past 3 months of long waits in line for food orders.
Messed up my order. Asked for a double on the $5 Biggie bag deal. Got a chicken sandwich instead. Still good.
Food and service was good. I see why they stay busy.
Sat in drivethroug for 40 min then got to the window 40 min before they closed then got turned away saying that they took there last order for the night
The last time I bought food from the Wendys in Ithaca it was cold gross and it took forever for them to bring our food to the car. And the food tasted like trash. I will never eat at another Wendys restaurant
The food was average, fries were warm. The service was okay.
Server at counter Mariann was very rudeTables Were dirty have not been cleaned . Other than that food was Served in a timely manner And was good
Wendys is usually a really good place to go and I like this time of year because they have that awesome fish sandwich and if you havent tried it you should its really really good but the past week waiting in line through the drive-thru has been pure hell Ive waited for 30 to 45 minutes to order and then had to wait another 15 minutes to get my food the one kid that is on that window needs not to be on the window anymore he holds up that line so much he doesnt know what hes doing
Though things can be a bit off from perfect sometimes my morning was made today with great and caring staff and a perfectly prepared meal. I would come back anytime. A for ATTITUDE.
The food was very good and the staff were very helpful! Overall it was a good experience. I feel they just need to wipe down and sweep more often!
5 dollar biggie bag is the way to go
I havent ate at Wendys in a year due to the chains constant need to mess up my order. Well the one year came up in Ithaca and guess what, my order got messed up. I miss Dave, The chains actually cared then.
I have tried multiple times to give this location a chance.however every time I go to this location I feel extremely rushed to place an order and theres one employee that makes me feel like I am an inconvenience to him. And I have also shared my experience with management to no avail I recommend wendys. But not the wendys in ithaca ny
Was doing Door Dash and you have to go through the drive through. The line went down in a timely manner and the food was nice and hot for delivery!
Often closes 30-45 min before the listed closing time. Ive gone a bunch when they were supposed to be open and the staff had already left.
My son and I love the food, but they need to let you order at the drivethrough without cutting you off after each item saying. Is that all?
Crispy hot fries are warm greasy fries. High prices.
Online it says they close at 1am on Sunday nights/Monday morning. I pulled in at 12:18 and the place was closed, light on the sign and ordering menu was out, no one at the window etc.
I dont know what Wendys did to their burgers but they taste a little funny now that they changed the recipe or whatever still like the place dont get me wrong
The girl at the drive thru window was very friendly and nice until I said something about my change then she started slamming things around and when I said have a great day she said YEP and slammed the window shut on me.
Its delightful to eat in a fast food place that makes your food when you order it instead of picking something up from under a warmer! Very friendly place!
Best place to stop for a quick get in and get out meal. They are super friendly and will get your stuff out fast.
It is the worst service you can deal with. I have never been to a fast food restaurant that it takes 40 minutes to get you food. I WILL NEVER GET FOOD HERE AGAIN.
Usually this place is ok, but we saw employees have horrible attitudes and then trade something in their cars while eating our food. Did not seem like a bag of M&Ms.
The staff is all nice to me every time I go to Wendys food is all ways good and fresh
After waiting in drive thru for 15 minutes they didnt have what I wanted and was told it would be an hr before they could have it available
Cheap food quickly. Id say its the best fast food chain, but its still fast food. Order from the 4 for $4, its a better deal.
Quick and easy. We lost our drink when passed out the window and replaced without a hassle.
This place is always busy but food its always fresh and hot
The food is great and the service is great too. Expect a line though.
Good food, clean, almost always get your order right, ice cream machine is always fixed.
Food and service was very good. Martin was the one who waited on is and he needs a raise! He was doing everything in that place. Great employee to have!
They are so nice there
One of the workers who was cooking the food had tobacco in his mouth while he was working. He went to talk and it fell out of his mouth right in front of us at the counter. I wouldn’t want that in my food.
The chili is good, not too spicy.
Prices at fast food is insane. A meal for me and my son was 28 dollars
It was very busy at the drive thru. So I went inside, it still took a long time to get my food .
