West Side Movers in New York
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Location on the map
New York, New York County, New York, US
Service options
Health and safety
Site: http://www.westsidemovers.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:10AM–4PM
- Sunday:Closed
Westside Movers did an outstanding job. The move was complicated because of some large bookcases but Hena and his team problem-solved on the spot and carried out the work quickly, efficiently, and with very good humor. I wouldnt hesitate to use them again or to recommend them. Five stars!!
My move was out of state, rescheduled, complicated, and involved two pick up sites and WSM made it seem like the easiest thing on earth. Their team was flexible, on time, funny, professional, attentive with all my things, took the time to rewrap things I needed, met me on time the next morning and their rates were incredibly reasonable for the effort involved in a walk up plus out of state effort. Vladimir and all his team made it light hearted and so much less stressful. I cant thank or recommend any of them enough.
This was the second move by West End Movers and both times the team was excellent! The first move included precious art work which they moved with great care. Todays smaller move included an important oil painting which they also wrapped and moved with care. The men were friendly, patient, and went out of their way to be helpful.
Our items arrived in less than ideal condition, with a smell and bugs. We had a civil discussion trying to figure out what happened. After conferring with the manager, the company graciously decided to reimburse us for our dry cleaning costs. Unlike other moving companies, Turns out West Side Movers truly cares about their customers experience and satisfaction.
We had a wonderful experience with West Side Movers, in the most recent move of my adult middle daughter. The men arrived a bit early to assess the items to be moved, and were masked, efficient and extremely nice. Everything we asked them to move was moved with care and they incorporated an extra stop to her new apt, while finishing with bringing 2 large pieces of furniture to my apt, all in Manhattan. The total move was done in under the allotted 3.5 hrs.I should add that this experience reinforced my opinion from 3-4 previous moves with West Side- one of which was a very large move which involved packing up porcelain and moving a piano, from my mothers apt. If anything, each experience has topped the last.Please note an extra shout out and thanks to the 2 fantastic men who did the last move!
West Side Movers executed a move for our family between two Manhattan apartments. The move was flawless. The Prep Day team came in on the day prior to move and prepared many items to save time on moving day. On moving day, the large team was thorough, professional, friendly and struck the right balance between speed and care. The move had its challenges: narrow street, torrential downpour; long winding sidewalk down a lumpy ramp to the smallish freight elevator,. But the team powered through. We were 110% satisfied and grateful to WSM for a totally professional experience
We had a wonderful experience with West Side Movers. We had a lot of back and forth with our buildings on getting a moving date approved and WSM was very flexible and worked with us to make it happen at the last minute when we finally got a date approved.The packing day was genuinely fun. Danny, Harry, and Nik were so fun to chat with and did such great, fast work - I couldn’t believe how much they got done.And on moving day- Mark, Ian, and Tom joined the crew to make sure the move got done in time and they were fantastic again. No complaints from anyone despite 100 degree weather, no ACs in the new place, and the service elevator in our new building breaking down at one point. They didn’t even mind the screaming 3-year-old when they first arrived. Just a wonderful crew of hard-working and genuinely kind people.I highly recommend and would definitely use them again.
West End Movers should say that they offer “White Glove Service” because this company is superb. The movers who came were totally professional in every way. I was moving only 6 blocks, but I had many fine-art objects, special lamps, and several pieces of very heavy furniture. The movers expertly wrapped all items including many items that were complexly shaped. They took efficient and careful steps to ensure that every item was securely wrapped for move, whether a fragile, porcelain lamp or a fine, heavy armoire. The team of movers beautifully coordinated their efforts among themselves and giving us status of their progress as they prepared to move items.When the movers moved everything into my new apartment, every item arrived in perfect shape. They ensured that every item was correctly in place. I’m certain, that if I were moving across the country instead of across the city, would arrive in perfect shape.West End Movers is a FIRST-RATE moving company. When I move again, they will be the company that will move me or move any of my family. Thank you West End Movers.
We all know that finding a quality moving company is hard enough, but finding and relying on one to handle your move during a pandemic (while you arent even present) has the potential to be a nightmare...unless you use West Side Movers. Every last detail was catered to and taken care of. The move was seamless, and any stress that would normally be involved was eliminated. Matt and his team did an incredible job of packing up my entire apartment and delivering half the items to my home, and half to storage, all while adhering to Covid safety protocols. I cannot recommend West Side Movers enough, and I know Ive found my moving company for life. Do yourself a favor and call West Side Movers for your next move.
