Wheelfind Automobile Repair & Towing in Grand Island
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Grand Island, Erie County, New York, US
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Site: https://wheelfindautomotive.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Terry has been my mechanic for years! I trust him with all of my vehicles. I cannot recommend him or his staff enough. They are honest and don’t nickel and dime you like some of the other places do. Never a long wait to get my vehicle on his list of things to fix. My entire family uses this business and we’ve never been happier with a mechanic!
Can’t say enough great things about the business, the owner and the people working there. From towing to repairs they do it all. They are constantly upgrading equipment. Turning into a one stop shop! Speedy service but the quality of work does not affect it! Make you feel truly appreciated. Highly recommend everything they have to offer
Wheelfind is professional and detail orientated. I have never been disappointed in their service. I had an issue with the dealer’s service center and they took me, with their flatbed to pick up my car and fix what the dealer wouldn’t. They have gone more than the extra mile for me, they have always done a 5k. Trust your local mechanic and support your local business. Thank you Wheelfind for your 5 Star service!
The fine folks at Wheelfind always go out of their way to make us a top priority!! Terry is an accomplished technician, and is always quick to resolve any issues that we encounter with our vehicles. The prices are quite modest and the service always exceeds expectations.I HIGHLY recommend Wheelfind Automotive whether you live on the island or not!!!
This auto shop was able to do an 8 hour repair with same day returns. It was a complex fix that had several hours of small and large parts disassembling and reassembling. The mechanic was very nice and gave a fair price for the labor. I will definitely use this mechanic again should I need auto repairs. The only reason I cant give a perfect 5 stars is because some of the reassembled paneling was not finished perfectly, so some water got in when it rained. But, it was fixed shortly thereafter.
Wheelfind is fast, reliable and affordable. I take all my vehicles there for service whenever I need service. Dalton Hales review should be flagged for being insulting and referencing another business, in my opinion he is shilling for them by slandering the business in question by the sounds of it. Not only is Wheelfind fast, reliable and affordable, but they are friendly and honest. hard attribute to find in that industry. I recommend Wheelfind automotive to anyone who needs service in Grand Island.
I take all of my vehicles to Terry and I send all my friends there as well. Affordable and fast, plus the car is actually fixed when it leaves! You wont find someone trying to tell you things are broken that arent, Terry is as honest as they come! HIGHLY RECOMMENDEDHey Dalton, youre full of it. Instead of insulting a hard working business owner, just tell your friend down the road to pay for some advertising.
Wheelfind automotive is the best! We were traveling through Grand Island when our radiator broke down and we were stranded. Luckily we found wheelfind automotive who not only repaired our car right away, but they went out of there way to drive our family to a local hotel since we had no car. They are the nicest people and did a great job fixing our car. We cant recommend them enough!
Visiting Grand Island from out of state, I was loosing tire pressure. After 2 air fill-ups I decided to get it checked. Stopped by Mavis—2.5 hr wait. Called 3 local places in town...all were busy and couldn’t look at the tire. Finally found Wheelfind Auto, who checked all my tires, but couldn’t find a leak. But, he reset TPMS, filled tires to correct pressure and told me to check back with any problems. No Charge! Wow. Where does that ever happen? Many thanks.
Went to Wheelfind for a fuel filter change. Its a simple job - you pull the fuel pump fuse and run the engine dry to get all the gas out of the line. You unscrew the filter nut from the gas line, remove the old, and replace the new. I couldnt get the nut off so I brought it in to Wheelfind because I didnt want to break anything.The man at the counter told me he would do it, and did not discuss any costs. We will refer to him as Chumlee due to his precise resemblance to the television personality. While I waited for the lift to be available, a nice old dog meandered over and I pet him. He had accommodations that suggested he was there greeting customers all day. He put his paws in my lap and Chumlee became very angry, walked over and grabbed the dog by the scruff of the neck, and threw it back onto its bed. Chumlee is a big boy, so he did this with ease. The poor dog whimpered in protest and I just sat there in shock. If I had realized that this was only the beginning of the horror I would experience here, I would have left before the lift was free again.I should note that a man and a lady were in the office adjacent to the waiting area. I presume them to be the owners. Either way, the door was open and no protest was uttered at Chumlees actions, so Im left to assume this is normal behavior.The owner of the car that preceded mine on the lift returned to pay for his NYS Inspection. From what I overheard, the vehicle of interest definitely should not have passed NYS Inspection. But thats none of my business... Ill let the state decide whether thats ok or not. After taking his money, Chumlee went to pull my car in and lift it, and he also permitted me to stand in the shop next to him to observe how he would accomplish this routine maintenance.He was still smoking his cigarette at this point. I dont remember where it came from, but he must have sparked it the minute he got in the shop. I was totally unprepared for what he did next. I thought he was going to run the gas out of the line like youre supposed to, but no. He immediately cracks the nut off in a way that made me cringe as I watched rust fall off the fragile gas line I had taken such precaution not to fracture, and of course the residual fuel that you are supposed to purge spewed out under slight pressure. He never removed the cigarette from his mouth, and you should have seen how quick I ran out that shop door. I thought the whole place was going to explode, but hell, what do I know.He lowered the car and told me it would be $20 bucks. Thats not too bad, Im still alive and it was cheap. I handed him a Jackson, and asked him if he was going to print a receipt. He told me no, that he just hooked me up so dont make it difficult. Fair enough I suppose, until my check engine light came on.This time I took the car to Autozone and they scanned the code for me. Fuel system open circuit. In other words, yes - my fuel line was indeed fractured and leaking. The loss of pressure triggered the fault.I took the car back to Wheelfind and asked Chumlee to scan it. Observing over his shoulder, I watched him delete the trouble codes and tell me there were no codes and the car was fine. When I confronted him about deleting the code just there, he again insisted that there were no codes, and if I wanted him to inspect the car, it would cost me.I left that place and never came back. So, at this point I cant comment on their towing services but I can tell you that if youre even remotely serious about getting your car fixed to a BETTER condition than when you bring it in, you will go farther down Grand Island Boulevard and find a mechanic that is AAA certified. You get what you pay for.
