Delivery
Yes
Wendys in Liverpool
Categories
Location on the map
Liverpool, Onondaga County, New York, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 315-622-2231
Site: https://locations.wendys.com/uni...
Site: https://locations.wendys.com/uni...
Opening hours
- Monday:7AM–12AM
- Tuesday:7AM–12AM
- Wednesday:7AM–12AM
- Thursday:7AM–12AM
- Friday:7AM–1AM
- Saturday:7AM–1AM
- Sunday:7AM–12AM
Wendys in other cities:
Comments (199)
My girlfriend ordered through the Wendy’s delivery app didn’t get her money back or her two cookies , I went through the drivetru with her and the girl was giving a nasty attitude, I forgot to order my gf mom cookies at the speaker , so I did it at the window worker rolled her eyes and slammed the window like a bad additude to us , so when after paying I snatched the bag from her and drove off after paying and never returning to this location little suburban snots theses Liverpool workers are , the city of Syracuse and Cicero and north Syracuse never treats me so bad like businesses out here they greet u and don’t roll eyes and give a additude even if they’re flustered don’t show it at work but over cookies this is wild u gunna get mad cause u work at Wendy’s then don’t work there
They are fantastic at this location! Asked for chili sauce and they made sure to give me extra sauces :) very polite and had excellent customer service
I have been frequenting this Wendys for awhile. And for awhile, it was just meh, compared to other (farther) Wendys. So they probably only saw me a few times a year.But my most recent experience was exceptional. The food was not only good, it raised my expectations for Wendys everywhere. Food was very tasty
I drive I truck so I cant go to the drive through they where open on the inside but told me the dining room was closed and could notnseve me. Smh your there just put the order through on the drive thru side and give it to me inside or lock the doors next time.
This is the 3rd Thursday night that I waited at least 15 minutes at the drive thru..9:45 at night...3 cars in front of me??? The food is good...service is terrible!!
Cant even get a meal for less then $10 I mean inflation is one thing starvation is another
Fast food slowly. They’re not in a hurry, not efficient. Plus incorrect change for a twenty. Food was okay, typical
Very slow, Food is decent, Staff seems very unqualified , And make Mistakes. That 1 would think would be simple task to perform. Like given you back the correct change. And the correct order.
Do not get the chilli from this location as of 13/6/22 my gf who constantly eats the chilli from other locations ended up getting sick from the chilli
I had gone to wendys and gone through the drive thru and had gave my order to the the person, and explained it to her three times still didnt get my order right. I am not sure where they are finding people but I know they are not training them correctly by any means. Ever since the pandemic and the labor shortage they have gotten really bad in the quality of food and service. Because they have messed up on numerous occasions when I have gone there food missing in my orders and also food items made wrong. How they are still in business is beyond me.
Long line for Friday night dinner (drive thru only, the dining room is still closed) but they got us through pretty quickly. One part of our order was incorrect - we were upgraded to doubles that were not requested, which explains why the bill was so high...but I didnt want to hold up the line to have it fixed.Giving the benefit of the doubt that this was an honest mistake and not a ploy to increase revenues.
Arrived at location after making a mobile order it took more than a half hour to get my order which ruined my lunch and dinner plans as I can not eat at certain times due to health and dietary concerns it also ruins a expensive treat worth over 15 dollar for me and my significant other due to the services as I could not cancel my mobile order without going threw to many hoops and without the restaurant giving me a refund i am beyond angry at this service as this has happened more than once
Ordered 5 Dave’s singles with NO pickles, no tomato. On the first burger their were 4 pickled, no onion and 2 slices of cheese, lettuce.All the rest of the burgers had 2 pickles, no onion, one slice cheese, lettuce. We made the special order in hope that the burgers would be hotter than the usual cold ones we usually get. We live about a mile from the store so I think the burgers should be at least warm . Very Disappointed!Irma Ball
Pretty good food for a cheap price, just busy at times
Was no line when I visited the drive thru, which unfortunately didnt translate into a better experience. I had to repeat my order - apparently pickles and onions sound too alike. That was topped off by completely forgetting my drink. Sandwich was at least hot and fresh (fries not so much) but wouldve been nice to have something to wash it down with. Hopefully just a fluke but who knows.
Wendys used to have really good food but thats gone downhill over the years. The jalapeno popper chicken sandwich was not very good and it was just a chicken sandwich with a little bit of sour cream and a couple of jalapeno slices. The chicken was soggy on the outside and dried out on the inside. They are only saving grace was their spicy nuggets were good.
