In-store shopping
Yes
Western Beef Supermarket in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Service options
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Recycling
Glass bottles
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 718-842-3900
Site: http://www.westernbeef.com/
Site: http://www.westernbeef.com/
Opening hours
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–9PM
Western Beef Supermarket in other cities:
Comments (199)
Granted its Christmas eve but they didnt have alot of items that customers are known to buy for holiday meals. Lines were long but thats to be expected for last minute shoppers such as myself. Very clean and neat location knowledgeable staff.
Good size supermarket for things you need but be ready to be on the check out lines for hours. Management dont seem to care and the cashiers are on their cell phones. I was on the line for 20 min and it didnt move I left at exactly 30 min being on line and still hadnt move. I would had been there more than an hour if I would had stayed to pay for 2 items I had.
Great, perfer intelligent employees working there as well as less digital, better fung shway and seperation of chemicals from food products. Caps expand and compress based on various environmental factors. Less lights would be great and lights off after closing hours would be nice.
No cashier - manager dont care. Taking her time to assist shopper. If I didnt say something she wont called for a cashier. I waited over 29 minutes in express lines with Jennifer (manager) on cashing out shoppers. Over 20 people in line and no cashier on Saturdays morning. Thats a normal person customers.
Decent but the guard made me leave my bag and they let others know with theirs. When I go they normally let me but I have a child with me normally.That guy was rude but other than that, a little expensive, clean and well stocked with nice people working there.
Lines are often long and customer service needs to be better. I dont like that you cannot enter the store with a bag. There is a bag claim in the front. But the prices are good and the store is clean. Thats all it has going for it but hey, thats all we really need.
Absolutely the worst. There is always a line, especially on the checkout with 10items or less. They usually only have 3 cashiers total when they have about 25 cash register lines. They dont even acknowledge youre there when they ring you up, I guess because theyre overworked and underpaid. I only shop here because theres nothing else around. Avoid this place of you can.
This store has came a long way and gets better I was there when it was horrible the staff is awesome and for the most part fast!!! Thanks to you all cause I live across the street and now we can walk in there with confidence my grandmother loves the store great job cashiers people will complain cause they always will but us here and the schools have been happy lately!!!!! I will be happier if the guys that’s the cabs stop hounding people
The Service is horrible workers are slow , and I experienced a cashier take my bell peppers out the bag and touch them with her hands no gloves or anything . KEEP IN MIND COVID-19 is going on . Health inspectors need to take a look at this place .
I’ve been shopping here since 6 months ago and it has been a big change since the new manager SAMMY has came he is so helpful and always smiling!!! He goes above and beyond to help us and he also keeps the flow going I’m glad the old manger left And he is there cause they almost lost me thanks so much for keeping the shelves stocked and the lines moving I gave this place 5 stars🤘🏾🤘🏾🤘🏾
Im forced to go to this supermarket because its the only one close by, but if there were another supermarket close to me i would never step inside this unorganized and mismanaged establishment. It doesnt matter what day or time you go, the lines are always out of control!I have waited approx an hour on line for 4 items on an express line. This is a disgrace and a waste of everyones time. Not even if they were giving stuff for free would i wait on a line for this long and being a paying customer im forced to contend with this.if lets just say for some divine intervention they open another cashier line, its survival of the fittest and hope that you dont get hurt, cursed or killed getting there! Not to mention that every time I go therepeople are always arguing because the lines are so out of control that you dont know if you are standing in the right line! Cashier line 1 and 2 actually turns into one line because on one knows where it starts or ends!If this problem were resolved it wouldnt be so bad! This is my only compliant!Its not the employees, its management that has to re-evaluate this on going problem!
EVERYTIME I go theres always a very long line. If you are in a rush dont bother going in. I have waited up to 45 minutes on the express line on a Sunday afternoon. The only good thing about that supermarket is their bakery bread thats why they deserve that 1 star.
