WILLFIXIT - iPhone Repair iPad Repair Samsung Repair Computer PC Repair in Franklin Square
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Franklin Square, Nassau County, New York, US
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Site: http://www.willfixit.info/
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:12:30–4PM
Fast, Professional, and Superior QualityI dropped my Samsung S21 phone a couple of weeks ago and the screen shattered. Since I didnt have insurance on my phone, I would have to buy a new phone from my carrier. Instead, I headed over to Winston, who had fixed the screens on a few Samsung tablets for me before. I stopped in on a Monday, was told to come back on Tuesday when he had the screen. I dropped off the phone before noon and picked it up the same day by 5. Works like a charm and you cant even tell its been repaired. Highly recommend them to anyone who needs a phone repaired. Prices were reasonable.
I went there twice and I was happy and satisfied both time! First time I went there was to fix my iPhone screen, the service was quick, efficient and not pricey. The second time was for my laptop screen, and I had the same great experience. Best electronic repair I have been to so far! Keep up the good work!!!
Open on Easter Sunday when my phone suddenly stopped working overnight (and is absolutely essential to my job). Spoke with them on the phone, offered advice. I came in and they fixed the phone faster than I anticipated and its working great. Extremely transparent and seamless. Thank you!!
I have gone to see Winston and William a few times over the years for phone problems and they have always been dependable in finding the root of the problem and fixing it for me. I recommended WILLFIXIT before spending money on a new phone. They know there stuff! Fair prices too!!!
What else do I add?! William and his group is simply awesome! He has been my guy since he had a small space in Downtown Manhattan and with Amy problematic iPhone 8! iPhone after iphone, Mac after Mac will has been my guy and I think he should be everyone’s!Best part about him is that he doesn’t ripYou off. Honesty and integrity above his technical expertise! You bundle everything together you have an awesome friend that is techy!Love his new store!!!
I had to get a new phonecdue to a faulty display. I went to T mobile to transfer the data over to my replacement phone but they were unable to due so. I went to William and he transferred my data without any issues. He was very knowledgeable and personable to all his incoming customers. I would recommend Will to anyone with phone or laptop issues.
It was very nice to deal with Winston, who is highly professional in dealing with the customers and their requirements. I had called this place, and it was my first time today. He immediately identified the problem and gave me the solution.Winston fixed the problem in my Iphone in less than 30 minutes, with top quality results, and unbeatable price ( because I had checked the prices in other stores ). The other stores gave me higher price and asked me to leave the phone for a few days. I highly recommend this place for any repairs on electronic devices, trust me, you will be pleased with this store.Thank you Winston for your attention and care.
These folks are artists at their craft. Came in for a battery replacement and was amazed at their customer service and efficiency. In less than a half an hour I had a new battery and even found a new case for a great price. Phone works just like it should. 10/10 will be going back for my repair needs in the future.
Winston in my hero! The touch screen on my iPhone stopped responding to touch…big problem! I stopped there during my lunch break and Winston immediately began working on it! My phone repair was finished and I had a working iPhone back in my hands before I had to report back to work!Totally professional, fast, understanding, absolutely affordable and convenient! No long waits or appointments required way too far in advance. They will do anything they can to fix your issue as soon as possible!10/10 recommend!Will definitely be back, but hopefully will never have to be!Thanks guys!!
Brought my iPad in for cracked screen replacement and Winston gave me a fair price and had it fixed the same day as promised. Great experience and perfect customer service. Would highly recommend for all your repair needs. Thanks again Winston to you and your knowledgeable staff.
Anytime I have gone in there for a repair Winston and his brother have always gone above and beyond! Their customer service is impeccable, they know what theyre doing and get it done right and in a timely manner. Winston just helped me on my last visit there.I cant say enough about him and how he truly cares about his customers. I recommend them to all in need of their expertise!! I will continue to go back whenever I need their services. Keep up the good work!
I was referred to this place and I was glad I tried it out. Winston was great. My Galaxy S10 had to be brought back 3 times but Winston did a good job at taking care if the issue and that too at a great price. We got 2 screens replaces at a fair price. Will refer them to others.
Will and his team are the best repair technicians Ive ever been to, bar none. Not only did he fix my phone within 15 minutes, he was able to, in a matter of days fix my family members ps4. If youre deciding where to go and you want to feel comfortable you have the best working on your devices, etc. WILLFIXIT is the only place to go. Highly recommended.
Took my phone and even my Nintendo switch to get fixed here when other places said the problems were not repairable. The switch had a motherboard issue that I highly recommend this place. You will get a guaranteed a top quality fix at a very fast speed and for a very reasonable price. The staff are very friendly people who can be easily contacted. Will and his brother are genuine people. I honestly would not go any where else to get your tech fixed, they will take care of you.
