Kerbside pickup
Yes
Wendys in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 718-981-2102
Site: https://locations.wendys.com/uni...
Site: https://locations.wendys.com/uni...
Opening hours
- Monday:6:30AM–3AM
- Tuesday:6:30AM–3AM
- Wednesday:10AM–3AM
- Thursday:6:30AM–3AM
- Friday:6:30AM–3AM
- Saturday:6:30AM–3AM
- Sunday:6:30AM–3AM
Wendys in other cities:
Comments (199)
I ordered delivery at 8:30 PM. Est delivery time was 9:08 PM. It is now 9:48 PM and it didnt show that any food was made, and no delivery attempt either. This is ridiculous. I will dispute this and never order from here again
Good fast food. Staff is nice. Drive through is a bit crowded at times but its expected.
I ordered a salad and 10 piece nuggets. They forgot to include the sauces I have picked. It’s not the first time they don’t delivery my full order.
One of the best wendys great and fast customer service and the manager was very helpful to all my needs from 1 to 10, i give this wendys a 9.
It is always a big problem with long traffic. This was why that young man in Atlanta got killed because of waiting on drive through for almost an hour waiting for service. You cant question that otherwise the window cashiers will scream or just brush you off.
Slow service, rude staff. Not worth purchasing anything from Wendys.
My only complaint is the nuggets / fries could always be crisper & the soda doesnt taste great
Its not the Wendys I remember. The patties used to be cooked fresh, not reheated in a microwave. It used to be more like 5 guys is now.
Closed doors early doesn’t let customers inside. Van doesn’t fit in drivethru cannot eat lunch now
Not a bad place very staff is polite service quality is high and quick
They give me free water when I pick up Uber eats orders :). Ty guys
As a regular in this fast food chain, Ill say that is the fastest Wendys, I have ever being, most of employees are polite and friendly but, there are some that just dont belong in the fast food industry. With that aside, the food is great, the salads are always fresh and testy, I have never got a flat drink and I think over the years, I have only got 2 orders wrong so not bad at all.
Wendys is still a Wendys. However, the chicken sandwich is great. Best thing on the menu, along with their salads. Busy yet not too much of a wait. Its better to walk in than to drive thru. Service is faster this way, cooler inside during this time and a good way to meet people.
Best French fries of any fast food location on the east coast
Always double check your order before you leave. My #8 bacon cheeseburger was substituted for a chicken sandwich without my knowledge. Cant go back because lunchtime is limited. So now Im stuck with a cheaper sandwich. Not the first time this has happened.
Food is good. Better than burger King lol
Food was great, but the line made no sense. I ordered the 4 for 4.44, and waited while other people came and left because I made a mobile order. Basically, they waited till no one was there before they started working on the mobile orders
The food was awesome and the atmosphere was relaxing
No inside service. Had to order from drive thru even though I was walking. Ordered a burger meal with fries and a large shake. After all the hassel.... I got a little burger, large fries and a medium cup of ice cream? I told the server that my order was wrong. Server, kid told me that they had no vanilla shake so he gave me the ice cream. At this point I was going to walk away but decided to take the order since I I already paid for my order. Never again.
Line is forever......... dont go there Id your starving or have inpatient kids with you! Get a slice of 🍕 pizza instead. If your alone and got time, its worth the wait.
Always crowded in the drive thru like crazy lol but theyre pretty fast to get the line moving. People are very friendly here and if you have an issue which is rarely they hurry up and fix the matter at hand. Food is always hot.
The two workers that took our order and giving us the food was unprofessional... they was rushing us as if they were busy it was at night and there was no long lines... so unprofessional. How do you give us our drinks and fries and other meal that we order but you dont remember to put the chicken patty in the bag. We had to drive 15 minutes back just to get the food by the time we got home our three order was cold... last time I will be going to this place. thank you for ruining my family night...
Quick service at the drive thru. Fresh food. No issues.
Wendys def stepped up their gameInterior is beautiful 😍
They need to stop putting the sauce on people fries its disgusting and unprofessional
Anytime I make a mobile order this location prepares it before I even get there and leaves it sitting around! I made a mobile order 3x all before leaving work so I dont have to fumble around remembering orders at the speaker. 10-15min later I get a Wendys pop up that my order is ready. (It takes me 40min to get to this Wendys from work and its +3min off my driving route) the first time this happened Im thinking, oh no they must have given my order to the wrong person. NOPE get to the window and they gave me my bag (faster than typical) OF COLD BURGERS AND FRENCH FRIE-CYCLES. I tried to give them the benefit of doubt and thought a new person started the order accidentally but when I seen it happened 2 more times I decided never to do mobile orders here. Since the app I mainly use the mobile ordering anytime Im bringing food home so I rarely come here and go +8min out of my way to pick up freshly made orders at Wendys on Bay St. instead.