Best baked potato and cookies. Employees are awesome! Food always da bomb diggity!
I was a pretty regular customer, then i cut down on fast food for obvious reasons. The last time I ordered from there I got food poisoning: vomiting, diarrhea, stomach cramps, the works. Just went again last night after not going for a few months and same thing: ordered a chicken sandwich (last night was the bacon pub chicken sandwich) the sandwich was delicious but this morning woke up to vomiting, awful stomach cramps, and horrible diarrhea. Will not be returning to Wendy’s in the foreseeable future.
Excellent. Friendly staff and great fresh hot food. So happy we have a quality fast food restaurant in our area
Long lines, drive thru line took 25 minutes to place an order. The cost is high. I could have gone to Avicollis, sat for dinner for the same amount of time and money.
Staff is friendly and professional, food is freshly made.
Their sandwiches are way over priced. The service was friendly, but very slow. The only reason I go there is because I love there frostys.
I know this is a fast food joint, but seriously.. can you get a better cheese burger?? The fact they add lettuce and a tomato slice.. yummm In a hurry?! Cant go wrong!
Just Cant Get Right. Wendys food is Tasty. Missing stuff I bought from my order every time- nope. Not anymore. 5 guys is just 3 min further down the road
Went to Wendys with my Mom for lunch today, usually its good, but today we were waiting on our order and they made our sandwiches and they were literally sitting there for about 15 minutes and I said something looked at me and walked away they said just waiting on the fries and then they were cold too along with our nuggets . What a waste of money
Just stopped for fries. Med fry 3 dollars they where old and cold went inside and got ignored
Hands down they have the most awesome customer service ever!!!! Usually my children and I dont eat out but was looking for something quick and enjoyable. I went in had a rather large order but the employee at the counter was patient understanding and knowledgeable to say the very least!!!! He packed my order with care and made sure each item was organized and accounted for. Thank you Wendys this was a job well done!!!! Would recommend this restaurant to others and would eat here again!!!!!!
A parmesan ceasar salad and a hamburger kid meal...cost over 13.00, and there was NO TOY inside, which I didnt realize until we were 12 minutes away where we found a picnic table to eat outside.....you cannot eat inside..which you dont find out til kid is unstrapped and all the way to the door..mind you last week they were open inside.
May 9th 2021 went here to get some food around 4:00 p.m. all of the doors were locked. However notice the man sitting there eating food who did not work at Wendys so whats the deal with that? There was not even a sign saying that the place was closed to people dining in. Maybe Wendys needs to smarten up and think about that before they have people walking around their building pulling on doors. The last time I went we were able to go in the dining area and eat our food. I also tried to call and ask what was going on but wasted 10 minutes getting nothing but a busy signal each time I tried. Very disappointed with this place now..
They are short staffed. But food was hot and the wait wasnt long.
I ordered to go the server placed my fries in the bag and had a conversation with another employee. I asked for fresh fries since I was already waiting for my burger. Well I got my order and the fries were so salty and they were warm. I go to this Wendys all the time and never received service or food of this quality. My opinion weekend management not on point...... So sad
Great food nice people fast sevice
That Wendys has always been nice and clean but today their burgers were off and we did not have time to tell them that as we had to be somewhere but they did not live up to what the pictures are and I think that kind of stinks considering for three people we paid over $25. So I really wish there was a Five Guys in our area because thats a good burger and its never been a bad Burger.
Wanted to try Wendys new fries but the dining room was closed on a Saturday. So we went to Chick-fil-A instead
Always plan to wait 30 minutes for cold burgers. Its the only Wendys around 😭
Super slow service 20mins in line got to the window waited 10more mins
Waited in drive-thru line for 15 minutes, nobody came to the speaker. Several cars left before us. Went inside and waited another 15 to 20 minutes in line. We ordered a chocolate frosty and spicy nuggets. We received a choclate frosty and regular nuggets. Got to the car and realized there was no straw or spoon in the bag for the frosty. Went back inside and the employees were arguing with each other. I rarely ever leave a bad review because I know things can go wrong and mistakes happen but this visit was extraordinarily bad. I hope the crew can pull themselves together and make things better again.
Decent Wendys location. Ive never had a problem with the food here, although sometimes the drive-thru line can get a little backed up because they rarely have the lengthy orders wait outside of the drive-thru line. The interior dining area is nice except that during the night, the seating near the windows gets dark and is not well lit.