West Side Movers were wonderful! Everything arrived in one piece - even the piano!! - which I know was a Herculean effort. The 4-person team worked quickly and efficiently and treated my belongings (and my dog!) with kindness and respect. Would definitely use them again!
The BEST! Phenomenal!We had a multi-faceted move from a 6 bedroom home with items being moved to Long Island, New Jersey, Florida and WSM storage. Matt created a master plan to help facilitate the move- 3 truck loads, 8-9 movers and 2,15 hour days back to back. These guys were dedicated, hard working, professional and strategic with every furniture piece and box moved out. The foreman kept us informed with every step and from beginning to end, the move went smoothly including the trek to Florida. These guys are white glove service, not something you often see these days. I would highly recommend them.
Moving is never easy but West Side Movers made the process so easy and great! The guys that moved our furniture went above and beyond to make sure everything was packed and carried out properly. They didnt scratch any furniture or walls. They worked so quickly and efficiently. If I ever move again, I would definitely call West Side Movers.
We had a last-minute change in our plans to move ourselves when my partner threw out his back. We called West side movers on a Wednesday and had movers at our house Friday morning. There is no way we couldve made it through the move without them!All four of the men who showed up for the move were incredibly professional. They all wore masks the entire time and were careful to distance where appropriate for me and my neighbors throughout the move. Danny got to our house ahead of the other men and the truck, and didnt even wait for anyone else, just got right to work. Hena was the lead on the move and we so appreciated his guidance for packing and storing my furniture. They were all very efficient, kind to my furniture (lots of antiques) and incredibly sensitive to safety. The move went so smoothly – they were in and out of my house so fast I could hardly believe it.LOVE West Side Movers - thank you!
While I expected the best based on other customers experience, I could not have had a worse time with this moving company. Not only were they irresponsive to my phone calls when I tried to get my stuff out of storage (I had to call and email multiple times to get a response), when I finally did get a date scheduled, they showed up 4 hours after the scheduled time. The items were packed unprofessionally (delicate items were not wrapped, and some boxes were not taped shut) and apparently haphazardly. On top of all that, they somehow failed to return my mini-fridge to me as well as a box containing several items from my closet. When I tried to reach out to obtain these items, my phone calls were left unanswered, and I have yet to hear back. How does a moving company lose a whole mini fridge? Beats me! I highly advise against using this service for and packing, unpacking, and storage—there are plenty other more qualified and less expensive services to choose from. Please feel free to contact me if you have any questions about my experience.Update: Based on their response, West Side Movers still refuses to take any accountability for their actions and blatantly lies to their consumer base. They NOT update me when they were going to be late—I had to call multiple times before receiving a response, and I left multiple voicemails within business hours. Comical that you believe I never reached out about my fridge, as I did so via phone and email before resolving that losing a mini fridge was better than suffering through more painstaking effort with this company.
Matt and his team at Westside Movers are the best! From the start they took the time to review in personal all the items in the apartment before they were packed up. They had formal paperwork and reminders and no hidden fees when it came to finally paying the bill. I paid a lower amount than their estimate which was very appreciate. The team was thorough with packing up loose items and had tape and boxes on hand to make the process seamless. The movers were timely, courteous and worked hard! The truck was clean and packed properly. I will use them for every move in NYC! Thanks everyone you made moving almost a dream come true!
Outstanding, personable service!I will go back to West Side Movers for all of my future NY moves. From the initial estimate (which involved the President of the company coming to our home to scope it out) to the end of the move, everything was incredibly easy and hassle-free. Matt, Chris, and all the movers were fantastic and really made the experience great.Then when we had an electronic keyboard that mysteriously wasnt working after the move, they offered to help pay for the repair even though we packed it and it technically wasnt covered under their insurance policy. Really wonderful guys to work with.Thanks for making a potentially stressful day really easy :)
We had a disastrous experience with West Side Movers. They were slow, careless, and inefficient, completely misjudging the amount of time needed and missing the cutoff for delivering to our new address (where we had to request special permission to extend our time window). They literally threw items into boxes where we found clothes a mess combined with electronics and other random items. The boxes were very vaguely labeled (eg “miscellaneous” and “shelves”) and the team did not unpack even though that was what was originally arranged. The owner dispatched workers to come back a couple of days later however they wanted to charge us for the additional time! I am 28 weeks pregnant and my husband has a bad back which is specifically why we hired them to carry out a full packing and unpacking service. It was disappointing and stressful and I would never want any other family to go through what we did. If you need movers, I highly recommend you choose someone else.UPDATE: They had agreed to come this morning fee of charge to complete their unfinished job however did not show up without even a phone call to let us know. This business is a disgrace!