The food was good they just needed to follow the directions on orders better and please include napkins and utensils in the bag thank you!
The food wasnt fresh. The chicken sandwich was hard.
Had hair in my potato and when I returned the next day with the picture the guy said and I quote, o wow thas nasty...then he proceeded to swipe my card for $10...I eat here like everyday..very disappointed.smh
My experience with this Wendys is upsetting, because the past three times I ordered delivery theres always something missing Im paying for food Im not getting, how can my items be replaced today was a chocolate frosty last two times was whole meals and drinks. Please get it together..
Food is always good, fries on the otherhand are inconsistent. In the morning the fries are very salted and good some might even say they are too salty, Once its past 5pm the fries are now almost missing salt entirely. And that stays consistent for every time i come here for whatever reason. Still great food tho for how cheap and fast it is.
Much improved from the last time i visited this place,the place is clean and the person taking the order does pay attention to you and not chatting with other coworkers.
Not much available late night during the week anymore. Wendys satisfied our needs the other week. Quick and friendly service.
Whats wendys??when deez nuts go across ur mums face
This place is always busy and nice food is decent for fast food .the management of this particular Wendys doesnt know how to control the rowdy kids who go here after school. They are noisy, and they actually bring their own soda or water bottles and fill them up with soda from the soda machines. When I asked about this problem the cashier said that they cant control the situation even with the police sitting outside the restaurant to control situations such as this.my guess would be that management hasnt even spoken to the police to put them on notice. I suggest you dont eat here between the hours of 2&330pm
I am not understanding why is it only this Wendys location that seem to mess up my order....not once, not twice but three times. The order is very simple when 🤔 does a junior bacon cheeseburger sounds like a chicken sandwich....it appears that this is a habit at this restaurant with other customers as well....this location needs to be retrained on professionalism and how to work under pressure....when I go to other Wendys location on Bay Street or Hylan Blvd I never have this problem...Im not sure if the manager name is Narine...but let me make this clear it is not my job to check my order it is your job to ensure that I have the correct order....instead of having six ppl at the drive thru, you should be ensuring that paying customers have the correct order....I will never patronize this Wendys again...
Doing a great job during these times. Generally long lines but they move us quickly. With the high traffic volume I havent been given a messed up order. That sound you hear is me knocking on wood.
This is the only fast food place in Staten Island thats consistently clean, has excellent customer service, and hot food. If I called out every other fast food place in Staten Island, for being exactly the opposite, I wouldnt have time to do anything else. This place stands out for all the right reasons, and the staff deserves the credit. 2 thumbs up!
For fast food, this place wasn’t too bad. The food is hot when you get it and it doesn’t look like the chef sat on it. So all in all top marks for this Wendy’s.
Waited a whole hour to be told Im not gonna receive my food order even tho the app said the food was ready for pick-up. Meanwhile while on the phone with the driver, you have the drive_thru clerk being extremely rude to the driver yelled at the driver to leave, for doing her job.
They need new nighttime workers. Staff getting high and lazy as hell
Seen for my own eyes them handle drive thru evaders
Wendys usually gives you good service. The other day the line of cars spilled past the sidewalk and into Forrest Avenue. Dont know what they could do but maybe they could open for take out orders at the good like others.
The manager here is very rude and inconsiderate!!!! So today around 5:30pm i order from the drive thru, so they asked me to park by the door for someone to bring me my food! Ok so a worker walked up to my car put my drinks thru my window without making sure i had it in my hand!!! The drinks fell all inside my car, now my car soak with juice my shoes soaked my seat soaking wet! So she never came back to bring me anything to clean up the mess! So i come inside asking for something to help clean out my car she gave me napkins!!!! Im like really!! So i ask to speak with the manager so she ask what happened i told her and she said! Well it was an mistake i was like wow so can I atlease get a refund the manager was like bring back the food if u want your money back!!! Im like wow its covid!!! They really want food back that was setting in my car!! The manager took the food back and throw my money at me like i was the problem.