My husband has me pick him up his lunch here once in a while, and it seems like every time at least one thing is wrong or yucky with the order. Whether its the frosty is runny or the fries are soggy and cold, or the chicken nuggets feel as though theyve been sitting out since the day before...its always something. The staff is always nice though!
My boyfriend and I had a great dinner tonight. The Cashier had repeated our order and explain why our price was so high. While we were leaving, I told Daniel that I had to get a grape minute maid instead of lemonade drink. He said “ wait and I will fixed that for you, not a problem”. They all have an excellent Customer Service. I had a bad day but my night had blossom because of the workers. Thank you very much.
While I really like this location and staff, today was a hassle. Corporate app states that Liverpool NY location has dine in seating, but a big sign by register says no seating. Also, staff is not familiar with how the app works.
The burger meat used to be thicker than what they are now. I have never gotten a hot, crispy French fry. Dont go there after 8 because its even worse! 11:25/20 my chicken sandwich was like rubber. I had to keep chewing it but got grossed out and spit it out. I should have never let my daughter get me something....ew
Staff is friendly. Literally all I can say that is positive... I have now went here SIX times and had my sandwich made incorrectly 6/6 times, so if you are looking for a place that will give you incorrectly made food 100% of the time, hit up the Oswego Rd Wendys. They even had the courtesy of realizing their mistake this last time and tried wiping off things I have a mild allergy to. Id rather go hungry than waste my time and money at this place ever again.
This is by far the best Wendys in the area. Its clean, there food is always good. Never had a problem with my order being wrong. And the employees are are always courteous and personable.
Wasnt a bad place to eat at. The tables were clean. Ordered two Giant Bacon Cheese Burger meals. Fries were served hot, drinks were nice and cold. Would eat there again if in that neighborhood.
Understaffed and slow but consistent food. Co-workers have been here a few times and they havent gotten messed up orders. Nothing outstanding but its what you expect. They also have the new coke drink fountains that let you mix different types of sodas. One of the only places in Fulton Ive been to that have lunch lines inside and at the drive thru.
Showed up around 11 AM today. There was not a cashier taking orders for over five minutes. There was no staff to be seen at the counter. They were assisting elsewhere. Hardly any cars were in the parking lot or in the drive thru. Regardless of staffing levels, there should always be someone taking orders. This isnt the first time Ive been here at this time on a Friday where the short line moves slowly. The midday cashier for some reason helps with expo or decides to disappear from the counter altogether. If there had been a designated person (or anyone) at the counter taking orders, myself and my father would not have left the unattended line after about 7-10 minutes to go to McDonalds, where we were greeted immediately by two cashiers waiting for us to make our selections.
Wendys is my fav burger but the workers dont know how to make a burger the way I want it therefore puck you Dave!
The homestyle asiago chicken sandwich was awesome! The chicken was soo thick and juicy and a huge piece of chicken! I did not eat dinner! That thing filled me up till the next day!
Wendys has the freshest burgers, hands down. Love their entire menu. This particular one is rather easy to get into and out of. Ive always had great food from this location.
Wendys has gotten a bit too pricey for their fast food status. The quality is slightly above fast food average, but at that cost I can eat out at a locally owned restaurant with better quality food items and atmosphere. The two best things about Wendys are their vanilla frosty and, when ordering a baconator, you can ask for as many pieces of bacon on it as you desire - at no extra cost!
Got a vanilla frosty which was delicious as hell per usual. Bacon on baconator was very crispy and the spicy chicken sandwich was delightful. Food took a little while but the service was excellent.
Love a junior bacon cheeseburger and a frosty!!
Honestly I have not had 1 bad service issue with this Wendys. My food is always right. I dont wait that long and the people are nice.
Food was served hot and tasted great! Staff was polite. Speed was slow. I was in the to-go window for 7 minutes. That does not sound long, but it is for fast food.
This is my go to Wendys and the experience is always great.I will say over the years of being a regular, the restaurant is closed at weird hours more than I expect - 3 times I have shown up to wendys at a time when everything else is open and this particular one is closed.
