In-store pick-up
Yes
WET VAPESSMOKE SHOP in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 716-259-9004
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–6PM
WET VAPESSMOKE SHOP in other cities:
Comments (141)
This place has gone massively downhill. When i first started going to this location they had kind, friendly, and knowledgeable staff that always had good suggestions on what flavors to try. That staff seems to be long since gone at this point. Today i went into the store and spent $150 getting new coils (which they were out of last time i went), a new juice, as well as a new mod and tank for my fiance so she could have her own rig. i got home and put the two packets of nicotine into the juice as instructed to obtain a 3mg nicotine concentration. I put the juice into the vape and everything seemed fine until i took that first puff and it was TERRIBLE. Turns out the employee working today who has absolutely no knowledge of vaps whatsoever sold me a 6mg nicotine added juice which is ILLEGAL. So after adding the nicotine it was 9mg. I went back to the store and to cover for her mistake she tried to sell me more juice of a different kind to mix with the ILLEGAL juice she sold me to make the ratio more tolerable. In any case she eventually agreed to just give me different nicotine and another juice and said she would lie to her employer and mark the previous bottle as busted open. FIRE THIS EMPLOYEE BEFORE SHE COSTS YOU ANY MORE BUSINESS.
Have had mixed times here. Its hit and miss with who you get. Previous mgr sold me a mod, the mod died about an your in (defect this was my 7th mod in 6 years) and he gave me the run around.Not thrilled with things like that. He was fired but still had hit and miss sales folks. I rebuild and trying to find someone who even knows where wire is in the store is a mission. (yes i know most dont rebuild now)If you know exactly what you want, its ok. If you dont, read up on what you want to do, then go in with knowledge.The one I go to in Wheatfield on the Blvd has had the more knowledgeable folks.Prices are fair, selection is pretty good, all around its not bad its just the help. Few good folks but it is hit and miss.
Kayla was so helpful today! I remember her specifically because she put me on the AEGIS BOOST a few months ago and she was so helpful then as well, good to see consistency in great service from my local shop.
I was reluctant to try one of these shops, preferring to order online. Im glad I went in. The staff was very friendly and helpful. They got me set up with a good kit and I felt like the prices were good. I would definitely recommend it and Ill be going back.
I placed an order online for a new vape kit, this site was the only one with the color that I wanted, received order confirmation, then a few hours later received an email from a Kristin, stating their system had flagged my account as fraud, and that I would need to send them a copy of my ID, which has never happened from any of the vape shops I have ordered from in the past. Vape websites always first have you verify your age, and your credit card zipcode must match the zipcode that your credit card company has on file for you, otherwise your order gets rejected. I used to live in this part of NY, so I know how closed minded and discriminatory businesses can be against people for whatever reason. Since they dont know my nationality, I believe it was because I live out of state. No worries though I learned my lesson. I went to Yeti vapes website, (awesome place, never had had any issues when I was local or once I moved) and bought a new kit and vape juice there. My order is already on the way. If you havent been to Yeti, youre doing yourself a disservice. They have awesome juice and awesome staff.
Bought juice and hardware from them many times, vaping for over 5 years. staff is always helpful, they have a great selection of awesome juice, both house and retail. theyre selection of authentic and clone hardware is head and shoulders above most shops Ive been to, prices are always competitive and staff is always friendly. A+ hands down.
I used to go to vape E’s in Tonawanda until I realized that house juices are terrible and premium is definitely the way to go. I don’t recall the name of the guy who helped me but he was very personable and helpful while guiding me through their wide variety of flavors. He ended up selling me the BEST juice I have ever had the pleasure of trying. Even if it was sort of a “cop out” because it is a well known main stream juice flavor that I just happened to not have yet to tried yet (Dinner Lady - Lemon Tart). I will definitely be back to see what delightful I will end up with next.
I have been going to Wet Vapes since they opened. I live comfortably in between several locations however i choose the Sheridan drive location every time. Noted exceptional service from employees Jeff and Jason, the rest of the staff is also very friendly and knowledgeable.
