Westside Pediatric Group in Rochester

Review №1

2021-04-14

All four of our boys go to this office with molly Hughes. She is outstanding at checking in when one of our children is not well. Even if it’s a phone call on the weekend. Great staff and great care and communication.

Review №2

2019-05-04

The doctors, nurses and staff are all amazing! My kids have been going there for 13 years ,and not once have I had any issues with them. The doctors call you at home to check up on youryour child. They genuinely care about their patients and work hard to make you feel comfortable and taken care of .

Review №3

2017-06-15

Great Pediatric office! The doctors and nurses are the best. Friendly, understanding, compassionate. They are open flexible hours and see sick children evenings and weekends too. They understand that kids dont get sick between 9 and 5 only. The support staff works with you to schedule well and sick child visits around your schedule. Highly recommend as the best Pediatric office around.

Review №4

2017-09-28

Great practice. We see Dr. Hughes and love her. Usually have same day appts when your child is ill. They know when to refer out to a specialist. When my children have an issue and I call the nurse line, Dr. Hughes will sometimes call me back herself (vs. one of the nurses). My kids actually like going to the doctor. I had to take one of my kids to the ER and she also followed up with us. They also still visit your newborn in the hospital. A lot of practices dont anymore

Review №5

2019-12-07

We have been bringing our kids here for 9 years and now my oldest daughter brings our 3 grandkids. Dr. Barczys is amazing. She always knows whats going on with our kids, is thorough, provides great care and follow-up. The communication in the office is spot-on.

Review №6

2017-04-29

If your child is sick they always get you in. Plus weekend visits as well. Dr Hughes is very caring and professional. Other Drs on staff are great as well. Also you usually dont wait in waiting area very long.

Review №7

2019-08-22

Staff is extremely rude and when they do not want to admit being in the wrong the manager will send you a notice to not bring your children ever again. This was all because I was ten minutes late due to the receptionist giving me the wrong time over the phone when I scheduled the appointment. Instead of the manager hearing me out and trying to work with the practices clientele, she proceeded to patronize me and said the Dr. could not see my kid today. Soon after I received the letter. Mistakes happen, if youre ten minutes late to an appointment you should not be barred from ever returning. If the manager is reading this your customer service sucks.

Review №8

2017-01-17

Highly recommend!Great place. Friendly staff, caring doctors. Nice waiting set up for the kids too. They have both a sick and a well side of the waiting room.In addition to the normal toys and books, they also have an aquarium on both the sick and well sides . :)

Review №9

2015-09-29

My LO sees Dr Volk, and I love it! Gretchen is kind and caring and spends a lot of time with us. The support staff is really nice, and the nurses too!

Review №10

2017-09-22

Absolutely nothing but trash, Dr green failed at helping my son and as soon as my son was rushed to the emergency department unable to breath because of Michael greens negligence he had his staff call me and tell me they my children were no longer welcome at his office, 1 star is one to many, please dont let this happen to your child or children, Michael green you will answer for your negligence. All of it.