After waiting off to the side for a half hour for my mobile order. The drive up window was locked on me than my order canceled
I challenge anyone to give an order at this Wendys and have it come out correctly. I would say 70 percent of the time an order there at the drive through comes out wrong. There also seems to be a reluctance to fix a botched order. I would go elsewhere but its the only Wendys in the area. They have a video screen at the drive through they dont use, they dont repeat the order back to you so the first time you get an inkling something is wrong is after you pay which starts a scenario where they have to start the refund process. No one there seems to want to do a refund so they ask if you want something else. In short it is a trainwreck to order food there.
Horrible I go there at least twice a month and every time I get home I get the wrong order. Why should I have to pull over to check my order never the less pay for something that Im not getting . I got a chicken sandwich with wilted lettuce and a tomato that looks like its been sitting there for a while. I cant believe that I have to go to the other side of the island to get a decent meal from Wendys.
$8.86 for small crispy chx sandwich (not whole meal) cuz added cheese n bacon🙄 nothing else no veggies..& they forgot bbq for my b.f nuggets
Wendys is by far the most consistent fast food burger place and this one is very good. Even somehow the fries are always hot. Drive through line is always long though.
Food was delightful with chicken nuggets n juicy cheese burger. Lil wait but well worth it. They even gave napkins n condiments.
Horrible drive thru I had to go around three times they gave me the wrong order 3 times
Ridiculous that the inside is rarely open. The drive thru line is always down the block. Do better.
Great got my order rite 😆
Weve been to this Wendys many times. Almost always through the drive-thru. Today we decided to go inside to let my 4 yo use the bathroom and get our food inside. Ordering inside was a HUGE mistake. This place obviously prioritizes the drive-thru, and that is the only way to visit. Inside, I watched as they made mistakes on every single persons order. When I first came up to the counter, I felt for the staff as they were dealing with belligerent customers throwing a fit about strawberry lemonade which theyd never actually ordered. Instead of dealing with the simple situation, they kept ignoring these guys (who were rude, loud, and immature, spilling their drinks on the floor of the restaurant and cursing at anybody who worked there), and continued serving the drive-thru customers. I ordered my small order - and waited 20 minutes before it finally came up. And its not like they forgot it, only one other person got his order while I waited, while many cars passed by their window, getting their food. The last thing I wanted was to cause an issue for them after what they were dealing with before, but when I finally got my order, it too was missing something and I mentioned it. The employee treated me as though I were one of the guys that had caused a raucous, and not a patient customer who just stood in this fast-food restaurant for 20 minutes. I dont plan to ever walk through their doors again.......though I may go through their drive-thru! :D
The renovations did this place justice. It gives the restaurant a more appealing place to sit and eat your food. The service has gotten much better along with the taste of their food. I actually enjoyed my last trip I have made to Wendys.
So terrible service. I am a door dash dilivery .every time I need to order the food in the pick up window. Because I don’t konw how to order the food. I never order the food from wendys.I ’m worried about helping customers order the wrong meal. I can line up or requeue for food, but they just do n’t accept my order. I have to make an order before I can pick up the meal. I do n’t think it ’s difficult for them. Especially at night 12 After that time, I couldnt go into the restaurant and show them the order on my mobile phone.so they don’t want the business. The meals ordered by the guests are displayed on my mobile phone. This is a very simple thing for them. It seems that some people do n’t know how to order or some people do n’t speak. Write their food on paper. they will refuse such guests. So they only do business with people who speak English well. People who do n’t speak English can go to other restaurants.Wendy wo n’t welcome you.
Inexperienced. If tonight is something that takes place on the regular it wont be open much longer. Drive thru had at least 9cars on line so I went in with my 4yr old daughter. We waited 20 mins on line only to wait another 5 while cashier talked to her friend who was about to start shift. Ordered a Jr hamburger for daughter and requested jus lettuce and ketchup. Didnt get lettuce. We sat and listened to a bunch of employees off duty cursing b4 they went home. These store needs to fire everyone and start fresh. Awful. Wish I could give a 1/4 star cuz food was decent.