The customer service here is terrible and the employees seem to be more interested in their own well being and their own vape products than the customers. I would not recommend in any way. I went to RAB vapes on Millersport hwy and the customer service was 1,000,000x better their was a nice young lady behind the counter who welcomed me with a huge smile, much more welcoming.
Impeccable customer service and amazing depth of knowledge regarding products and catering to different uses and preferences. This is the best place in Buffalo to meet all your vaping needs, including juices both from their own clean room and the brands they sell. The positive vibe in there is all you need to realize that this place is not just a business to supply and make money, but more to satisfy consumer demand!
LOVE IT!!! I have been to all the other vape shops and this one is the best. Large selection of juices,modes,and tanks. The staff is great helpful,friendly and they know what they are talking about. Honestly the best.
Went in there a couple times and they never had anything I looked for, not that knowledgeable on stuff and I don’t think I’d go back to that store in my opinion. I’ve seen other vape shops that are a lot nicer and know what they’re talking about.
Very helpful staff, great deals. All employees are polite, especially Kayla is very informative. The best deals on coils here!
Best service Ive ever received from a vape shop. Matt took his time and explained everything. Amazing prices please go check them out, Im glad I did.😁😁
Excellent customer service. I needed to grab my mom some liquid for her e-cig. I usually go to another place but they were closed. The gentleman working helped me get what my mom usually likes. Very pleased with quality of product and service
They have very clean vape liquid that does NOT burn through elements quickly. They have a frequent customer program allowing discounts. Their products are of high quality at low cost.
Alright prices, very poor customer service. They mocked me for getting high nicotine juice, like I was crazy. They seem disinterested with customers and I will NOT go back. I have been going to Yeti Vape since and I will continue going there for great deals and service.
I upgraded from the vape pen to the Smok Baby 80w about a month ago from my local wet vapes. 2 weeks in, I started having battery connection issues. I took the device back to the store and they told me I had broken it when I dropped it, so I got a new one. Low and behold, 2 weeks into the new mod, and the same issues are happening. I was in the area, so I took my business to this wet vapes. Not only did the employee fix my mod for me, but took the time to explain what the issue was, so I was able to go home and fix my other mod! My local wet vapes employees could learn a thing or two from him...there were 3 workers on that day that all told me I broke it!
Where do I begin... Id give it no star if it was an option. I went in there yesterday trusting the worker to help me since I have never vaped before. I told him Id just recently quit cigarettes and that I basically only smoked 4 to 5 cigarettes a day. He thought itd be a good idea for me to have 30mg of nicotine in my vape. Not to mention, he took my vulnerability to being new to this as a money making jackpot by pretty much lying to me saying certain juice was only for the one vape I bought which was a lie.$63 later I get home to vape and even after the smallest hit on the lowest setting I was coughing my brains out. Never again will I ever come back to this shop.
Fantastic customer service. And the two employees there are so knowledgeable it made made my visit super easy
Everything is very overpriced, The mod I bought looks like it has been used before, and has scratches on it. I also bought a different mod from wetvapes before buying my Sigelei 150 watt, and within four days, this mod wouldnt charge anymore. You could go online and get juice and mods for a lot cheaper. Very displeased with the quality of the products and service. Never shopping there again.
THIS LOCATION IS MY ABSOLUTE FAVORITE! I HONESTLY, DONT GO ANYWHERE ELSE! LOL REALLY...I DONT...ALL ITEMS ARE WELL KEPT IN STOCK, AND CLEAN! (sometimes they run out of certain juice, or coils, and they AT TIMES... can be defective.... BUT they DONT make the coils so thats NOT their fault! Whenever I have had any issues with a defective coil, they take care of it. I HAVE NEVER BEEN MISTREATED! CHRIS, ROB, TYLER, SID AND ALL OF THE STAFF ARE SO WONDERFUL AND KIND! Ive been going for MANY YEARS! THEY ALL HAVE PATIENCE, PROFESSIONALISM, AND EVERYONE IS EXTREMELY INFORMATIVE, AND HELPFUL. AMAZING CUSTOMER SERVICE!!! THANKS A BUNCH YOU GUYS FOR ALL YOU DO....TO KEEP YOUR #1 CUSTOMER HAPPY!!! FROM JENNELL!! :)
Ben, Josh, Chris and Jason are fantastic. Very knowledgeable and personable. The whole store is well set up and it’s a great vibe. Me and my friends love this store.