I was very disappointed when buying bread They had mouse dropping inside the shelves where they have the garlic bread and rolls.Never again I go to this store. DISGUSTING
Clean, but... not enough healthy or organic selections, limited meat selection and meats are over priced, the lines are always long with unused registers. Good if you need something quick.
I recommend people to check the expiration date of yogurt that are sometime expired and should smell the chicken before to buy it. Mine and up in garbage 2 times. So I decided to never ever buy chicken from there since its a waste of money. That my experinces. However they are fast enough at th cashier
Western beef is horrible. When theres a crowd of people 20 or more they only have two registers open. It takes a long time to check out people. Their produce is horrible always rotten. Their meats are spoiled I always have to bring back and get my money back
The least I can give is a star because I have no choice. I havent been here in more than a year because of the same reason I will not come back. Please go to food bazaar near this location. The lines are quicker. Give your money where its well deserved. Life is too short for you to waste it on a line.
I purchased a store brand pack of meat, (chicken) which smelled so badly that I had to toss it immediately. Thought this was a one time thing, so days later I decided to return and purchased a Perdue brand pack, which was even worse, it truly smelled spoiled. I checked the suggested sale date and they were up to date. Needless to say I am disappointed, disturbed and worried about the goods being sold.
I gave this western beef 5 stars because the last 5 times I have went there it was a great experience the cashiers was friendlier and the manager the lady with the light eyes always helpful she is always quick since the new managers been there I have been happier going to my local market the MEAT IS HORRIBLE IT SMELLS but the store is clean and the new manager his name is SAMMY he has been on point unlike the others before him thanks for making me wanna come back and keep u the AWESOME WORK!!!!!
The only reason why im giving this place 5 stars is because of Ms. Shana at the deli. She was so sweet and friendly, but most of all she didnt have a nasty attitude or rude like the others. Thanks for being so very polite Ms. Shana.😄
Wow this western beef is nothing compare to the one on bruckner Blvd. The manager was busy eating and talking about how she hates the store. Shes glad she is leaving in front of customers who does that. I needed assistant and the cashier had to shout 5 times before she dragged her self to his direction. All in all her attitude was horrible . She shouldnt be working with people. Put her to stock shelves.
Omg, registers are almost always empty. Hire some employees, good God is it that dificult to find employees, this wait time is ridiculous. Hope to go back and see a change is the quantity of staff.. Thanks
The prices have gone up ridiculously, all because they are competing with ShopRite! The meat you have to be careful this year alone 2018 I bought meat back to store cause it was bad, from January - Sept 8 about times!
What I wanted was available and to my surprise it was apart of the weekly sale the store looked clean and neat there were no long lines so there wasnt a long wait getting up to the register.
I never write reviews I just had to for this western beef since the new management have arrived the store has made a tremendous turn around I was so satisfied when I went back to the store the manager the front end and all the employees are very helpful and mindful of they customers I actually have a western beef closer to my house I will be going here from now on I appreciate u guys keep up the GREAT WORK AND SERVICE
Every manager currently working there (September 2017) is HORRIBLE. I went to get my daughthers wic and there was one with an orange shirt just talking on the phone the whole time and another one named Shantee which the guy at the register called over for assistance. She made him wait for really long and then another girl behind him calls for assistance like 7 minutes later and she goes to the girl first and the guy is left with no choice but to pass two people in front of me. When the manager Shantee ( I saw her name tag) goes to the other register first; mind you we called her a very long time ago and before the other girl did; the guy asks her what should I do with wic? and she says wait, hold on and goes some where else. Then when shes finally done she finally comes to the register and takes her sweet time scanning four half gallons of lactaid milk. Im just saying... work at a paced manner. Even if things are slow on a Tuesday afternoon at 5pm; theres no reason why you should be working that slow. Customers have things to do. And if one register calls you and then the next calls you, dont go to which ever one you want first. It is rude and inconsiderate.
Spoiled meat 80% of the time. Very few registers open. Needs big improvement.
