West Marine in West Islip
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West Islip, Suffolk County, New York, US
Site: https://www.westmarine.com/store...
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–7PM
- Sunday:9AM–6PM
West Marine in other cities:
I just hung up the phone with a rep of the store. Her name is Adrian. She was fantastic! I have never experience such a great customer service. She really tried hard to get me the piece I was looking for to the extent of feeling as if it was for herself. It was a very difficult piece to find and both ended up in a conference call to California store until we succeeded. Thank you very much Adrian for your effort!
We were recently traveling outside of Long Island and we had an unfortunate incident with our boat. I reached out to West Marine in West Islip, New York. Mackenzie spent much time on the phone and researching where to find parts to make repairs as West Marine did not carry the parts. With her assistance were able to make the necessary repairs and continue our voyage. We are truly grateful for all of her help.
Terible service and unfortunately the employees wile very nice know nothing about boating and most were kids. Im not going to spend money in a place where the employees just honestly dont know what there talking about or anything about what there selling...What a shame, it wasnt always like this !
Terrible experience, had me standing around while the salesman and manager debated what the right thing to do was. Solution was for me to drive to another store half an hour away. Their problem and I was supposed to fix it myself! I will never returne under ANY circumstances.
Total reviews rating 4.4
101 Reviews for West Marine 2023:
Review №1
2019-01-18Wow, this is a huge West Marine store in West Islip. They got everything you could possibly need and if they dont have it in the store, they can order it from the warehouse and have it there in a week or so. Now is thevtime to go as they are having their off season sale where ypu can save up to 75% off tons of merchandise. There was so much I wanted to get but my boat is high and dry for the past few years so maybe next year.
Review №2
2017-11-25Fantastic store... friendly staff...well stockedDefinitely a bit pricey, but then again, as a boat owner- it’s part and parcel with the sport.
Review №3
2022-04-20One of the better West Marine stores Ive been in.
Review №4
2021-10-12I was impressed right from the beginning the handicap curb was painted blue so professional you walk in the doors stay in the steel handles definitely a definitely a flagship store everybody in there knew what they were talking about I was wrong but I was very happy West marine has everything for your boating age I mean everything I will be back to the store..
Review №5
2021-07-04I like going to this west marine over the other few I have gone to. This place was much bigger and had a lot more stock on the shelves despite being out of stock on a lot of items due to covid delays I was able to find the stuff I needed.
Review №6
2020-12-09I love going in there even though I do not own a boat. I go there for gifts. I love walking around looking at all the ideas for boat owners. The workers are the nicest bunch in one store.
Review №7
2021-06-01This is a good store. Lots of marine supply stuff. Friendly staff. I wish all of their fittings were 316 stainless, though.
Review №8
2021-05-17Lots of cool gear and then some.
Review №9
2019-06-06They have updated this place over the last few years and made it an excellent location. Lots of clothes and shoes to go along with a food selection of marine equipment and supplies. Very helpful staff and are willing to find items at other west marine locations if they dont carry what you need. Great improvement to what was a lackluster west marine years ago.
Review №10
2021-04-01Drove an hour to come to this location ! They have a paper sign on door , CLOSED FOR CLEANING ! HOW ABOUT YOU PUT THAT ON YOUR WEBSITE !!! OR CLEAN AFTER HOURS ! THIS IS WHY I WILL SHOP MOM N POP STORES! I’m done here