Winston was like a hero. I went in and he assured me right away. I was comfortable and glad as soon as I walked in. My phone was done just in the time he promised. Honest. Price was good. My daughters phone was like new just he said. Thanks brother! Sometimes first impressions are the ones you go with.😉
Brought my phone in after the screen was broken and we could on see half of the screen literally. It also had a speaker problem where someone could hear me but I couldn’t hear them, they fixed it in less than 3 hours! And the phone works like it’s brand new. Thanks so much for your services!
Very friendly and will help you out no matter what. Service is really fast and pricing is definitely appropriate. Winston was able to fix my iPhone 7 Plus. If there’s an issues, they will be literally able to fix it. Winston was able to help me out tremendously. Usually other stores will make you wait a very long time. I was able to drop my phone off and pick it up 20 minutes later. I 100% recommend you to send your devices here to get fixed!
My sons new iPad screen cracked and after reading all of the reviews I decided on Willfixit! They were professional, quick, reasonably priced, and it was overall an excellent experience. The iPad was fixed within the day (Labor Day weekend!!!) and they even replaced my cell phone screen protector on the spot. Will bring all my tech needs to them in the future and highly recommend.
They guys at Willfixit we’re incredibly professional and helpful. They fixed my phone, that even apple couldn’t accomplish. My phone incurred water damage, and apple said it was non fixable. So I took it to the guys at Willfixit and they did their magic in the officers of theirs and after a week, I got it back working, and all my memories from the military, and the trips during 2020&2019 were recovered. The price was definitely fair too, you pay for their expertise, and the thought that you know you’re going to get your phone back brand spanking new!
These guys definitely know what theyre doing they do their job very well. I was having problems with my S9 Galaxy and now it is working like brand new. What I had fixed cost under $100 as to buying a new phone for $1,000. Definitely check these guys out before doing anything. Very satisfied happy customer and I highly recommend seeing these guys William and I forgot the other gentlemans name but both of these gentlemen know exactly what theyre doing and do it very well. Keep up the great work. Five stars all day.
I’m a handy guy, I’ve repaired computers and upgraded stuff, but when it comes to phones, I’ve got absolutely no confidence in my skills. My old iPhone 7 (yes I’m still hanging on to it) was having issues charging and with battery life. I knew it would need a battery replacement and a lightning port replacement. I priced it out and was gonna order the parts and try it myself, but I’m so glad I didn’t! I’ve always passed this shop on the way to grab starbucks, so I decided to stop in. Winston was super helpful and began working on my phone right there. It’s obvious they know what they’re doing, and it took an hour. Quality work, quick service and friendly staff. It’s a no-brainer, gonna send my dad here to get his phone fixed too!
This is my 4th time this year alone Getting my phone fixed. Both Winston and Willy do an exceptional Job every time. As clumsy as I am not only are they time efficient but also provide the greatest prices.10/10 recommend everyone coming here to fix any type of electronic device or even just basic help using your phone.
The crew over at WILLFIXIT was absolutely awesome. I called Winston and he gave me options on the phone as to replacing the cracked screen on my iPhone 11. I came to see him on my lunch break from work, dropped the phone off, and it was ready on my way back to work. The phone is like new again. They work fast and their prices are great. A fantastic overall experience. Highly recommend!
I had a great experience with Winston! He was super professional and SO helpful at reviving my water damaged phone. Honestly I thought it was a lost cause after the phone wouldn’t turn on. But then it miraculously turned on when I plugged it in after about 2 weeks from the water damage date however It was stuck in the Apple logo/ recover cycle. I literally tried everything to reset the phone and turn it on but it didn’t work. Brought it back to Winston and he was able to figure out the issue, replace the damaged part and fix it within the hour. Would recommend him and this business to anyone! Thanks again.
I had the most fantastic experience with Winston at Will Fix It! I came in with a completely water damaged MacBook, and he was able to transfer the entire hard drive onto a new computer for me. Additionally, I was able to trade in an old laptop for his services! The whole process was smooth, friendly, and super helpful. I would definitely recommend Will Fix It to anyone who thinks that their product is beyond repair!
Will and Winston are exceptional at what they do! If you ever need help, these two are always available and go above and beyond for their customers. I’ve damaged my phone more times than I would like to count over the years, and they never fail to fix it back to new. Don’t hesitate to bring your devices to them, as they do quality work with quality material, for reasonable prices. Thank you guys as always!
I problem with S20 Camera protection glass and cloudy pics. They acquired the part. And then have me come down. The repairs took only and hour and my My camera is working properly. The price was very reasonable, considering that the Samsung store in Roosevelt Fields want $100.00 . I paid 80.00I Highly Recommend WILL FIX IT FOR ALL YOUR PHONE, COMPUTER, AND TABLET REPAIR !!THANK YOUVIJAY
I have been coming to these professional individuals for a little over a year. Their quality of work and customer service is impeccable. They always found a way to fix my electronics even if they were deemed “unfixable” by others. 100% recommend them, they even offer great prices for devices that they have in stock. I bought two mac books from them a year ago and they are in perfect condition. I live in south new jersey and will always travel to them for any electronic assistance. Thank you !