I would like to commend your crew on the professionalism they demonstrated during the move. They overcame every obstacle presented to them and believe me there were several. They always displayed positive and pleasant personalities even when one of us gave a misdirection. My sisters and I would like to thank Danny, Buddha come in and Slevo for turning a quite frightening situation into a quite exhausting but pleasant adventure!!
The service they provided was relatively professional in terms of moving: they packed the furniture properly, and nothing was damaged when arrived at the new apartment. They are not the fastest ones, though.However, the biggest complaint came from the management of the contract, the estimation of the final costs, the number of hours it would take, and the overall customer service. They were really disappointing.They estimated 5 hours and it ended up taking 8 hours (which could have been 10 hours if my partner and I hadnt actively helped them). They were not quite responsive when I informed them that they were ignoring the moving times stipulated by the building. They charged a final extra 30 minutes (for displacement), that was never mentioned in the contract (and actually the manager reacted as he had never heard about it).They promised that they would study the final bill, and they never reached back and instead directly charged me the due amount on my credit card. Also, movers and manager seem to disagree on basic logistic issues, putting the customer in a really uncomfortable crossfire. It is true that once I seriously complained, they reacted and returned part of the unjustified charges.Nevertheless, I dont think I would repeat with them and they do not make the moving process smoother or less stressful.
West Side Movers helped us move from DC to NY and did an incredible job. We had a ton of stuff and they did a great job making sure it all arrived in one piece. Their crew was professional and respectful, and they really showed a lot of care for our belongings. Weve recommended them to other people, and will continue to do so! A+
West Side Movers came to my rescue. Originally I was supposed to move on a Friday when a different moving company did not show up. I contacted West Side about availabilities that I had arranged for the following Monday or Wednesday. They got back to me very quickly saying they could do Wednesday and asked for an hour to check on Monday. They got me Monday.The day of the move, they showed up early. Worked hard all day and got everything moved with minimal fuss and a great work effort. They arent the cheapest, but they are great.
I hate moving, yet somehow I have moved 3 times in the last 3 years!Each move with West Side Movers was not only stress free, but absolutely painless. The estimates were accurate, the movers were friendly and VERY good at what they do.The most recent move we did, we didnt even bother packing before the movers showed up, and of course once they got there we were in panic mode.The guys at WSM were so efficient in packing/boxing - be it the fragile stuff in the kitchen or the TVs and artwork - everything was wrapped, packed, and unpacked in our new apartment without a single breakage.I hope to not be moving any time soon, but if for some reason we have to you can rest assured well be calling West Side Movers.
They move everything! On time and within estimated budget, our home was transported. After unpacking we were happy to find zero damage to items from glass wear and lamps to large furniture. Everything was handled with care, I would recommend them to anyone looking to move.Additionally our move was a quick turn around booking 1 week in advance, without scheduling concerns.Thanks West Side movers.
Professional and efficient. I have used this company twice and I would use them again. They were timely and helpful during what is usually a stressful day. Their expertise got big furniture through tight spaces with ease. No boxes went missing and nothing was broken. They were clear about their fees and I wasnt hit with any unexpected charges. This family owned and operated business offers the service of big moving companies (which Ive used in the past) with affordable prices and personal service. In the hit-or-miss industry of moving companies, this one is a hit!
West Sider Movers is like family to me. the Movers treated me like a sister.It was a sudden change in my life and the Movers were sensitive, kind, protective of all my belongings and patient with me. I have employed them before and I hope I dont have to move again but I would recommend them highly. The owners are especially super to work with. Happy Spring!