The nuggets were cold and tasted gross
Horrible experience, sat in drive thru for 20 mins. Register girl said systems just crashed total wait time was 30 mins.
Food is good. Wrong soda and didnt give me sause but asked me....
Food was good but service was horrible last wed 2/28/18, waiter was very rude to us while we were ordering so I got up and left, will not be going back there ever again nor do I recommend it.
They were great. I added a frosty at the window. The cashier was wonderful about the small change.
Great staff and food. Correct order. Will replace anything that is not to your satisfaction
People are nice, food is good, but it takes way to long to get in and out.
I asked for a damn southwest salad but instead she gave me southwest sandwich when clearly said salad. Next they do this to me I want a free salad
Asked for no ice and sweet and sour sauce she recited it back but never got it and had ice. Asked for a Dr pepper and it was a coke
Love the food if they can get ur orders right
The service couldnt have been slower. I was with a group of 5 other girls, it took 45 min for everyone to get their meals. No one was impressed with their meals after the wait
Standard Wendys nothing spectacular nothing really horrible and nothing terrible. Pretty much a standard example of a Wendys.
Bad. Very bad. You missed half the damn order. You were fooling around with the guy at arbys by the trash can taking our order. We saw you. You know what you did.
Food was good..coukd gave been warmer but tasty..it was clean we enjoyed our visit
I ordered a Daves single cheeseburger and it was really good and I like their fries
Fast serve but dont know about free burger with online survey.
I did not hate this place. We go there a lot. Good food
Manager had a attitude when I was simple telling them that the frys were overly salty and the burger was cold
Very helpful staff and great food! Only thing I would change is the seating and the menu layout
Fine as far as Wendys goes my son likes french fries here.
Tried to go there for lunch today but left after 5 minutes because the line did not move at all. I cant believe how slow it was
Sometimes you just got to have a frosty. Frosty-ccuno is better than it has a right to be.
Every time I use the drive through, theyve messed up my order. Multiple times.
Left with out buyingPoor slow service
They forgot the salsa on the taco salad.
Food was good but the staff are overworked. please treat your employees better.
If you want hepititis, this place is for you! This place is disgustingly filthy, I will never step foot in the Ithaca Wendys again!
Great fries today guys! Salad too.
We like the food price we can afford they have the 4for4$ which is a good deal
Not a huge fast food fan but this seems to be the best iui it of them
I go here 2-4 times a month, and the only real drawback I could mention are about a 1 in 4 chance the fries wont be sufficiently salted.
Food was great but attitude of service leaves something to be desired
My burger was a little undercooked, but everything still tastes great! :)
Just a Wendys. Been to better. No real complaint, per see
The girl at the front desk and took our water should really be nicer she seemed mad.
Im only giving it one star because I had to. The only good thing about this entire restaurant was the bathroom was clean.
Quick and efficient. Really nice drive thru experience.
How can you have an experience when you show up at 9:30 and the sun says they close at 10 but their doors are locked.. never go there again
ALWAYS GREAT SERVICE!!!
The new manager had a very bad attitude towards her staff and customers and makes it hard to wanna eat there
Standard Wendys meal. The staff was nice and the food came quickly.
They have excellent breakfast for a fair price
Salads are exceptional and their chili is always fresh and made with their own meats.
Looks like one of the original Wendys. Bad service. Over priced. No newer drink machine. Dirty.
Late night and starving..food was surprisingly good.
Wife has always wants the baked potato but theyre always out each time weve stopped...
Worst experience at Wendys in my life waited 20 minutes to get a cold Burger burnt fries
Good burgers. Fast service as you expect from a fast food place.
Better than McDonalds or Burger King. But youll pay for it.
Fast and convenient and one of the best fast good places, staff always pleasant.
Food is great but took almost my whole lunch break to get my order
French fries were cold and greasy and wimpy they gave me some out of the fryer and I dont know their fries just arent what they used to be
The orders was always messed up for the last two days I dont think Im going to be dealing with Wendy
Good burgers cant go wrong with Wendys
Love the fries and milkshakes. That is pretty much what I get at Wendys.
Salad are fire!!