So after my 2 year old threw my iPad Pro across the room and shattered the screen I was in need of a repair. I found a great local shop located in Franklin Square. Upon entering the shop on Saturday I was met by a gentleman named Winston very friendly and welcoming showed him my screen gave me a great price and excellent service. Received a call Monday saying my iPad was ready looks and works perfect highly recommended this place...thanks again Winston I’m sure I’ll be back and refer you to my friends.
Professionalism at its finest! Winston was so friendly on the phone and even nicer in person. After dropping off my desktop computer at WILLFIXIT in the evening, I heard back from him early the following day with a diagnosis, as promised.He determined that the problem was not with my computer, but the monitor, which saved me a lot of money.My system has been working flawlessly and he even reached out to me a few days later to make sure everything was running smoothly.So impressed with the customer service. I am currently looking for problems (which may or may not exist) with all of my devices so I can give Winston more business. I highly recommend Winston and will be returning to WILLFIXIT for all my technological needs.
My iphone was badly cracked and my boyfriend recommended this place because he had a great experience with them. I would highly recommend them too! They were friendly, quick, efficient. I’m not from the area so Winston was gracious to rush my request so I didn’t have to wait long. The volume on the phone was also low I could barely hear anyone (it was due to the cracks) he made sure I left with everything working. I’ll be back if I ever have an issue.
I had a realllly busted iPhone 8S (like all the phone’s insides coming on the outside kinda of busted) that I needed to fix quickly to trade in. They were able to do it in a few days, even when they needed to order the parts (frame). Cost effective, great communication, and wonderful work. 10/10 recommend!
I took my iPhone X there to fix the front and the back. They did an Amazing job fixing my phone. I’m using it at the moment and it’s as new like before. They do such an Great job!! Definitely will keep going to them for any electronics repairment. Highly recommend going to them for any repair!!
I had two older iPhones: one with a cracked screen and the other one with back cover damaged. I wanted to get them fixed for a fair price so that I could trade them in for two new ones. I was told that William could get them quickly fixed and indeed, he repaired both of them in a matter of hours and for a very good price.I would recommend Williams service to anyone!
Had such a great, quick experience with getting my phone fixed! I went on their website to get a quote and got a text within 5 minutes. Both are very honest with communication when it comes to pricing & what to expect when they work on your phone. Came in the next day, Winston knew exactly what my issue was. Super friendly & fixed it quicker than the expected time he gave me. Would definitely come back & recommend you anyone who needs repair!
Breaking an electronic device is trash, however Winston and the crew over at WillFixIt made the experience not so bad. They have taken care of me two times and both times have been great experiences. I highly recommend these dudes, super professional, super friendly, and super quick! I’m happy someone recommended them to me and I recommend them to you!! 🐐🐐🐐
HIGHLY RECOMMEND!! Will & Winston are both efficient and go above and beyond to help their customers. They are very skilled and provide excellent service at reasonable prices. I tend to break my phone every other month and they are always ready to fix it. I’ll be back soon!
I highly recommend WILLFIXIT!! Winston is professional, fast, friendly and knowledgeable. The staff are so accommodating. I received same day service and the iPad is like new! I am so pleased. WILLFIXIT is definitely my new go-to place for device repair and technology issues.
Will is amazing. My track pad wasn’t working on my MacBook (so I couldn’t navigate the computer at all and all my notes for school were saved on it) and I needed it for online school. I brought it in, he figured out the problem fixed it for an affordable price and had it back to me within the day. Not to mention I’ve been there numerous times for other things like my broken phone screen. They’re all trustworthy and great to worth with! Thankful this place is in town!
Had a really great experience working with WILLFIXIT. I’ve broken several electronics over the years and they never fail to fix the problem. I recently cracked my iPhone 8 Plus screen. They not only responded quickly, but were able to fix my phone in less than 20 minutes! Personable and knowledgeable. Highly recommend these guys for all your repair needs!
I HIGHLY recommend this business. I have used them for all my Device Repairs. My dad recently had a problem with his iPhone and his email account. My brother and I tried everything. So my Dad goes to see Wilson (Owner) and within 10 minutes it was fixed. He didnt even want to be paid. These guys are great. They are smart and trustworthy. I have no affiliation with this business and I hardly write reviews, but the way he treated my father is top notch. He could have easily gave him some techy explanations and charged him whatever, but he didnt. Good to know we have a smart and and trustworthy business with a lot of integrity in the neighborhood. Again, HIGHLY recommended, you will not be disappointed.
Ive been needing a battery in my iPhone for months now and couldnt be more happy with the service here. Very attentive and super fast. Quoted me a price via text message and told me 30-45 minutes to complete and when I went in I was in and out in less than 15 minutes! So much better than any experience Ive had with their big box competition. Id recommend Winston and William to anyone needing phone or technical support.