Today i was there and while i pay for my food. This worker (dont know her name) . i guess she was on her break . Dark skin ,skinny , with afro style hair n wearing glasses. She was sitting on one of the nestle 5 gallon water (the one that u use for the water dispenser). Her legs was between the bottle neck. That disgutting, unhealthy unapropiate n unsanitary. If im one of those person that buy that water, believe me i will stop buying from u guys.And in top of that she was talking with the manager( the dark skin heavy one) and the manager didnt say nothing to her. THERE BETTER PLACE TO SIT DOWN
The staff are great and they do very well and every time you go inside the store it’s very organized and clean
Warning to all those people that are winning/ buying poultry and/or fish from @westernbeef. After purchasing these items several time and getting spoiled meat I brought this situation to the managers attention, the manager assured me that this was a one-off situation. I challenged him to go to the fridge and check to see if other chicken was spoiled, which we quickly discovered that several other chicken were spoiled. Just to make sure that I was not accusing them wrongfully I went back several other times after that event and bought other chicken and had the same situation happen.... #Unacceptable #shameful #poeplecoulddie
I give it 3 1/2 stars. The cashiers take there time like they work as they please. U ask for help and they look at you as you are bothering them. There has been SOME changes, its cleaner, the old manager are gone. Thanks god.
They let me use restroom, I bless them in the name of Jesus
I really just cant stand when its ring up more han what is advertised in the circular. And how there seems to always be long lines. There definitely need to be more cashiers on duty at all times.
Good prices, daily fresh baked loaves and parking. Excellent deli but poor service, (short staffed), extremely long wait at checkout & staff lacks charisma!
Their is no supermarket like Western beef a place where you find meats of any kind and if we dont have it we will find it for you the customer service is our priority come and experience a real meat supermarket you going to love the difference
This place no matter what you do your going to stand on line for 40 minutes. Dont go there if you can. 5 minutes to get your stuff 45 min waiting in line to pay. This is the express line.
Very expensive supermarket and a very slow check out!
NEVER ENOUGH CASHIERS! NEVER! I shop there for two items I cant find anywhere else. Absolute Fruit coconut Ice, and broad leaf coriander. Otherwise Id never go there.
The variety is fair, but thats about it. Its like every other low-end supermarket in New York; cluttered, out of date, slow, and has miserable parking. 3 stars is being nice.
This supermarket is so bad i advise u not to shop here. The lines are always ridiculous. And very little people speak English, the majority of the employees only speak spanish.
Never enough registers open or the cashiers or just to slow. Either or always have to be online for a sec... unless youre there as soon as it opens
Convenient, affordable, relaxed atmosphere. Beautiful neighborhood and extremely professional staff. Absolutely love it 😍
NO STARS! HORRIBLE HORRIBLE SUPERMARKET , even the express line is a long wait , with 5 registers and only 2 employees working plus they work at a turtles pace while talking openly about their personal life
GOOD selection of food, clean space but not enough open cash registers so lines get backed pretty heavy
Deli department has poor management. Only one person working on a Friday night. When asked to speak to the manager of the deli. Supposedly shes not around. Unbelievable & unfortunate to the community.
Good service open on time need morethen 1 cashier in the EARLY mornings . Store very clean.
My meats r always spoiled & it’s time they are reported.. sickness can happen or even death in regards to spoiled meat... verry bad..
YESSSS FINALLY LINES ARE SHORTER CAME IN OFF MY BREAK AND I WAS IN AND OUT ALL WEEK LOVING IT KEEP IT GOING THE STAFF IS GETTING BETTER MANAGEMENT IS AWESOME NOW THANKS MISONG AND SAM AND ANGEL I DIDNT CARE TO KNOW YOUR NAMES TILL I SEEN THE IMPROVEMENTTHANKS FROM YOUR LOCAL HOUSING IN SOUNDVIEW 👍🏼👍🏼👍🏼👍🏼
Terrible! Limited selection of fresh produce. Produce not fresh. Staff does not speak english and, do not follow the necessary steps for food safety.