Great
The drive-thru was not accepting credit cards! Had to go inside
Had a bad experience one night. But, they kinda made up for it with free food. Management needs to step up their game.
Service is slow.
They have the best food at a great price!
No dine in line all the way into the road
Good burgers, very busy, needs a good cleaning and new carpet.
Fast friendly clean and my orders always right
Great place to eat but sometimes smells like a barn
For some reason was to slow we wait like 20 minutes !😩😩
They dont even have a bathroom to wash hands. Workers are rude and not friendly. I would not suggest you to go there unless you have no other choice.
Best food for the $. Fast easy and relatively cheap for what you get.
They were very friendly and the service was just as nice .
I used to love this but change it some how its not as good as it once was! Im not impressed with new way things are done....
Wendys today isnt what Dave started. Wheres the not dry beef?
Best meal every is the 4 for 4 deal cant beat it
Good food. Down load the app get free food
20 min per car in drive trough
Total reviews rating 3.6
199 Reviews for Wendys 2023:
Review №1
2022-05-05Had to repeat my order 4 times! Asked for 2 sausage egg and cheese with Swiss and 2 bacon egg and cheese classic. Lady had an attitude when I had to repeat my order 4 times bc she couldn’t get it the first time Got to the window didn’t say not one word to me snatched my money gave me change handed me my food all with here you go. Got home noticed I had only 3 sandwiches allll of them sausage. Called and a lady named Mary picked up and wanted to argue with how many sandwiches I got. I paid $16 and some change and when each sandwich is $3.29 the math doesn’t add up. Kept telling me I saw the ticket she only charged you for one classic. Okay ma’am how does 3 sandwich add up to $16? When each sandwich is $3.29. Had to tell them they were all rude and I’ve never treated anyone like that working my whole life in a customer service atmosphere. Not a great way to start your morning. Will be passing Wendy’s in the morning from now on.
Review №2
2022-08-31What a mess the Ithaca Wendy’s is. It is an embarrassment to our beautiful city. I pulled in at about 8:30pm. The sign is dark except for one small section. I thought they were closed. Employee asked me what I wanted, I order my chicken parmesan salad and small frosty. The vanilla machine was broken, there was no ranch dressing, and other condiments needed. The employees stated the owner Christian could care less about the place or the employees. The sign has been broken for weeks. This Wendy’s is run down and poorly managed. When there are only two people working the quality suffers. Maybe if the owner care about his business maybe his employees would also.
Review №3
2022-07-15In my opinion, Wendy’s is the last best burger place around. But today a little disappointed. The bottom bun was hard and dry and couldn’t eat it. Otherwise as good as I expected it to be.
Review №4
2022-07-26We went to Wendy’s at 11:30 and the person at the drive through was very rude and disrespectful. When taking the order she asked what soda and I told her what and she was like “we don’t have that and I asked what they had and she rudely said they were out of a lot so I asked what they had and she rudely again said dr.pepper so we got that and then I asked for the rest of my meal and she said “pull up”. No thank you etc. Then when I got my drinks I was trying to grab them she said “I’m not slow” when I was trying to grab them. So I got everything and then we left she was very mean and I was with my niece and nephew and they were kind of upset bc I got upset bc of the way she was talking to me. I hope you can take care of this.Thank you
Review №5
2022-08-30I don’t usually leave reviews but I ate here last night.. customer service was as gross as the food . I also woke up at 2 Am and discovered they had given me food poisoning. Will not be eating there ever again.
Review №6
2021-06-08The line was a little long when we approached but it moved right along. Much faster than leading competitors. The food was great as usual and the staff was kind and friendly. They also allow people to order from inside as well as drive through.
Review №7
2022-05-01Tasty food, long drive through line but it moves pretty quickly all things considered. Only sad part is when I asked for ketchup I got one measley packet for my chicken nuggets and fries
Review №8
2022-05-03The most unsanitary slowest Wendys I have ever been or seen. Terrible. Workers were ok but establishment is Nasty.
Review №9
2022-08-31Very slow, very expensive and they had no ice for the warm coke... Not worth the price or the trouble
Review №10
2022-08-28My experience at Wendys was really bad theyre short staff drive through was really slow and they need to do something about it