I dropped my old Mac book leaving it with a black uncracked screen but computer showing power. Winston was able to quickly diagnose the issue and gave me two options of how to proceed. In less than a week he was able to fully restore my computer while making it run faster than before it was broke. Great job and reasonable price!
Had an issue with my sons phone. I called WILLFIXIT up and they told me to come right in. They opened up the phone, tested the battery and diagnostic tested showing that the critical points on the mother board was damaged and wasnt repairable.Not only did they take the time to do all that in front of me, but they had used phones in shop for sale. Was able to make my son happy again!I highly recommend WILLFIXIT for any repairs to Apple products. I give them an A++++++++++ straight across the board!!! Thank you and look forward to doing business with you again!
These guys are awesome! Had a water damaged iPhone XS that i thought was done for sure. Not turning on, showing no signs of life. Had damaged it on a trip and thought i had lost all photos and data. Of course hadn’t backed it up in some time either. They were able to work their magic and not only recover the data but get the phone fully operating again. Needless to say i was thoroughly impressed and recommend them to any and everyone.
I messaged Will on Instagram and replied to me instantly. He was super understanding, respectful, and professional from the beginning. I had discussed with him about getting my iPhone 8 Plus battery replaced, since it was down on health. He told me to come in the same day and said he could get it done in about an hour. I walked into there store front and I was greeted by both Will and Winston. Winston took the phone to diagnose the phone and they both were listening to my concern about the iPhone. They said they would have it taken care of quickly. Mind you a snow storm was about it roll in any moment, but they took less than an hour. I’m pleased with the results and the phone works like brand new. These guys are the real MVP. I would highly recommend them to anyone looking for phone repairs or etc. Shout out to both Will and Winston. Thanks guys!
AMAZING!!! They were courteous professional, knowledgeable & FAST….my iPhone 11 ProMax screen was shattered, I dropped it with Winston & before I was even done running errands he called me to let me know it was ready. When in need of screen repair Willfixit 11010 is the place to go for your repairs.
I have gone to this Will Fix It multiple times with phone issues. They always do the right thing and this is the only place I trust now when it comes to repairing my phone. I have never been overcharged or taken advantage of here and the guys are super nice! Excellent service!
Winston was a huge help. Replaced my iPhone 8 Plus battery extremely fast! Very respectful young man. The owner of Michael of We Fix It and the next door At&t store has a wide range of varieties and great reasonable prices, along with the repairs themselves. Definitely would recommend and utilize again. Thanks!
This place is fantastic. My Mac battery wasn’t working, I took it to a couple of places and they couldn’t figure it out. I came here and they fixed it in one day and the price was unbeatable. They saved me 900 dollars. The staff was incredibly nice and caring. You cant go wrong going here.
Came in with an oled screen issue and a dying battery on my iPhone XS Max. William and Winston took care of the matter with a really quick turnaround and very fair pricing. Extremely happy with their service and professionalism.Willfixit is the one stop shop for your iPhone and electronics repairs!
Will and his brother gave me great service. I cracked my iphone 11 screen so bad, that face ID and face time wasnt even working. Brought my phone to them and they fixed it in just a few minutes. They first took some time to inspect the damage and then replaced perfectly. The new screen is even brighter and face Id and face time works like a charm.They even installed a privacy screen protector after so the screen doesnt break again. If you ever get into an accident with your electronic devices and want them fixed fast in person and for a great price, bring your devices to them!
A group of highly trained professionals. The two men working were very helpful and insightful about the iPad that I accidentally dropped. They were able to fix the screen, and it works better than it had in the past! They truly stand behind their work and told me I can bring the product back if there are any issues. Quality work! The price is right and the professionalism is outstanding! Thank you!
My iPhone was out of service for a while due to a hardware issue. Instead of going to apple and paying $600 Winston was able to fix my phone for a lot cheaper and also fixed cracked my screen for a great price! Hes knowledgeable, and works really well through tough issues, would definitely recommend!
The customer service is excellent at this store. Winston is awesome and very helpful. My charging port was damaged on my phone and I was looking for a store in my neighborhood to fix it. Winston ordered a replacement for me and fixed my phone within an hour once it arrived. It was only my first time here but I highly recommend this store if you need assistance with any phone related issues.
My phone wouldn’t turn on after getting off of a call. So I thought I would need a new phone and went into The AT&T store who were super great and referred me to Winston next door. Winston was professional, honest, reliable and he even took the time to explain the issue. He went above and beyond. Looking for a place that’s reliable and that they won’t take advantage, Willfixit is definitely that place. Thank you Winston for the knowledge you gave me and for fixing my phone.