Outstanding Movers!This was the 2nd time we used them (11 years apart). We have used them for packing, storage, moving and unpacking. This particular move was a pack up and move out of state.They were personable, organized and on time with everything they did and the cost was fair with nothing unexpected or hidden in the final cost.We also have a ton of glass/fragile items which they handled with extra care when packing and moving... they were also very detailed in marking boxes so that we can easily unpack/store appropriately.Would highly recommend and if needed would use again in a heartbeat.
Ive used West Side Movers for over 20 years now, about 4 moves. Their prices are fair (my expenses are paid, except for the tip, by my company so I always have to get 2-3 bids and they always come in lowest or next to lowest) theyre fast, professional, friendly, and knowledgeable about odd sized furniture and stairways.
WSMs helped me in a quick move into storage that was complicated by me being in Germany and having very high quality furniture. They did a spectacular job: reliable, excellent communication, experts in their work. I used them based on an earlier experience with them, which was also excellent. You cant go wrong. Highest recommendation.
West Side Movers moved us out of New York City last year. They were friendly and worked as a team. However, when we were moved in we found five examples of careless damage. In one floor lamp, the cement weight at the bottom cracked and fell out. The foreman said it happened sometimes in old lamps, but this lamp was not old. Two sets of tv tables were packed end to end, one on top of each other. Each table was gouged on the side and two tables were completely broken. Some of our antiques were taken apart for packing and when re-assembled with power tools, the threads in the holes where the screws go were stripped. The movers tried to put an armful of hanging clothes on a rack in a walk in closet and pulled the rack down. The foreman said the rack was weak but the other racks have been fine and hold a lot of weight. The movers used our front porch to break down boxes and punched a hole in the wall of our porch.
Im delighted with my experience. WSM has been my go to company and never disappoints. This time they boxed up my living room for a paint job. As always, they were highly efficient, careful, courteous, and left no mess. They even hauled away my audio equipment for donation to a local church thrift shop. Who could ask for more?
I went back to WSM because they did our move out of the city 25 years ago! Matt Fiores son, Matt, is the new owner & he was great! He came to the house for a walk-through before giving me a quote. The quote was in the middle of my ranges, so all looked good. We had quite a few pieces of furniture that had to be moved to a second sight, & they could accommodate that, too! The crew, led by Vlad, were efficient & hard-working! Rick, Richie, Bota & Loca were awesome! They were very careful with my heavy furniture & everything arrived safely! The second stop pieces were safely delivered, except for one item which was quickly found & delivered. The original quote was in a lower range. Once I listed every piece I wanted to move, the quote was adjusted upwards to cover it. I knew that before we moved. The downside was, it took longer for the house to get packed up than anyone realized. Where Matt said the drawers could remain full of clothes, the crew said no-made them too heavy! Which meant I needed boxes for the clothing & a scramble to pack! Thankfully, they had the boxes, but it was a charge that wasnt expected. We got to the city late, but they scrambled to get us into the apartment & all the furniture unpacked! There was an additional charge of about $500, but it was mostly additional supplies. Except for a bit of disconnect between the quote and what the crew said it would cost, we were happy with the job. It was expensive, but the care they took with our good furniture reflected their skills.
I do not recommend this company. A tenant in my building hired them to move. I returned home to find the exterior door to the building broken and leaning askew on its hinges - wide open to the street and unable to be closed. This was over $1000 to repair. Worse, They had finished the job and left it that way. I called the company and left three messages over two days with no return call. On the fourth try I did get someone, who confirmed that yes they had gotten my messages but denied they had caused it. That is the way they choose to handle mistakes they make.
I cannot recommend these guys highly enough. For months (a year?) before a big move Matt and his partners were available to help me figure out how to pack up 18 years of NYC life and move it to North Carolina. They delivered packing supplies, helped me make good judgement calls about how to make things fit in storage, and then when the moving days finally arrived they came in like a whirlwind and pulled a massive amount of things down four flights and on to their new home. NOTHING broke or got lost, they always arrived EXACTLY when they said they would, and they are very patient and lovely to work with. Use them. You can stop comparison shopping right here.
Professional, reliable & efficient. I have zero complaints with my move, everything arrived at my new apartment on time and in one piece. Not the cheapest option but you get what you pay for and Im all for supporting local family businesses over the big name guys! I would gladly recommend them to a friend or family!