Their hospitality was great until I wanted a piece of fish on my side salad and they unapologetically charged me for the entire sandwich. Another store in the same franchise only charged for the meat.The manager turned into an ogre... She should realize that customers can hear her gripping in the kitchen. When I called Wendys about it they just made an excuse that different stores have the freedom to do whatever they choose. Then why do they have an 800 number. He was rude and didnt even act like he cared about my opinion or having me as a customer. Makes me want to go in Yelp.The fish is terrific and tartar sauce superior to other fast food. Overall I really like what Wendys has done with its menu. Great salads.I ended up deciding to buy a box of Gortons from Walmart and cooking it at home. I added did weed to the tartar I bought and ended up have 3 or 4 very delicious meals for the cost of one fish sandwich.TMI...
Fast, good, and cheap. Wendys is by far the best fast food there is. Somehow it always tastes good. The other are hit and miss on quality for some reason.
Havent had Wendys food in years..it was sooooo delicious!
I had the southwest avocado salad and spicy chicken nuggets. Love the fresh salads. My 3 year old son got a cheeseburger kids meal. He ate everything.
Food great but customer service tonight not so much. The guy at the window was SO rude. Rushed us through our order and when we got to the window didn’t even say one word to us. Handed us our bags and slammed the window on us! Customer service = 0/10
Wendy’s always just hit the spot food is cooked right and it always seems to be fresh. They’re always quick with getting my order to me they the drive-thru
Its Wendys same taste except be ready to hurry up and wait at this location and check your order they tend to get things wrong or forget them all together...
The restaurant was very clean, but thère wàs a sickness to the floor in front of the counter. Like the used to much cleanèr in the watèr. The food was terrific except the cheese on the cheese burger was processed not real. Also they gave me a 4 pc. Chicken nugget instead of a 6 pc. I went just before noon and the restaurant was empty.
Honestly, delicious. Not just saying that either. Fries were better than McDonalds (as usual) burger was fresh, never frozen. Chicken tenders were the bees knees. Id give it a 10
Ordered through the drive thru, there was only 1 car ahead of me. Asked for 1 single with cheese only. 1 single with no onions, no mayo, no mustard and extra pickles. 2 small fries.I recieved 2 fully loaded singles.BARF! Thanks anyways Wendys👹
I waited in line for 15 minutes for French fries. There was only 3 other cars and they were behind me. There was 4 Wendys employees sitting outside smoking.
I mean, its fast food. The server was friendly. Food was decent. Most notable thing about our visit was the ants crawling on the windowsill next to our table ☹️
Delivering service is AMAZING! So quick but yet the food is so good. Would DEFINITELY recommend. This is my second time getting a delivery from here. It was good both times:).
Food good, service incredibly slow
As far as fast food fish sandwiches go, Wendys does a damn good job. I just wish it was a bit bigger like the old BK Big Fish which has now shrunk. Lol
Cashier was super friendly,
Probably one of the better fast food chains around here. Food is good and the wait not that long. I havent had an order screwed up yet.
Food is always amazing and fresh with great customer service on top of them doing it all understaffed
Their service was good.
I love Wendys, they never disappoint & they have the fastest drive through service of any of the other fast food places.
Wendys food is always pretty good. This location is always very very very slow. It doesnt matter what time you go.
People nice and quick. Food great.
Over the years, this branch has grown on me after repeated errors when I moved to the area. Service has definitely improved and order accuracy is spot on.
I had an issue with getting cold medium size fries, I called & they gave me large size HOT fries. Very apologetic & sincere! Thank you!
The door was locked with people inside the manger walk out but they cant let anyone?? Really
Quick, food was fresh, nice fast food 😋 place
I’ve always called wendys high class fast food. As someone who cares about the cleanliness of the food i have inspected the park street wendys and it passes my test. A.
Best fast food burger I have had but when did a cheeseburger get so expensive?
Very good Wendys. They are consistent in their service and quality.
This restaurant has been here since I could remember. It really needs a face lift. Tables look old and worn but other than that Im good
Worst chicken sandwich Ive ever had. Do Not ever order the grilled chicken sandwich, it was practically inedible
This Wendys have most professional, friendliest and amazing staff..
Waited 20 minutes for my food when I was their first customer. Their saving grace is theyre right next to my class on Tuesdays and Thursdays
Slow line they offer inside order or drive thru. Polite and clean.
The Baconator and breakfast Baconator are very good. And during the month of December they are running a special on the breakfast Baconator
Good food usually. But hours are wrong on here. It says open till 1 and they closed at 12. Drove there for nothing.
Fast service, manger helpful with rewards app for points. Food was hot and delicious.
This is the most updated and clean Wendys Ive been to. Staff is friendly and fast, and the food is always hot and tasty.