My husband and I went there to get our phones unlock, and it was a breeze. I needed help with my dash cam and the gentleman Winston is awesome!! His knowledge about technical stuff is off the chain. The guys there are very pleasant and friendly. I would recommend anyone to go there, they will help you. Im not advance in any computer/ camera stuff, and winston showed me how to operate my cam. Good work guys👍🏿
I had a Samsung phone that I thought was completely gone. Thought it was damaged beyond repair but WILLFIXIT worked their magic and saved all my precious pictures and memories. These guys offer top notch service, very friendly and quick. I would recommend to everyone for all your electronic repair needs these guys do everything!
William was amazing I had a horribly cracked iPhone X with ink blotches and he fixed it right in front of me in like less than an hour we always have amazing conversations he’s super friendly and knowledgeable in everything he does! I trust William more than any “Apple genius” I had a bad experience with Apple. Never going there again. I also purchased a iPad from William I wasn’t satisfied with the first one and he went out of his way to make sure I got a iPad I was happy with it ! I definitely recommend William, he goes above and beyond his customers,5 stars, 10/10 to his company and the services they offer. Again highly recommend.
These guys are absolutely wonderful and delightful to deal with. I called them desperately 2 days prior to me leaving for school. Although they originally told me getting the proper screen would take a few days they made arrangements to get a screen the very next day and have my laptop screen fixed right on time for my departure. I truly appreciate him telling me the fix was very possible but a fault created from the damage has made my device vulnerable so to be careful. THEY ARE AWESOME. Honestly if you want great service, affordable pricing, and quality work done go to these guys. I guarantee you won’t be disappointed.
Cant say enough about the service and time spent helping me retrieve my lost contacts, texts, and my pictures. Winston took the time to fix my phone and explained the process. He kept me updated and did everything he said he would. Definitely recommend them 100,%Thanks !!!
So grateful to have found WILL FIX IT so close to home in Franklin Square! Winston was very professional and kind - he repaired my son’s shattered iPhone for such a reasonable price and in a fraction of the time I expected. I have gone to the mall for this service and always feel taken advantage of and uneasy. I highly recommend WILL FIX IT instead and will be going here from now on!
After being told my ipad couldnt be fixed. I was driving down Franklin Ave. and saw this store. I called and told them my issue. I was told yes, sure we can fix that for you. I brought my ipad in. Winston and his brother are the most respectful kindest people I have ever met. He assured me that he can fix my ipad. I wont like when I walked in there I just wanted the ipad fixed. There was a discoloring in the screen. I also had a smal crack in my screen in the corner that didnt really bother me. Winston asked if I wanted the screen fixed as well. I have to tell you, they were so kind and knowledgeable that I told him to fix the screen as well. This is definitely the place to go for your electronic needs. They are amazing!!!!
My go-to repair place even after i moved 45 minutes away!! winston has fixed multiple phones ipads and even mac books for me! super great with prices and time efficiency. he even educates me on ways to prevent tech issues. i only recommend him to anyone who needs repairs for anything tech :)
I took my laptop to be repaired, I was told between 10 and 14 days because the part was being imported and sure enough I got a call 11 days after saying that my laptop was ready. Great prices and great service. I will definitely recommend them to all my friends and family.
Will and Winston are the ones you want to go to for repairs on your phone/tablets/computer/monitors. I even brought Will a speaker that wasn’t charging and he was able to bring it back to life. Wonderful customer service and very quick with repairs. I always recommend all my friends and family to WillFixIt
Winston provided excellent service and knew exactly what he was doing. I needed a new charger port for my iPhone XR and he even threw in a brand new screen as well! It also definitely beats Apple prices for repairs. I will definitely recommend getting iPhone repairs here!
William at We’ll Fix it, Franklin Square was truly amazing. He was knowledgeable and professional. I came in thinking I was going to have to replace a very expensive phone and that all hope was lost. He took one look, diagnosed the problem, and fixed it in under 45 minutes. He even put the glass protector and new case on for us free of charge. While we waited, I observed him and Winston The other technician interact with customers, and there was not one problem they could not fix. We live 45 minutes away, but will only use this establishment for any and all phone repairs. The price was great too!
Hooked up with Winston from Willfixit via my buddy at ATT. First time i went my iPhoneWouldn’t boot up despite trying every youtube video I could fine and pressing every combination of “side” buttons you cd think of. Turned out it ran out of space; how i don’t know. Anyway Winston fixed it in 20’minutes for free.Because of that terrific customer experience I naturally brought my cracked iPhone screen into him today. Dropped it off, came back 45 minutes later and feels like a new iPhone. At alot of these types of stores it feels seedy and shady, You don’t feel that way here. He s looking to build a long term business so he treats his customers right. Bringing back an iPad that died on me tomorrow.