Its pretty nice inside ever since they renovated the place, the service is quicker. The only bad thing about this place is that ALOT of teenagers that hangout there. Its not a good place to be sitting and eating with your family if you have small children while these teens are hanging out (without food at their table) and hearing them cursing and acting like fools. But other than that this is a good fast food restaurant
This was today march 20, 2019 @ 9:20 pm The manager refused to get cashier change for her register she also refused to give customer a refund because they didnt have what he ordered also there was a drunk sitting in the foyer while people are coming in and out. On the plus side the food was good and the cashier was very good considering the circumstances.
I have been consistently going to this location in specific and I have always been satisfied. Never once had my order been wrong or served wrong, overall good service.
We dont usually eat fast food but occasionally treat the kids to french fries from wendys every few months or so. They enjoy it! So its all good.
This restaurant is certainly one of the most pleasant restaurants in the region. Anytime I come there I am incredibly satisfied. They maintain their high level service and the highest level of food they give. You no doubt will love this restaurant. Warmly recommended.
I love this place.The food is always fresh and hot and the ppl are nice. Ive been going there for years. The clientele has changed a little but still basically good.
Got a salad they didnt have and was told id recieve a refund when the manager comes in and they didnt give me a reciept so no salad for me
Service - depending on the day and time it varies how well you are being served; that being said I go mostly at night and find that although they have a overflowing drive thru they get the order to me and whoevers with me as fast as they can with hardly anything wrong with the order. I have never encountered a worker at wendys that hasnt been polite and courteous.Food - This is where 1 1/2 stars comes off 😢 though, as fast as it comes to you sometimes the burger or whatever you ask for is not properly heated enough or sloppily made. You dont ask for another well because youll know if you ever watched the movie waiting... The only thing I have ever encountered other than this is that the milkshakes are basically laxatives if your stomach cant handle it.Cleanliness - it is pretty much clean except for around the soda dispensers since its sticky around there (probably from soda spills and such). Havent been to the bathrooms so I cannot comment and I usually get it to go so cant comment on the tables and benches.Overall - its good for grab and go but not really ideal for sit downs or long time spending in the restaurant. Preferably order with doordash or just get in your car and go through the drive through.Final rating is 3 1/2 but since I cant give it a half I gave it 3 for the Google score.
I’d like to thank everyone working at this Wendy’s for their excellent service. Very polite and efficient , prompt service from the cashiers to the supervisor.
Only problem was, the soda was warm. No ice. One machine was broken with ice all over the place
Always larger lines at this place, but the food is hot, clean and good.
All of the food was lackluster. Cheese fries had almost no cheese. Nuggets tasted under cooked. Soda tasted off.
Love Wendys, however this location always has a long wait time, and I recommend checking your food before driving away, because they tend to mess things up quite a bit. But otherwise, love this spot
Wendys food. Cooked wellThe food is good. Sometimes the place gets overrun with after-school kids but otherwise is good. The soda machines get plenty of refill use and sometimes need to be serviced. The kids act as if they have maids so the place can be cluttered sometimes
Better than other fast-food places. ( my opinion). The food just tastes fresher. I like how its now personal, they take your name for your order you are no longer just an order number.
Order on mobile and the sodas had no ice and no straws Also offers didnt work and the new frostyccino is horrible i dont recommend
My order was two combo meals they have hand over the food with out the soda to the Uber driver, so Uber drive went back for the soda , bad service
Was on my way back home to PA made a stop here got 2 4 for 4s and 2 kids meal which where suppose to be cheeseburgers and we got 4 PC nuggets in each instead and they did not even have the odacity to throw in some sauce for the nuggets, Was suppose to come with box juice but it came with 2 cups filled with who knows what my sons words where This taste like oil I had to toss them out cause they really tasted like death. Now onto the 4 for 4s I ordered we didnt get any sauce for our nuggets either and our drinks where completely wrong and the fries where so salty and stail we couldnt even finish it. At least they remembered to take the pickles out of my double stack. I wouldve turned back around and went back to the Wendys but I was already on the highway on my way home.
I just ordered Wendys for my grandchildren, am sad to say am disgusted and disappointed with the way I received their food. I ordered 3 childrens happy meals, 1 cheeseburger no pickles no onions and apples and apple juice, well I received an ice cold hamburger with pickles and onions and a low fat milk. 2 chicken nugget meals with apples and apple juice, I received low fat milk and someone at Wendys chopped up apples which were all brown and thrown in a cup. I received 1 reg size fries for the kids to share. The entire food was so cold it was hard I threw it away. I paid $24.00 plus a tip to doordash for cold disgusting food that I threw out.