All we did was buy some boxes and supplies. The delivery was prompt, the goods as described. I would have given them a full five stars, but the packing-tape dispenser (gun type) was really garbage and impossible to work with easily. I know they dont make it, but they shouldnt sell such a lousy product.
I hate moving more than anyone I know. I am hardly ever prepared and get so anxious that just thinking about it keeps me up the night before. I am a return customer of WestSide movers. My latest team of Efrain, Koi and Harry made my move into a 5th floor walk up beyond breezy. The only thing I forgot was my anxiety, it’s at my old apartment. I will use Westside for all my moves to come.
Total reviews rating 4.7
87 Reviews for West Side Movers 2023:
Review №1
2022-02-28West Side Movers was amazing, from getting a fair quote to getting on the schedule easily, and finally getting unloaded and moved in. We had a cargo truck that needed to be unloaded after our cross-country move. Steve and his crew arrived early and were fast and careful with our property. A week or so later, the owner Matt followed up to see how things went - a very professional gesture. I would highly recommend West Side Movers, and I definitely will be using them when the need arises. Thanks guys!
Review №2
2022-06-14From the packing up to the move from place to place I couldn’t have had a better experience! They took great care in the packing of my belongings especially some delicate antiques which was a great relief to me. The move in was equally well done. Both teams were courteous, respectful, they were all around great guys. I’ve always hated moving, finding it very stressful but, with West Side Movers, it was so much easier - I’d even say it was a pleasure. I wouldn’t hesitate to recommend them!
Review №3
2021-12-30We had a great experience with West Side Movers. They took really good care of our items, were very efficient, were responsive to our needs and were very patient with us when we werent sure if we needed help packing or not just days beforehand. We opted for a kitchen pack and Mark and his team did a tremendous job. Other than one minor sofa-size-related scare on moving day (and it was a brief scare, as the sofa fit where it needed to), it all went smoothly. We would use West Side Movers again. Everyone on moving day was professional and attentive regarding the items we were most concerned about. Thank you!
Review №4
2022-02-16West side Movers took care of our move into storage from start to finish. They were organized, communicative, prompt and efficient. Felt very comfortable every step of the way. Looking forward to working with them again when we are ready to move out of storage.
Review №5
2022-03-03So have hired movers 10 times in the last 20 years; the professionalism was evident. I am guilty of perfectionism in my own profession and must say West Side Movers, made top marks, bar none. Their key is the knowledge of logistics in packing and moving. Stellar service and Quality - If only there were 6 stars!
Review №6
2021-11-30We used west side movers to move from Washington Heights to Queens and had such an amazing experience. The guys were super nice, professional and took really special care of our belongings. Hana, one the the movers payed very special attention to a tall plant I was worried about and retapped all of our boxes to make sure they were secure. Moving into our new apartment they made sure that even leaning our mirrors and art work on the wall there was cardboard to protect the wall! Really went above and beyond compared to other movers we have used in the past. Would %100 recommend West Side Movers!
Review №7
2021-11-10Had an excellent experience with West Side Movers last week. They were timely, professional, and able to move my many, many boxes and furniture within the limited time period provided by my new building. The final bill came very close to the estimate which has not been my experience with movers in the past. Matt, the owner, was extremely responsive to my issues, and the foreman and movers were both friendly and extremely professional. I would definitely recommend them based upon my recent experience.
Review №8
2022-02-25I have used West Side Movers 3 or 4 times, and each time I do, I am so happy. They are super responsive, very fair, extremely hard working and no BS. I have recommended them to several friends and co-workers, and all have similar experiences. Use them! They make a stressful time a lot less stressful.
Review №9
2022-05-13West Side Movers helped me move to and from NYC - the first time in the beginning of the pandemic. They made the process stress-free and seamless both times, from all communications with the office to moving day itself. Hena and Stevo were right on time, friendly, professional, calming and very efficient. I highly recommend this company! Thank you
Review №10
2022-08-12Used them for some minor work 10 years ago. Just used them for a more significant office move, very satisfied. They were responsive and professional: set up a zoom interview to review move requirements, recieved a quote the same day. Quick response for Certificate of Insurance. Moving day the crew came when scheduled, the move was clean and damage free and well done, price was exactly what was quoted.Wil use again for any future moves.