They are usually fast, sometimes miss a thing or two but other than that they are good. What you expect of fast food
Service was very slow and they still got my order wrong. The fries were hot at least.
We like going to Wendys for their 4-4-4 special. When you are on a fixed income like us it is just right. 💖😊
Best fries! Also I bought one of the $2 key chains today, super cool!
Not big on fast food but they definitely beat the others.
Cashier was the mgr little black haired quiet talking rude male who decided to give me the worst double cheeseburger with bacon I have eaten it was overcooked and the bacon was burnt I also had the joy of eating cold fries thank you so much for my last visit ever to this facility
Altho extremely busy, orders taken as quickly and efficiently as possible given the noon rush. Order filled accurately, personnel polite, friendly.
Pretty normal Wendys experience, nothing too significant either positive or negative. If youve been to Wendys youll know what to expect.
Best customer service. Friendly employees....unlike every fast food restaurants. Just love coming here.
Food is great. Sometimes customer service is poor. Better than other fast food places.
Tried the dbl.stackers for $1.Ordered six of them.They were cooked perfect and were delicious.Will come back for these soon.😋
Excellent for breakfast. Love their options and very speedy and super friendly
The food there is amazing, they now have an automated drink dispenser with a bunch different combinations
Food is always fresh and excellent. Never had any issues at this location
Waited behind 1 car 14 minutes, I ordered a salad, finally pull up to window and sat there another 5 minutes as the lady just continued taking orders, backing the whole drive thru up !
Food was great, disappointed that Wendy wasnt working that day
Salads are great and the counter person triple checked to make sure everything was included with the order.
Food is disgusting found a bug in my burger, Ill never go back to this location again and I suggest you dont either. Gross!
I come here once a week for the cod sandwich and it is dropped FRESH and Im willing to wait the extra 5 minutes for it 😊
Really bad customer service I think because I was the black dont care really I still love Wendys they should just have better customer service
They did not give our whole order and when I tried to call no one answered, so disappointing!
Great coupon deals for January! And they make the salads fresh every single time
Fast clean friendly wendys location... but price is highest in fast food for what we order.
Good food at good prices but not a baby friendly place. No place to change diapers at all.
For fast food, its really good. Clean here, friendly staff, good location
Had a good experience. Hot food, had a wait but the food was great.
Lobby still closed. Avoid at all costs. Staff is slow and rude.
The fries were old hard and cold, the wrapwas luke warm on one side and cold on theother . it was gross
The food is made fresh and the service is fast and friendly.
Always enjoy the atmosphere at Wendys and their menu selection!
Always a pleasure to come here. Great food and great service
It smelled like old grease and the food wasnt good. Most of the tables were dirty too
Fries were not hot when i got them, grilled chicken wrap was a mess and not well put together
At night it can be really slow otherwise basic wendogs plus no turning left out of the place
The fresh never frozen beef was great but as always the frostys were superb
Probably the worst customer service I ever encounter, employees were extremely rude and disrespectful. I will never return. Very dissapointed. DO NOT go to this location!
Good food. People really nice. Not a long wait
Always a friendly staff. Always fresh and hot.
Great food best burgers around Daves double mmmm good
5 dollar biggie meal is a good deal!!!
Good and fresh! Wont wipe out your budget! Very clean inside!
Your average Wendys chain location. Not too memorable, but not bad either.
Pricey but better food than most fast food places
Drive up. Fast friendly efficent delicious fresh
Always a decently fast drive thru
Always love my Wendys Best salads around
On a cold afternoon....after watching college ⚽ game...Chili sounded good and it was!
Salad was good, lettuce was crisp and fresh. Building is falling apart.
Drive thru always very slow, regardless of the time of day OR what you order
Its like a fast food restaurant should be, just ok
Quick service, recently redone seating area, good fast food.
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Burger was cold. Bun was dry. Soda machine was out of almost everything.
The Frostychino is a game changer
What do you expect from fast food. Maybe at least cooked food? Nope
Always professional service with fresh food
Good food, correct order, polite and efficient staff.
A smile is priceless. Good food.
Average fast food. Good service
Great food, great service, friendly staff!
I love the food,friendly service, & deals!
Staff is friendly. High prices. Good food.
Great place for burgers and fries.
Always fresh and hot! Employees are always respectful!
People were friendly food was great
Best fast food fries and the chili is delicious
Great quick grab... No line..