Service is horrible always. They need better management. Its been like this for years girls who work there always have an attitude like they dont want to be there.$15 an hour do your job!!
Its Wendys clean friendly delicious
Had a wonderful time. Food was great. It was very busy when I went with my family. The lovely young man named Gerald made my family and i feel welcomed. I will definitely be returning again, thanks to him.
Nice chairs, comfortable soft cushions, outlets to lower your devices as you dine, refills from the machine that provides a wide variety of flavored beverages awesome and speedy customer service and tidy restroom area. Definitely one of my best Wendys experience Ive ever encounterd
Im a huge Wendys fan I wish I would have bought the stock 10 years ago when it was like $4 but I think the food there is excellent they made nice upgrades to the new restaurants and Im a huge Wendy fan yeah thank you
Serves are not clean.I love wendys.... But people areWorking with a Food.They are doing some things with a Food is not clean not good Very bad. I wish I make the video clip.But it was really to fast lucky her.Management should take a step &Check them out. Thanks a lot.K.M. Amjad.
I been having the worst experiences lately coming here. last week Me and my husband and kids went through the drive through and of course they alway make you drive up and wait in parking spot cause the food is never ready. So we did that. After waiting nearly 10 minutes. They come out with the wrong food. So now we have to wait again. I mean this defeats the purpose of fast food. The Soda always taste bad! like Seltzer water.. Always!!! Now i went back there the other day to grab something to much on (spicy nuggets) and again they give me regular nuggets i tell the lady i dont think this is spicy. she looks at them and says it is. of course i get home and eat it and its regular nuggets which i hate! and my soda was nasty as usual. I would never go back there again. I rather travel far then go there. oh and the staff is very rude!
I have always favored Wendys for fast food hamburgers, most of the time they have great salads or chicken. So, if I am going to eat fast food - my preference is always Wendys.
Food is never hot French fries book cold even after telling them please make sure my food is hot this is all the time at this particular windies no matter what
They put crack in dem chicken sandwich
It was run better back in the days. They always forget to put something in the bag. Always check your order.
We will never return cashier has attitude very disrespectful instead of give the money in your hand she tossed on the counter. Which was our change. The baconator fries where terrible. If I was you I wouldnt dont even eat there
The parking at that location is horrible. There are 2 entrances in the parking lot and nobody knows that one side is the entrance and the other side is an exit.Also, Ive waited a 15 minutes to get my food. The definition of Fast Food is an understatement.
Well I mean not much to say its just wendys
Love the Wendys fries. This store is always busy during lunch time. It is small compare to other stores. Nothing special about the food, it is just another burger joint.
Great job on the renovation and staff is polite. Only given 3 stars because if given a large order something is always missing or wrong. We learned to send 2-3 people to break up the order at the register.
Drive thru was real slow with taking orders. It was the only way to order food. Dont understand why it took so long to get orders out if dining are was closed to patrons.
Just came back from a trip from Wendys! The fries/ nuggets were good and the frosty was kind of low. They shouldve put more effort on the frosty! However, I like this place! Its a good Wendys!
Service was very good today. It was busy but the staff was very organized. If manager sees this post, make sure the staff on duty at 2PM today, are commended. Also, everything I ordered was very fresh and hot .
I really like their food. I always get fantastic service there. The place is clean and the cashiers are always friendly. I highly recommend this place.
Drove thru drive-thru and they were quick and courteous plus my large order was correct.
If you’re planning on going here to eat... I suggest drive through or walk-in so long it does not involve parking in their parking lot. It is one of the most tedious parking lots to park in around. Prepare to wait in your car for about 10 mins just to pull out of the parking space.
The remodeling came out very nice, I bet they are happy with bigger and comfortable working space. The only thing that they forgot to put back was the glass hallway to protect the cold and hot weather from coming in, those front seats gets very cold.
Food is fast and fresh most of the time. Only bad thing is this location gets ridiculously busy during dinner hours so expect a long wait between 5 and 9ish
The drive up ordering was extremely slow, we waited in line for more than 20 minutes, couldnt get out of the line because the car behind me was to close, finally drove up to place my order, and was told to wait yet again...almost 5 minutes...but on the bright side, the young lady that took my cash was extremely pleasant...