Thanks western beef I won my purchase of 304.00 thanks guys I was so happy and surprised the best Me-song in the front my husband was happy too ❤️❤️❤️ You guys are all great 👍 keep u the awesome work
Better selection than the Associate nearby, great for meat. Definitely worth the few extra blocks when doing big grocery shopping.
Love love western beef.prices are great,quality and freshness in meat dept and the cashiers are friendly.of course the lines are long but its worth it...
I went today with my friend she bought some clams,I almost die after I eat them they give me some bad reaction I got cold starting sweating chaking and I have nausea I think they dont have a person that knows in the seafood dept that knows if some of those clams are fresh or old I was thinking to go to hospital and sue the supermarket.
Its one of the worst suppermarket in my neighborhood the cashier they dont have any courtesy toward the customer the waiting time is ridiculous they should closed it down or take it from out of our neighborhood I hate going in there to do my food shopping I mean it.
All the computers were down. Only cash. We had use the ATM. They charged 2.99 thats crazy. They should get ATM that is cheaper
They always have great deals. ❤️️Oh and theres always a big line on all cash register
Over all good supermarket just make sure u check experation dates on the food you buy because they dont
Horrible only 2 registers open and about 15 poeple on line nevergo there again...35 mins to buy a milk
They have pretty good deals on some of their items, they could do better on their meat prices.
They have good sales but the prices on meats can be very high they should low there prices on meats that people where be able to afford
A lways terrible service and they need to hire other minorities besides lations who can barely speak English this is u.s.a. this is not Latin country , situation absurd !!!
Okay, store could b kept a bit cleaner though. Additionally express lines for 10 for 10 & 15 items or less should actually b enforced!
Very good sales but the lines are very long need more cashiers
A wide variety of Jamaican goods. My favorites are Grace and Lindstead canned ackee.
Cashier William has a nasty attitude does not know how to treat his customers he refused to ring up my items on the express lane bc i was three items over the limit never have I experienced such a nasty cashier
Very pleasant workers. Food items well organized
Its a good store. I caught a lot of sales this week
Most cashiers r nice . The meat is expensive . The only down is when u find meat out the freezer in front of store
Same supermarket,hasnt changed in 30 years when I worked as a manager. Renovate the store already the community deserves it.
Well stocked with variety of market goods. Prices are comparable.
Sale priced items are not rung up accordingly so I was overcharged. 😕
For some reason theirs never more than 3 people working the cash registers at a time
Fresh baked bread, great produce and hard to find ethnic products.
Be sure you have nothing to do because the lines in this place are so long and so so very slow Cassius!!
Always a long wait time. Its a shame that there are never enough cashiers at this location!
Very Nice place.. fresh veggies and meat ..very good selection
Love Western beef & I live in Westchester so I dont get to go much
Good selection in meats and produce. Very Im to me.
Its close to home and fast services and the cashiers are wonderful. 🤗🤗🤗
Service was terrible ☹️ Only one register was open I rate my experience at a -10**
Spoiled food, expired items on shelf an cluster of garbage everywhere. Horrible supermarket.
Close by. They have fresh produce
Western Beef , not fancy but we love it. Hope it stays around for long time.
Affordable prices but never enough registers open
Nice place for meat...super fresh and not that expensive
I GO TO THIS SUPERMARKET ALMOST EVERY MORNING AFTER WORK AND IT IS ALWAYS IN AND OUT FOR ME THANK YOU FOR THAT WESTERN BEEF 👍👍
The supervisors and employees give horrible service. It looks more like a hang out than a supermarket
DISGUSTING they have 10 registers ONLY 3 WORKERS working......AND the MEAT is DISGUSTING AND STINK & SPOILED
Waited one hour on line..but the prices are great
If youre in a hurry to get your groceries done and over with within a reasonable time, this supermarket is not for you. I have never seen, a place with such poor customer service. They are absolutely SLOW. They get me aggravated with their lack of opened check outs and their constant, override, bill check, manual requests from employees to floor manager. The place is clean. Items are quite expensive compared to other supermarkets in the area. However, the selection of items is vast. Inside theres a little fish market, a deli department, which I must say, has greatly improved in the past months, thankfully after they disposed of a few rude and lazy employees. They have a store bakery area, which offer customers a great variety of freshly baked goods, such as muffins, breads and pies. They also sell BBQ chicken and cold salads. I would recommend ONLY if you have time to waste! Located near buses Bx5 and Bx27.