Love the food and I can afford to eat here.
Very good food. The hambergers are the best atound.
Bacon-ator and son of the baconator... yummy! Even my picky kid will eat.
Qucik to take my order. Hot food fast!
Good food, quick drive thru.
Staff was friendly and polite, facilities were clean.
Had to wait for over 20 minutes in the drive thru b4 getting food..Liverpool location
Great food, nice people, great atmosphere
Good qick food. We love the chili
Good fresh food thats quick and local.
Drive thru could be faster but friendly
Loved it price was great food was good
Love Wendys food but prices are increasing
Yup, fast food. As fast as you pay for it, its gone.
The service is very good . The people are very nice and super friendly.
Great for fast food, a bit pricey
Good home cooked giblets just like on the South Side
Friendly staff and clean inside.
Good chicken sandwhichs, other than that Is rather go somewhere else
Great chili the secret is to use chili beans seasoned chili beans
Their service wasnt the best, they kept forgetting parts of our order.
Love their fresh burgers!
Excellent and fast service as always
Food is always hot and fresh
Daves double is most excellent!!!
Good food, easily accessible from Route 57.
One of my favorite fast food restaurant
Good food love the baconator
Total reviews rating 3.9
199 Reviews for Wendys 2023:
Review №1
2022-05-04Costing a fortune you would think that the baked potatoes were fresh, not even close. Ask for EXTRA sour cream and butter and get one of each which had me wasting more time waiting in line again for something I should have gotten in the first place. They do not put alot of cheese on the fries which is sick as I said because the cost of things you would think you would get more than a tablespoon of it. Beginning to think no fast food places are worthy time and money anymore.
Review №2
2022-05-19I always have the best service at this Wendys. The food is always great but its the people who make this my favorite Wendys in Syracuse. Thank you and keep up the good work.
Review №3
2022-07-11Not recommended at all. The first bad experience they wanted to charge me 2 meals when I only ordered one and if I dont look at my account they dont refund my money and today by mistake it seems to listen to you 3 combos when I only asked for one and the manager told me that he returned the money and when I look I noticed that he didnt do it and I had to submit a dispute. Apart from the cold food. I dont sponsor restaurants like that anymore.
Review №4
2022-07-02Dining room was very dirty.Tables not clean and floor had soda spilled all over. They did stick up a wet floor sign.Many times people were walking on it.
Review №5
2022-08-10Picture perfect burger, crispy lettuce and tomato too. This particular Wendys on 57 gets a 5+, thank you 😊
Review №6
2022-02-26Food wasn’t bad. Very long wait at the drive through. Only 2 people in line and I was there for about 12 mins. A bit excessive for a drive through. I wasn’t in a rush but the customer service is what got me. Not friendly whatsoever. Not rude just very blah. No hello or goodbye or thank you or sorry about the wait or anything. I realize it’s pretty small but common courtesy used to be a basic requirement for those in customer service positions. The guy working sounded more like he brought a bad day to work with him
Review №7
2022-08-13Had to pull ahead with minimal traffic on a small order. But not a problem. 4⭐
Review №8
2022-03-11Usually Wendys is my top choice for burger drive thru, but this location feels kind of rundown and disorganized in comparison to others. When I look at the place as I drive up, all worn and sign lighting not working right, etc., I cant help but wonder if the outside looks like it hasnt seen maintenance in 25 years, whats going on inside? I mean if they are not caring what the property looks like to get people in the door, why would they care about the state of anything else? The wait time is always long here too compared to other Wendys. Occasionally, my order has food in it thats barely warm, straight out of the drive thru window. I get working in a busy restaurant is hard work, but its just not the experience Im used to at Wendys. 3 stars because the employees are always nice and its the home of the Baconator. -2 stars for bad franchise management. Id visit more often if they freshened the place up a bit.
Review №9
2022-05-02“Can I get a number 3 meal?”“You want a number 1?”“No a number 3 meal please”“Ok a number 1”“No a number 3 please”“A number 3, got it”Somehow ended up with a number 5 meal after this conversation.Consistently slow and inaccurate. Drive through screen is broken and has been for years, chances of getting a correct order seem to be about 50/50. Had a coupon for filling out a survey one time, it took 4 people to figure out how to use it.
Review №10
2022-03-07I ordered my food using door dash and they forgot my 6 spicy nuggets. When I called it they were very disrespectful, saying how they couldn’t do anything and that I would have to call the Uber driver. Very disrespectful