This place is good because it has nice food in think maybe that if they were to do anything is add more flavor to the frys not that they are bad but they can sometimes taste a bit dry
Wendys has really gone down hill over the years. The food doesnt appear to be cooked fresh or to order anymore in some locations at certain times.
Been going here for years. Lovely service. Salads are delicious. Fresh food always.
Yous have to find a better solution for the app drivers pick up like grubhub we are here to make a living for our family and you make us sit in the drive through lande 35+ min
Long line but food is always hot and correct never have had an issue here
All right
Little bit of a wait for eggs to be made but it was worth it the sandwiches were delicious.
Terrible lines for the drive through. They werent taking indoor orders. Bad system. We left.
Staff was excellent, extremely nice and forthcoming. The food was, well, Wendys food. Nice food, nothing necessarily to write home about, but certainly good for a quick burger and some fries.
I was there today I had a late lunch so it was around one o clock but I couldnt help to admire Genea one of the managers theres work she was fast and beautiful to admire with her skills I love to see ppl work like the way she was
Horrible service, from attitudes to never getting my order right ever. If i went 10 times, its really 20 times cause i have to always go back.
The worst customer service ever, I placed an order on the app, saw that it was the wrong store, put in another order, by the time I got up to first window, I WAS TOLD BY THE NIGHT MANAGER, I WOULD HAVE TO GO BACK ONLINE, BECAUSE I WOULD BE HOLDING UP HER LINE!How many times have weve been asked to pull up and have someone come out 5 minutes later, back up a few feet, so they could cheat the system???No longer will I goto this establishment!!!
They forgot the cheese sauce for the fries which we paid an extra 6$ for and food quality has gone way down hill fries shouldnt be wilty and undercooked!
I like the new style of this remodeled Wendys. Pub Pretzel Burger tastes good, but it looks lousy compared to the commercial.
Been here many times & have never had a mistake with my order. Each worker I encountered was very friendly & accommodating. The line never takes too long either.
Wendys has the best crispy bacon of all the fast food places. Ordered the breakfast baconator and the bacon was limp and not cooked..very disappointed!
My order was correct however the wait time for drive Thur was terrible. Extremely too long.
One of the best Wendys on the island
Wendys a great deal for anyone, good service and great food.
Nice young lady ... went threw the drive threw food was hot and fresh.. cant wait for them to approve dine in...
It is ridiculous that we spend 15 min in a line to hear the person that we cannot buy 8 orders, im trying to get food for my individuals at a group home and someone just tell me that I cannot buy food for them? SMH
Its Wendys ... Quick service. Drive through could be a little nicer less attitude would be nice since Im handing you money but whatever. It is what it is.
The staff is very rude they are unprofessional and if you complain about your order to get it fixed the manager will come out with an attitude and simply give your money back... I dont care but under no circumstances I have never seen a restaurant will just take the food from you ...before you go there you better be careful because that could have been somebodys order that was touched by another unsatisfied... And once again staff is really rude
Decent Wendys spot with good customer service. Word of warning though floor is typically very slippery. Wished they really fixed that.
Food is great!! drive thru is a nightmare but it wont stop me from going there tomorrow 👍
Smells funnyin in here, not talking about fast food smells, is something else, is not horrible but is uncomfortable, and the parking lot a bit crowded with continuos traffic. Other than that service is fast and the food is good.
I paid xtra for a latge soda and they filled the ice to thr rim and gave me about 4 ounces of soda.Horrible service also.
I love how they redid the place to make it more modernized. The place now has self serving soda machines and those always have a huge variety of drinks to choose from. Will stop by again next time Im in the area.
Oh man. I was this morning to try wendys breakfast I lost my appetize because the cashier at the drive thru her attitude was stink like a conch. And she looks unshower this morning
Wendys in honestly one of my favorite burgers places on the island. Good prices and amazing food. 👌👍
My favorite fast food
If your going to the drive thru MAKE SURE YOU TAKE YOUR TIME AND OPEN THE BAG TO MAKE SURE THEY GOT EVERYTHING! thats something I always forget. 3rd time there IN 2 MONTHS and they always forget something, ALWAYS!!
Finest food, kind staff, constantly excellent vibes. They charge affordable pricing and the food quality is great. Kudos.
Nice clean and friendly staff. WiFi available. Food was fresh and hot! The gentleman was kind of enough to bring our food to our table as they werent busy!
Great salads. Better coffee than Tim Hortons. Tasty frostys. Competent staff. Clean & very inviting with big screen TV. Sorry, no MMA.