Not enough registers. Meat selection good though
Great place need more cashiers
Its nice and clean and the workers are polite and helpful
Good Quality Shop early fast checkout
Wasnt crowded nice service n attitude
Lines were too long and not enough cashiers
Not bad if you like to buy in bulk.
Lines are always long and their meat quality has gotten bad
Great prices. To much time on line to pay
Supermarket with lots of food to choose from. They have a wide array of meats to buy.
Not enough cash registers open lines to pay are long.
This branch at sound view.was.not very.user friendly a.few workers couldnt.speak.english.nor.did.THEY try.tp find someone who could help you
Lines always long never enough cashiers
Great pricesGreat locationGreat selection of products and services.
Great prices... friendly employees..I recommend..
Slow and not enough registers open for the amount of people on line.
Great Prices & Everything is very organized
Lines can be a little crowded. Not too crazy though..
Amazing selection of food at reasonable prices
The meat place was disgusting. I almost barfed when I smelled it.
Workers are always mad treat customers with attitude ..
Everything at your-pleasure almost its-good shopping7
I liked it...but line is too long
The lines to pay sometimes your there waiting for 45 minutes
I like it but to small people keep bupping into each other
Expensive! Go to Stop & Shop . Better prices.
Good place to pick up meat for a bbq
Near the home, but their meats are not always fresh and their meat prices are too high!
Very, very slow and long lines in the store
This is my neighborhood supermarket and i l9ve the service they provide
When you go to the deli dont give the cold cuts
Check the date when you buy meat
Lines long.... disrespectful cashiers....
Not enough lines open when crowded
Horrible and Ghetto. Always long lines and arguments.
Very popular and well stocked supermarket
It got what u need .but the lines are. Crazy sometimes.
They had everything I needed. Thanks WB.
Be careful what you buy check everything
High prices, unfriendly CASHIER, but its near by.
Many choices and great prices
They have no veggie products
Never enough check out lines open
Need more cashiers long lines
Not the best place if you are in a rush!
Large packages and prices are reasonable .
Good customer service lately 🤗🤗🤗
Good prices for everyday shopping
Need more cashiers looong lines
Clean and organized good staff
Very nice supermarket.
I enjoyed using maps system
Long lines. Almost all the time.
The best place to shop.
Long lines slow service
Find what you need quick.
One of the best supermarket
Good selection and prices
WONDERFUL LOVE IT, GOD BLESS
Good one
Long waiting in line to pay.
They have everything in the hood
Its so so. Could be better.
Need more lines open
Too long on line.
Better than most
Hard to find items.
Crowded Most Of The Time ...
Okay for what it worthwhile
Its decent
Awsome
Good prices.
Good supermarket.
Poor customers service
Good deals Western
Long wait at the teller
I hate it
It clean
Great service
Very very nice
Great service
Good sales
Prices are OK.
They are great
Good service
Very expensive
Great
Meat looked 👍
Lots of parking
Bad service
Slow and Hood ...
Cold
Convince
Line to long
Terrible!!