My child dropped my iPad Air on the floor and I really didn’t want to replace it. This caused the power button to jam and no longer work(iPad was still functioning fine). When I reached out to William, to see if this is repairable, he reassured me that it is. I brought the iPad in and William quickly fixed it the same day!!! I was extremely impressed with the turnaround time and professionalism!! WILLFIXIT is amazing and highly recommended!!
These guys are the best in the business! Very knowledgeable about all types of electronics repairs and the latest in mobile device, gaming and computers. Ive visited them several times for repairs and purchases. They are my first stop for all of my technology needs for work, home, kids, leisure, business...anything. Friendliest service Ive come across and extremely reasonable pricing. If you need your screens fixed, batteries replaced, devices protected, or just need to pick up a new or spare device for a great price - I definitely recommend WillFixit to anyone.
Repair completed quickly and on the date that was promised. My Samsung Galaxy S20 fell and the screen broke on the pavement. Will was recommended to me, I called him and he immediately ordered replacement part for me and gave me price and quick turnaround date to get my phone completely repaired. Everything went according to what was promised. Phone back to perfect. Highly recommend.
Repaired back glass of iPhone XS MAX. It takes 2-3 hours to do the repair mainly because the glue has to dry. The technician is trained and really knows what he is doing. I’ve seen other shops, and some technicians end up damaging other components and end up costing you more money. The prices are reasonable compared to other shops. Cost me around $120 to get this repair done while another shop asked me for $170. The phone turned out to be as good as new. Trust me your in good hands.
I would like to commend Michael Sacco and his team at Best Cellular, Franklin Ave., Franklin Square, N.Y. For over 20 years I’ve had the great fortune of having my cell phones serviced and plans monitored by Michael and his experienced staff. Will, Winston, Shannon, Jay, Usman and Eric exhibit incredible skills and Always in a timely fashion.Recently a Data Transfer from a broken phone to a new one was completed with ease. As the former P.E. teacher at Covert Ave. school, I witnessed character building in young people. The folks at Best Cellular are not only brilliant at their craft, they exemplify Integrity. I highly recommend their business!! Mr. B
Came into store was greeted by Winston super amazing energy. He was working on my phone and actually asked me if I had AppleCare and told me it would be cheaper to go to Apple then for him to fix. Thats rare because most people would take your money and not tell you where is cheaper. Highly recommend this store and there employees are. Super friendly.
My IPhone XS Max phone would not charge at all by being plugged in , I was relying solely on wireless charging. I took it to Winston and the gang at Willfixit on Franklin ave . These guys are real pros , phone was done same day in just around an hour or two and very reasonable as well . I was Very happy with the service and professionalism . I highly recommend them for all of your phone fixing needs. Thanks guys !
I have been doing business with the company for at least 4 years. William is the most customer friendly person I ever met. His service is always first class. I get better service with him than I get with the Apple store. He fixes things that the Apple store is unable or unwilling to fix.
My phone has been acting up for the longest while. I havent been able to download my media files and I tried to fix so many times. I called the Samsung and their trouble shoot couldnt fix it. I called my provider and they couldnt fix it either. I was so disappointed, I didnt really want to buy a new phone. I saw @willfixit on my building and I decided to give it a shot. It worked. This guy is the best, the absolute best. Im so happy I decided to enter his store. He saved me from Spending hundreds of dollars unnecessarily.
This place is professional, organized, and clean. The main guy (Winston) is a genuine individual who cares more about service than just making a quick buck. He diagnosed the problem with my phone, let me borrow a replacement phone, and rebooted my iPhone... all for a low price!! If you want to get your iPhone or Mac repaired, come to this place. You will not be disappointed, guaranteed.
It’s honestly the best decision I make anytime I need the services of WILLFIXIT.For me personally, It’s not just the services that the company provides, but it’s the knowledge as well. They’re so transparent and informative when it comes to the work and keep me updated through the process.They go above and beyond, and even provide advice on how to better take care of my devices.Going to WILLFIXIT hands down is the best decision you’ll make!Their service is unmatched!
William was such a lifesaver, if I could give a ten stars I would! I walked in with an issue and walked right out 5 minutes later with the issue resolved. I definitely recommend everyone give him a visit for all your phone repair needs. Speedy and professional service, my day is made 🤗
WILLFIXIT saved my bricked iPad! After other shops told me it wasnt worth it to repair, I decided to give WILLFIXIT a call since there are many positive reviews. Winston was friendly and provided prompt service. My iPad was diagnosed and repaired by replacing technical components at a very reasonable cost. I would definitely recommend them and theyll be my go to repair shop for any future needs.
My iphone screen was cracked and resembled an ink stain on the screen so I brought it to willfixit. Will was able to fix the screen & he did it quickly ! My phone looks brand new. Will and his brother really know what their doing and are so kind/helpful! I highly recommend this place !! Thank you again guys!
I went in to get my screen protector changed. What I really got was a full service! They cleaned and polished my screen! Then, they cleaned my wallet case too! The service was amazing! Highly recommend it! If you want quality work and people who know what they’re talking about, come and check them out.