Total reviews rating 4.9
64 Reviews for Wheelfind Automobile Repair & Towing 2023:
Review №1
2021-09-09I always trust Terry and the crew to handle any mechanical issues or routine maintenance for all of my vehicles. They are detail oriented and meticulous. They will have your issues solved in no time and they will get it squared away for a fair and honest price. They are not the kind to gouge you for some simple fix. I highly recommend trusting your vehicles in the very capable and knowledgeable hands of the WheelFind crew. Also if your vehicle is broken down and wont move, give them a call and they have their own tow vehicles to bring your work to them.
Review №2
2021-10-26Wheelfind Automotive maintains our entire fleet of vehicles. Our business counts on having safe and reliable transportation on the road each day and we count on Terry and his crew to make sure thats possible. I recommend Wheelfind to other business owners and consumers alike. Would give 10 stars if able.
Review №3
2021-11-11They gave me the cheapest option to fix my car. Then, when I get there, they gave me an even cheaper cost for the repair plus fixed my tire for free! Highly recommend! Car runs great
Review №4
2021-10-22I’ve been taking my vehicles there for 15 years. They always been timely and honest with what was needed/worth fixing. I recommend them to everyone. Very hard workers.
Review №5
2021-02-18Wheelfind auto is an absolute gem of a business. I have been taking my vehicles here for many years now. It gives me such peace of mind knowing that genuine, honest, hard working people, that have mastered their craft are working on my vehicles. Its easy to forget how much trust we put in these machines we travel in each day. I love knowing i’m getting a no nonsense, straight up assessment, from guys who take a ton of pride in what they do. It just shows. One of those business experiences you want to share with everyone. Again, I cant stress enough the quality of service you will find here. They are a local family owned and operated business and I am a costumer for life.
Review №6
2021-10-07I’ve taken my car’s to a lot of places but nobody has treated me as well as Terry has. His honesty and Knowledge has made me a customer for life. Highly recommended.
Review №7
2020-09-01I can confidently say that Wheelfind is the best car shop I’ve ever been to . I’ve never recommended any other . Terry & Mike helped me find my first vehicle . They are patient with all my questions . All the work they’ve done for me is thorough & detailed . Not only did they install a lift kit with tires on my truck , they took the time to help me choose the correct parts / tire size . Every time I have gotten my truck serviced they make sure it’s safe & everything is working properly . It’s evident that they c a r e about their work & customers . My entire family strictly goes to Wheelfind for any vehicle service . We’re so thankful to have such a trustworthy mechanic that we can count on 10/10 times . Thank you Wheelfind !
Review №8
2021-01-29Its stressful when there is something wrong with your car. Finding someone to not rip you off is hard. Then, I was told to go to wheelfind! They are so professional, fair, and HONEST! They dont do anything unnecessary. They tell you whats wrong and your options. I tell all my friends and family to go to them. And they are a local small business! I highly recommend!!!
Review №9
2020-05-27Wheelfind has been my go-to car repair shop since I began to drive. Terry and his entire crew take such good care of their customers and truly do treat them as family. They are honest, reliable, and do amazing work without ridiculous prices. We are lucky to have their business on Grand Island.
Review №10
2021-01-29Terry always provides honest, reliable service at a fair price. I’ve taken all of my vehicles to him for years. If you’re in need of a mechanic, Wheelfind is the place to go.