Sweetsupermarket
Its ok.. prices are decent... why I dont buy is fish. The meat, I hardly buy meat. Unless is sealed from the factory and up to date.The meat is ok, is just that I am really picky with it
Be careful, check your invoices, they will give you less than 10 pesos, do not check, but when I went to pay the taxi driver who took me to the house I was missing 10 pesos, I am called and they tell me to return to the supermarket for them to find out it was my mistake not to check correctly but I trusted the cashiers of the supermarket but no, Im going back more taxi to go there and the weather is strong even though I live nearby but walking too cold Wester Eef Rosedale wont come back anymore. Best cashier in the clineja if you ask me for 10 pesos, I give it to you but dont steal from the customers.
Terrible service, the slow cashier when charging regardless of the other people waiting in line was leaving and doing other things instead of being charging. The assistant or manager the same. Slow!
Total reviews rating 3.5
199 Reviews for Western Beef Supermarket 2023:
Review №1
2022-04-13I bought this salami yesterday at the Western Beef, and when I opened it this afternoon I found mold on it. It’s absolutely disgusting, they need to follow FDA guidelines to ensure customer safety. This is unacceptable.
Review №2
2022-04-26My wife and I have been shopping here for some time. Lately weve been noticing items on shelf that have already expired. Examples are a can of soda crackers dated 2021. Mayonnaise dated 7/4/2021. Bread dated a year ago. I am highly disappointed that management has not been diligent in inspection of their outdated inventory. Perhaps a visit from the DOH and FDA are in order. To the consumer reading this PLEASE CHECK THE DATES ON ALL THE PRODUCTS YOU ARE BUYING! If Western Beef management is not going to responsible for addressing this issue then you have already lost this customer.
Review №3
2022-05-25Convenient to where I live. Its clean, well stocked & the employees were nice to me.
Review №4
2020-10-06Plenty of parking available and near Bruckner expressway. Good service and helpful staff.
Review №5
2021-09-18Been going there for years back when the manager was Izzy love it then grandmother used to love shopping there before she passed nice people especially the deli and also did me department Western beef has the best fresh meat a little pricey but for the fact that it doesnt come covered in pneumonia and its usually fresh its perfect nice for all Western beef in the Bronx and when I go I usually have no problem talking to the people in the meat department because some of them do speak English however if you are rude to them they will pretend as if they dont speak English and I dont blame them for that be respectful and be treated with respect this is a great place and establishment it gives a sense of walking into the family butcher or Mom and Pop grocery store everyone is helpful ask and you will be helped but be respectful
Review №6
2022-02-01Good prices but narrow isles and not so clean. Deli is good and on time.
Review №7
2021-10-01This place is always selling rotten fruits and also expired items I tried to go back to give them the benefit of the doubt but once again putting my groceries away I noticed the juice looked funny sure enough i check the date and of course the juice expired from now on i will continue to go to ShopRite at least they dont sell expired merchandise and the place is better organized
Review №8
2018-11-01This Supermarket has a variety of things to buy including a fish & meat section with variety. Their Deli section is good too. They only have 1 person working when 2 would be much better. My Major Problem with this supermarket is at the cashier. You can have a supermarket full of customers & only 2-3 cashiers open & 5 stations closed. They have 2 cashiers that are express saying 10 items or less and the other 15 items or less. More than likely one of these cashiers are open & you have customers in the store with a lot more than 10 items. It causes customers to be fed up & get on express lines with a cart full of items! They wont open up the cashier lines unless a few customers start to make a ruckus because of aggravation. If Western Beef on Rosedale would get that problem fixed with the cashier lines, it would be a pleasant place to shop..
Review №9
2020-04-10I was disturbed to see how laxed the supermarket operated during this time of crisis (Corona Virus). They were not monitoring the number of people entering and/or observing social distancing. Management should have had staff helping to maintain order in this regard to protect shoppers and staff alike from contracting and/or spreading the virus. They need to do better, not simply have markings on the floor for shoppers to see.
Review №10
2019-08-19Its ok but the problem is, they should hire more cashiers. Its always only two lanes open when there are more than 7 lanes. Also please teach your staffs how to talk to people, they shouldnt be using profanity even around customers because not only is that very disrespectful but also completely unprofessional.