They were quick, friendly and my order was perfect.
The new burger they have is pretty good! It was the Bourbon Beacon Cheese Burger!
The food is always fresh and hot, great for days you dont feel like cooking
The food was hot but my burger was messy the patties wasnt even lined up so my first bite was just 🍖!! It was a little but of fries too whats goning on with wendys!
Good fast food.
Wow, really really astonish by the Burger, i thought Burger king was the best when it comes to beef, but Wendys holds the crown on this... Customer service was accurate and precise...
I SHOWED THE BOY AT THE CASH REGISTER MY AARP CARD& HE FORGOT TO GIVE ME THE DISCOUNT!!!#THEN AFTER I SAY SOMETHING IM JUST BLOWN OFF..!!!!!! ..THEN ALL I ORDERED WAS A 4 FOR 4 & THEY DIDNT SAY ANYTHING ABOUT THE 60 CENT THEY ADDED TO THE BILL FOR BACON ...BUT ITS ON THE MENU???WILL NEVER GO BACK..THE BEST PART OF THE DAY WAS I WAS WAITING FOR OVER 13 MINUTES FOR THEM TO MAKE UP THE ORDER. ??????!!!!!!#!!
One the worst things i hate about Wendys is their stupid frikin fries. They seem to always give me the worst fries. Why? Dont know. This happens every time i visit wendys
Hice place, very well located. Had a great moment asking a Team of UPS mailmen for directions. Lovely park area covered with snow
Visited the drive thru after running errands after work, brought home a fresh delicious dinner for the fam. A winner.
Not happy with their service the line was too long they have to find a better way One window wont do it.
Each time I visit this Wendys, staff is courtesy and polite! Food is also good. Keep up the great service! Thank you😁
Nasty staff working here. I placed an order in drive thru, the girl who took my order was very rude & plain nasty.
Crowded when I was there for a takeout but my order was filled within 10 minutes.
Very slow food smells good tho
Good eats
Make sure to try the jalapeno poppers sandwich if you like spicy food
Since they renovated it its alot better than it was before.the food is great.i just love the technology they have for the beverage choices,really cool.😄
The Drive-Thru like is being entered via the parking lot EXIT and thus cutting in in front of cars already waiting to place their orders. Several verbal arguments and nasty exchanges have occurred, several when young children have been in the cars involved. Very disturbing and not a place for Family Visits.
Food was terrible and overpriced my order was wrong and they didnt have any sugar free soda. This wendys is not as good as others.
This is probably the best run franchise chain on Staten island. Always relatively clean even tho its usually busy and service is always pretty fast.
I tried their breakfast for the first time and it was delicious. It was hot and everything with the order was correct
Always love it anytime I go and of course the service was fast and efficient as usual. Defintly hit my craving right on the nose after being at work all day.
Nice place but a little bit slow on the fast service side. Like the salads very much and the chilli fries 😚
Quick friendly service.Food is alway good,nothing bad at all to day.Best Regards,VIP AUTO NYCBROOKLYNS CHUCHERO WORLDSTATEN ISLAND INTOXALOCK
Lines are long but they move quickly and the people are nice. Food as always is great
The food was great and the birthday cake frosty is worth the price. The quality was amazing. 5 stars
I had chicken nuggets. A bit spicy but good
I have to say the food is amazing the only problem was when I went the wait time was 20 mins but worth the wait
Absolutely the worst service ever they couldnt even get the order right
A fav as far as fast food goes
I havent been here much but hey if you need Chili on the runWendys is your place
As usual a great place for quick food for friends, family and everyone
It was packed, but still ran smooth and quick . Bernice was very nice. Floors were sticky and covered in soda
Very bad customer service specifically the black lady she is rude always working on window
Went there for their bacon maple chicken sandwich. Sandwich was excellent service was quick stores clean very pleasant experience
This Wendys was fast and efficient but didnt have much of a friendly customer service experience
The workers are horrible they are so rude they refuse to change my food when they give me the wrong food they do a terrible job they talk so nasty to costumers I am never going back
Very clean store. Food was fresh and watch out for the lines! I will go again for sure.