Hands down the best people in the business!!!! I came there with my broken Galaxy S10+. I thought my phone will not be fixed at all until Winston came out with my fixed phone. I was shocked!!!!!! This company is very courteous professional and detail. I am hard to please and these guys went above and beyond. I felt like part of the family. Thank you Winston!
Before you purchase Photostick etc. go to Will fix it. They saved me time, energy and money. I found Will Fix It on line as it was listed in close proximity to my location. After experiencing their high quality service I would travel any distance to seek out their beyond high quality service. They were honest and extremely knowledgeable. They were able to increase storage on my iPad I was unaware was even possible and more. Thank you Will Fix It. You are beyond 5 stars.
Winston and Will are the absolute best! They were able to retrieve data from a laptop that couldn’t even be turned on. The hard drive was fried. These brothers refused to give up and were successful in their quest. By the way, the charge was minimal. If you ever need an electronic repair - Willfixit will fix it!
If I can give this place 10 stars, I would. I came in with a Mid 2010 Macbook pro and when I started explaining the problem, Will & Winston immediately knew what was wrong. They ordered the part and I had my laptop back within a few days. The price they charged me was very reasonable. They even cleaned the exterior case making the laptop look brand new! I am a happy customer willing to drive 22 miles just to get any electronic repair I need fixed. Thank you guys once again!!
Top notch experience every time. Friendly, knowledgeable, fast and affordable services for any of your electronics. Personally I had them fix a touch screen issue with my phone, and they also upgraded my old MacBook so I could use it for Zoom calls during the quarantine. Big thanks to Winston for being so patient with all my questions... will be back!!
Will and Winston are the real deal. If you’re like me, you have trust issues when purchasing technology, especially when they come on a deal (what’s the catch, right?). Here’s the catch: Will and Winston do NOT tell you what you want to hear, they tell you what you need to know as a consumer so you can make a savvy decision, and that’s why they’re trusted by clients all over New York.My family owns several cell phone stores and as much as I’d like to do business with them, I know how other stores do business, which is exactly why I go to WILLFIXIT for any technology needs. Over the course of the last 18 months, I’ve purchased 5 used phones and other products from them for friends and family and they’re all still in great condition today.If you’re honesty looking for quality phones at competitive prices, save yourself the future headaches associated with poor quality tech products and repairs. Drop by the store and get it done right the first time.
Highly recommend WILLFIXIT!!!! My computer needed a new hard drive and William was able to fix it in 2 hrs. He worked me thru any issues we had and was very patient, reliable and easy to deal with. I will definitely use William again and happily recommend him to anyone I know.
I have been there on multiple occasions to replace screens on iPhones and iPads. The repairs were completed quicker than I expected. The staff was always friendly and knowledgeable. What initially got my attention was the low prices. I’m definitely a return customer and would highly recommend them.
Will and Winston are awesome, I always go to them when I need repairs on all my phones/laptops.. I’ve known him for years, way before he set up shop.. he’s 100% legit and cost friendly.. best quality out there ! They are straight to the point and honest ... if they can’t fix it they don’t beat around the bush, very upfront people ..where there’s a will there’s a way ! #willfix1t
Good customer service, good pricing, quick and efficient work. Knowledgeable and honest people.Good all around, definitely would recommend to other friends and family.Hope I keep my phone in one piece but if I don’t then I know where to go to put it all back together!
These guys are great!! I’d recommend them to anyone looking for quality work at great prices. Devices come out like new, they really know their stuff. Super nice and work fast took my phone there 2x front and back fixed no problem and my sons iPad came back like new! Thanks again guys:)
Winston was friendly, charged me a reasonable price, and had my MacBook battery replaced within 12 hours.By contrast, the Apple Store wouldn’t help me and Microcenter quoted me several times the amount they charged me and was going to take more than a week to fix. Cannot recommend this place enough.
I heard about this place a while ago from a friend. My iPhone screen was broken and it only worked when I pressed on it, basically I was told I needed a new phone. I brought my phone here and they fixed it quickly and I DIDNT NEED A NEW PHONE. When I had a similar issue, I went and it was fixed again. Today, I went because my camera wasnt working and no YouTube tutorial or write-up worked and they fixed it in minutes. They are very reliable and extremely fair priced. I highly recommend taking your phone here before you think you need a new one or have to pay for a fancy fix. They do the job right and know their stuff!
I cannot say enough good about will fix it! THEY REALLY WILL FIX IT! First of all, they’re SOO nice and always smiling which is always refreshing and reassuring. They are always ready and willing to help you with anything. Just ready with open arms! Even if they for any reason can’t help you or don’t have the part they need, they will do everything they can to find the part or resource to make sure that you get the help you need. They are truly my lifesaver and it makes me feel so safe knowing that I got them as my safety because now whenever anything happens to my phone I’m confident enough not to freak out anymore as I know I’ll be taken care of. Not to mention the speed of their repairs and affordability?! So happy to have found them for real. I truly am just always over the moon with my service I needed to come rant about it and scream it over the rooftops!