Bought a tank that was exclusive to this place, got a crack in the glass and was told by the counter person there is nothing they can do due to policy. I have sent many people here and have spent hundreds of dollars here myself. Poor customer service even to a regular. Very disappointed. Time to find a new shop
Love the Sheridan Wetvapes. I come here all the time. Chris is awesome and Matt is new but killing it! They are super helpful and nice. Keep it up guys!!
Very good selection in house juices, and brand name juices. They have lots of mods/tanks/batteries/kits and anything else youd really need. Definitely recommend.
The lady that was there tonight was very friendly, extremely knowledgeable & helpful to my friend and I... A+ customer service.
A little pricey but for the selection and quality of service ide say its worth it. Devices are more expensive here than other places. Juice and coils are fairly priced
People dont know anything about vaping they wont fix a broken mod in Warranty try to sell anything to anyone place sucks dont go there also bought tanks that leaked and all they could do is give us a discount on another one act like they know it all if you want go service go to juicy vapor they are all nice and helpful
Depends on the location, some are more then willing to honor their online prices. Other locations, do not so causing you to order from their online website and then drive to North Tonawanda to get it or have it shipped.
Amazing selection of vaporizing products- staff are always very knowledgeable as well as helpful. My personal go-to location for vape needs.
Placed an order online for store pickup. Went to pick it up and purchase a vt200 andwas told that it had been shipped instead. Expressing that this leaves me with no coils for the weekend, i was met with a chuckle and oh well itll be there in a few days. So I walked out without purchasing the VT 200 and will be getting it from somewhere else.
Was there for first time.purchased a new mod i love it they are very helpfulWill be going there for now on
I usually go to VAPE E in Tonawanda because they have great flavors and mixes, but they are closed when I arrived - so I went to Wet Vapes. Upon my arrival I asked for a 50/50 blend (50% VG + 50% PG) but was told they do not do that? Why I asked? Nobody asks for it. Ok. But thats been my mix since I started Vaping, and I know that Juicy Vapor will do 50/50 too. I ended up getting some juice, but if WetVapes cannot offer the mix I WANT, theres no need for me to go back.Suggestion to owners: Listen to the customers who want 50/50 or never see us, unless youre making a killing in sales offering restricted mixes.
They got great service and support for customers there and the employees wont be afraid to get to know and chat with you. If you dont mind it, the place almost feels like a small family.
Its a vape shop.Employees have always been very nice and knowledge. Efficient with lines and very personable.
Skinny blonde kid at counter is a little vape snob. Asked what were some new juices to his associate long haired cat. who kinda laughed at me when I asked and blondy, while taking care of his own customer , butted in and felt the need to ensure it’s all new and asked rudly and very jokingly if I wanted to see a menu. Karma kid. Hope u burn your lip on some hot vape juice. Dilly dilly
Friendly staff that can answer a lot of questions. Carry cbd products, which is the reason I stopped in and found some quality products. A variety of mods for those who vape other products as well.
People who work there are always helpful and they inform you on things before you buy. Would recommend this location out of most WV.
Great place with nice variety.Thank you for your time and advice Gabrielle!👍Love my new tank! 💯
Good place, kinda high on their prices and some staff are lacking when it comes to being informative, but its just a job cant expect them to be Google. Good place though for rebuildables.
Says they’re open til 10pm. Drove all the way out here and at 9:05pm with multiple people sitting on the couch they say they’re closed. 🙄🙄🙄 definitely won’t be coming back.
Better stop by fast. Flavored juice sales end September 3rd. Then youll have to go to shady sources. Thanks, Governor Icepick.