Whats better rhan having fresh foood. this location has the best order time and the food is always hot
I WENT THERE ON MAY 18 2018. FRIDAY.I PURCHASED 24.00 FOOD. SAT DOWN WITH MY BOYFRIEND AND THERE WERE A GROUP OF TEENAGERS HANGING OUT. TALKING LOUD AND YELLING AND CURSING AND RUNNING AROUND. GOING OUTSIDE AND INSIDE. ONE THREW A CELL PHONE AND CHARGER. I WENT TO NOTIFY MANAGER AND SHE REPLIED SHE WOULD TALK. I SAID I WANTED MY MONEY BACK. THEY WERE UNDERAGE. THEY WERE EATING OR BUYING ANYTHING . THEY SHOULD ME ASK TO LEAVE. I LEFT WITH MY MONEY.RESPECTFULLYRITA FARES.
Love their spicy chicken. Closest burgers to home made. Went in for a chicken wrap. They were out of tortilla bread.
Food is fine, but they always mess up your order at this location.
I love their chicken sandwiches,wraps strawberry lemonade and cookies. Their food is always fresh.
My order was given to another person with the some name. They should be taught to look at receipts so this does not happen in the future.
Its Wendys. Good food. Fairly priced. Clean facility. Quick service.
What can you say about Wendys? It was clean and fast and cheap. The trifecta of a fast-food emporium.
The food was good and nice employees working there! Very respectful & sanitary! 💕
I Love Wendys foods, therere very Healthy & Deluxious varieties 2 choose from!
They remodelled the place since ive last been there it looks great but the workers keep messing up everyones orders
Ask for well done fries it’s so good
Friendly service and food that meets what you would expect from Wendys
They are serving breakfast. BREAKFAST!!! The drive-through line gets too long to wait at times.
Total reviews rating 4
199 Reviews for Wendys 2023:
Review №1
2022-03-27I ordered Hot Hot Sweet Chicken Sandwich at 9AM on Saturday March 26th 2012, some part of the chicken patties was raw and pinkish. You should be cautious before you eating from Wendys on Forest Avenue.
Review №2
2022-03-10Just came from this Wendys and was rather surprised that they do NOT accept samsung pay as a form of payment for those that may not have their cards or cash on them at the moment. I feel like they shouldve had a sign up to warn others instead of it being told in your face AFTER placing order through drive through and being told when you try to pay for it at the window! Very inconvenient experience for me and my special needs child through the drive through at first. Just to confirm from the manager as well, me and my child have went inside to ask about this since typically restaurants would have it by the front counter. Their machines had the wireless pay icon/feature but management still insisted that it was not working. I hope this review helps others in a similar situation avoid this location unless they have only cash or debit as they again do NOT have samsung pay if thats the only form of payment you may have at that moment. Will also be reporting this further.
Review №3
2022-03-28It’s fast food so you’ll get in a hurry but it does get packed during the end of school hours. The drive through line is pretty long so I’d sit tight and wait. There’s indoor dining with booths and a fake firewood place with a TV. This location is pretty good.
Review №4
2022-06-20I love Wendy’s. Definitely now that they got strawberry frosty.. now bring the snack wraps back and you will be perfect again 😭😭
Review №5
2022-06-26They sent us our order completley wrong.... we ordered a baconater meal and we got like a jr. Bacon burger with 1 tiny piece of bacon. We order 2 sodas with our meal... we got 1 iced coffee.? We ordered two frostys and got.. none. The only thing that came right was the family nuggets.Way to go Wendys....🙄😒
Review №6
2022-01-23I ordered food on inside and it took forever. Waited at least 20 minutes. When food came, I asked server was it complete? He stated yes. Of course I get home and the nuggets and fries were missing but the sweet and sour sauce was there. Smh.
Review №7
2022-02-28The line is always very long for the drive thru. Expect to be in line for 15 to 20 mins. The fries were really salty during our visit but everything else was typical Wendys. Ill still pop my head in from time to time.
Review №8
2022-03-15I visit this location when I come here to shop. My only concern was how difficult it is parking to go into Wendys the drive thru line interferes with regular customers entering and leaving the parking lot you have to wait until the drive thru line moves forward for you to advance..
Review №9
2022-04-27The Manger Tyris (hope I spelled it right and sorry if I didnt) and the staff are super awesome. They are kind professional and fast. The establishment is very clean and well managed. Thanks for the wonderful service.
Review №10
2022-03-26Becareful here. The red head chick that works at night in the first window in the drive thru charges extra and pockets the change. Make sure you get the receipt.