Winston at WILLFIXIT is a lifesaver. My phones storage was completely full and was going to have to purchase a new phone without really needing it. He backed it up for me and saved all of my important info. Within an hour my phone was like NEW. I cannot thank him enough! MUST COME HERE FOR ALL OF YOUR TECH NEEDS
Man William is awesome where he was able to fix my Motorola cell phone broken screen ,also he was helpful in fixing my USB which I broke and I had all my information store on that USB. I recommend him. If something is broken or you need some type of electronic fix go to William before you throw it out. Awesome dude great work. You will be satisfied with his work. I went to his Manhattan location on Wall Street.
Total reviews rating 5
199 Reviews for WILLFIXIT - iPhone Repair iPad Repair Samsung Repair Computer PC Repair 2023:
Review №1
2022-07-08This was my first time visiting this store and it definitely wont be last! Will is very professional, courteous reasonable and super nice! He fixed my iPhone 12 Max back glass in 2 hours!!! Great store to have minutes from my home too!
Review №2
2022-02-01Been going to Will & Winston since they started years ago. They can do anything, with a quick response and reasonable prices. Yesterday I needed to replace my Macbook pro 2015 battery and speakers. Got my laptop back the next day. I recommend Will & Winston to all my friends and family for any technological services. Great service!
Review №3
2022-01-13I wish i had photos to share but i had an older iPhone 7 plus. With a shattered screen and the battery was completely toast. I wasnt in a rush for the phone but will fix it had my phone ready next day. Super super happy with the results. No issues loved the professionalism and amazing quality. He has my business for anything i need. Keep up the amazing work.
Review №4
2022-03-04Will and Winston are awesome! I was in a time crunch to fix my wife’s phone and they got on it right away. They are responsive, fair, affordable, and fast! Good luck not falling in love with them
Review №5
2021-09-10Thank goodness for this shop, Will is a life saver! Of course in the middle of my onboarding for a new job, my MacBook Pro screen cracks from a freak accident (the patio umbrella flew off in the wind and smashed my screen). Since the laptop was 2 years old it wasn’t not covered under Apple’s limited warranty but I didn’t care how much it cost, I needed it fixed ASAP. I contacted Apple Support and the earliest they could fit me in anywhere was a week from now. I begged and explained how important it was for me to get this laptop fixed as soon as possible but they told me there was nothing they could do, besides buy a new laptop. The screen replacement was about $1k anyway, the new laptop was about $2k. I told my sister and she told me to reach out to Will. Within an hour he told me ordered the parts, gave me an estimate on price and told me he could have it ready by tomorrow. I was shocked, relieved and even slightly skeptical, but he did it! He was able to replace the parts that needed to be fixed, within a day, all for such a great price! He even delivered my laptop to my home after he was done. I cannot thank him enough for saving me from this crisis. I’ll never have to use Apple Support again now that I’ve found WILLFIXIT!
Review №6
2022-03-15Amazing amazing amazing. Have been going to them for everything for years now and it’s always impeccable work and from trustworthy people. Screen changes, computer parts, batteries, everything is done perfectly and in the rare case that there was a faulty part or something, they’ll change it quickly and without question. Recently was told by 2 other places that what I needed “couldn’t” be done, Will did it in 20 minutes.
Review №7
2022-05-07I was so frustrated with my phone due to the multiple cracks in the screen. I was going to just get a new phone until I went to WILLFIXIT!Will had my screen in stock and had it fixed in less than an hour! My phone has been restored to brand new condition!!Great price and great service! I highly recommend this store if youre in need of this service!!Jim
Review №8
2022-05-20I accidentally cracked my IPad screen. I didn’t want to deal with a busy apple store to repair it. I started researching locally and came across WillFixIt. I was impressed with their reviews, so I decided to give them a try. From initial contact they were friendly and helpful. They ordered the screen for me and let me know when it came in a few days later. They were flexible around my busy schedule. I dropped it off in the morning and it was ready for pick up at the end of the day. The price remained the same from the initial quote. They also were able to fix a charging port on my iPhone while I waited. It’s good to know there is a place locally I can use if I need any repairs. Highly recommend their services.
Review №9
2022-05-07I had an excellent experience yesterday. My phone was water damaged and it had a cracked screen. I thought there was no hope for my phone. I found this place and they got the job done. Workers were super nice and helpful. It was fast service and good quality work. If you want your money’s worth I would suggest this place and no other. 10/10 don’t hesitate
Review №10
2022-04-12We brought our daughters phone to be fixed. Winston was so helpful. He even stayed late in the store to deliver the phone back that day as he had promised. It looks good as new! Highly recommend!