Needs new management they take months to get anything new go to vape linq it’s better and newer products basically as soon as they come out when wet vapes still doesn’t even know what a tfv12 prince is
Went back yesterday to buy another CBD cartridge and the computers were down. The lady stayed very patient and solved everything. Thanks for that
Excellent selection of juice and hardware. Staff is knowledgeable and attentive, my only issue is that they never open at 10am (the time they say they open)
Staff is very helpful and pleasant. Will definitely go back!!
Its a good place to buy vape juice and vape accessories. Overpriced unfortunately. You can buy 5x the amount of juice for the same price online.
Dep depends what location you go to. Some of the guys will be honest with you and I had to quit and how to save money other ones are just in it to make money. There are also limited on there juices
Great service! Very knowledgeable about all equipment the sell as well as mods they dont.
Great prices abs selection. Staff is a pleasure to deal with. Highly recommend.
Great staff! Nicest people I have ever dealt with on a customer service level
Helpful employees. Juice prices a little high. Warranties should be longer.
Left one star for their location on Walden, do not let that review affect this one completely different places night and day The one on Sheridan fantastic!!!
Great customer service and good prices. Large variety of hardware and tastey juice.
Great folks will help with all your hardware needs. Excellent experience 🤠
Best selection in town. Service is great! Wait times can be a little annoying sometimes, not always.
The most helpful Vape shop in the area and have a ton of supplies for all different kinds of devices.
Everybody was pretty chill. Lol the store was all cloudy, and it was pretty cool. I like the atmosphere 👍
Great selection and they were well knowledgeable
Staff takes the time to answer any questions you have and genuinely care that you know how to use anything you purchase.
Decent prices. Helpful staff. Huge selection of flavors and equipment
Great selection. Went in for a new tank, walked out with one that exceeded my expectations for less then I expected.
The staff is very friendly and the juice and hardware selection is very good.
Very friendly staff who has tried a lot of the juices even suggested ones that are on sale!
Has alot of premium liquid you find online at a cheap price. Overall nice place
Overpriced. He sold me a e cig for $34 that is $20 everywhere. Do your search before buying anything here!
Not helpful. I was looking to buy something and the guy went on to another customer for 10 minutes. Not worth my time if you are not going to help me out.
Always have a great stock and employees are friendly.
Great selection , quick service ,helpful and knowledgeable staff. ♡wet vapes!!
Best vape store in town, goof prices and helpful staff
These guys Rock!!fixed my mod ,very helpful and know ther vapes!!!
They are great people, great products, and they know their stuff.
Great staff great price the best selection of e juice in town
I’m not from the north towns but stopped by there when I was out there but the employees were beyond friendly they made my day.
Those young men are extremely polite and, beyond helpful. Ill never go anywhere else
Love this place. Most of the employees are super helpful however some are not.
Make sure you stop in and sign the petition to stop the elimination of flavored ejuice in ny
Change your open hours so I dont come to the one specifically open till 10 at 9. just for the door to be locked.
Great service and friendly staff!!!... I had questions... He was happy to answer all of them💯👍
Its always good going to wet vapes there always people there to help you.
Best group of guys work there, very helpful & know the meaning of customer service
Selection of hardware & juice are better than any other store - just need to run monthly sales on juice !
Good service and an excellent selection of vape products.
Decent selection and prices. Staff seemed knowledgable.
Love love love Wet Vapes. Staff is awesome and really helpful.
This is my go-to vape shop! Knowledgeable and friendly staff!
Great vape store, great service and prices
They have an outstanding selection and decent prices!
You would think when the stock is a little low that they would actually order the stuff
Very sketchy and the people who work here are not helpful to their customers
Spot on customer service, and good flavors
Good place with affordable juices!
Good low prices good quality good service
Good place to go I havent had a problem yet.
Great selection and helpful staff
Cool place. The guys know their stuff!!!
Staff was really really nice and helpful
Reasonable prices great merchandise
Very good customer service.
Cool environment, great service. 👍🏼
Good selection of premium e liquid
Definitely not my first stop!
Awesome place, great workers.
Amazing service 100% recommend
Nice staff... vey helpful
Pretty good little store
Fast service and great prices
Very unhappy with service and quality of products
Ehhhhh not bad for a white boy
Nice people. Very helpful.
Great vape store
Great selection on juice
Great place friendly help
Knowledgeable staff with tons of options
Kind workers, plenty of inventory
Best Vape Shop Ever!
In and out, quick service
Staff very helpfull
Always help full
Very bad costumer service
Knowledgeable and Friendly people
Hello yea
Fav vape spot
Its chill there
They are the best!!
Great
Good people!
Nice people
Dashboard
Very expensive
Total reviews rating 4.2
141 Reviews for WET VAPESSMOKE SHOP 2023:
Review №1
2022-06-11Been my go-to since I moved here from a more vape-friendly state. Everyone’s been chill, given great advice and suggestions regarding NY vape laws, and they have exactly what I need any time I stop in. They’re expanding the footprint of their retail space right now and it looks amazing. I’m just as pleased with Wet Vapes as I was with the hometown vape shop I frequented for the last 8 years, and I’m notoriously critical. Can’t recommend them enough.
Review №2
2022-02-08Dishonest and the worst online experience one could ask for. Ordering only worked in Chrome. Ordered over $100 but Free Shipping was not a cart option despite being advertised. No response to email inquiries. Short shipped me twice on back to back orders. The second time received a refund less the tax. If all goes well consider yourself lucky. If it doesnt, youve been warned.Edit: Not left hanging? Sent 2 emails 12/20 regarding difficulty ordering and free shipping. Neither received a reply. Called 2/7 was told I would get a call back, didnt, had to call again. Looks like they processed the tax refund after reading this review.
Review №3
2021-07-28I absolutely loved my experience I had today with Nate. He was completely informative about the products and gave me the best advice on the vapes I wanted to try. He listened to my needs and he came up with final selections. After getting out of the store and into my car to try them they were excellent. Im absolutely coming back here.
Review №4
2021-06-24LOVE LOVE LOVE THIS PLACE!!!!! STAFF IS AWESOME!!!!!! THERE IS ONE STAFF MEMBER THAT STANDS OUT AND HER NAME IS CHEYANNE. SHE IS ALWAYS SO HELPFUL EVEN WHEN I AM CLUELESS. SHE ALWAYS GOES ABOVE AND BEYOND TO HELP ME AND MY HUSBAND. SHE IS ALWAYS SO PATIENT AND VERY KNOWLEDGEABLE. I ALWAYS LOOK FORWARD TO SEEING HER WHEN I GO TO THE STORE.I AM DEFINITELY A CUSTOMER FOR LIFE.
Review №5
2020-11-16Ive had numerous small problems at this place. The girl that took care of me yesterday explained that a couple of the other girls will do longer be there. Im happy to hear this as I think they are dummies. Lets hope everything straightens out with the new great team that will now be there. Either way Ill still go back because they have the items I need.
Review №6
2020-08-26First time in the store. The employee was very knowledgeable, answered all my questions and gave us suggestions when we asked. I think we got two real good units and so far theyre perfect. Also, loving the flavors we got! Thank you, I will be back.
Review №7
2020-07-23I am very pleased with my recent visit to this location. I came in looking for a gift for my boyfriend , not knowing much about vapes, the sales associate Kayla was very friendly and helpful in pointing me in the right direction of purchasing the aegis boost device. 3 weeks later and my boyfriend is still in love with his vape! He and I will definitely be returning soon for another purchase. Thanks!!
Review №8
2020-10-28Wide variety of products. I would rate a five but sometimes when I go in, some employees are nice and a couple times one of the girls was rude and had an attitude like she didnt want to help us find what we needed. Otherwise we normally have a very good experience and I go here for my vape needs.
Review №9
2020-08-03We were not satisfied at all. My wife bought a vape pen from there, and was told that if anything went wrong with it within the first 2 weeks, they would replace it. Only a few days later The Vape Pen malfunctioned. And they would not hold up their end of the bargain, claiming that it wasnt a Factory defect.. they pretty much told us tough luck.would not recommend going there
Review №10
2021-06-18The lady there was pleasant and helpful. They had a wide variety, and the store was very neat and clean. Will def be going back!