Window Depot Usa Of Lower NY in Hempstead
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Hempstead, Nassau County, New York, US
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Window Depot is the ONLY place you should call for GREAT SERVICE & AMAZING prices on windows & roofing. They are GAF Elite which means I get an even better roof warranty- who knew those things were even a thing.I am so happy I went with them vs the other company I sat with- who were trying to push me into buying and making me feel uncomfortable. Again CALL WINDOW DEPOT for your windows and your roofing needs.
My wife wanted to replace our living room window with a bay window. We searched for a reputable window installer in our area and sought out Window Depot of South Hempstead due to the positive reviews that we read about them. Joe Dortona assisted us in choosing a window that would be suitable for our needs. After we made our choice, he patiently answered the numerous questions that we asked.One incident that impressed us was when we asked Joe about a specific window, he informed us that he could provide us with the window in question, but it could be purchased at a cheaper price with another company, which he named.Carl DiPresso set up a convenient time to come and take the necessary measurements and he too answered more of our queries. When the installers came, they were extremely courteous and professional. They did a wonderful job and were neat and exhibited a great deal of consideration for our property as they worked.My wife and I are extremely pleased with the installation. If we should decide on any other projects such as this, we know exactly where to go.
Purchased 16 windows from Window Depot in 2016. After a couple years, we started noticing a moldy looking substance on the bottom ledge of every window. It looks disgusting and I’m annoyed ever time I look at these windows. I contacted window depot and was told dirt got in through the seems and they could have someone came and remove the outer plastic cap on every window, clean them and caulk them so it doesn’t happen again. My issue with that is, I should have to have them caulked. Clearly there is a manufacturer defect if this happens to begin with and when someone came out to look at the windows, and removed one the the outer caps, they chipped it trying to take the cap off.... and having all my NEW window caps chipped is not the look I’m going for. To top it off... I was told the life time warranty we had (and the reason we used WD) is now void because the manufacturer went out of business.... even though our contact does not state the warranty is with the manufacturer. So for anyone that purchase windows pre Covid you warranty is gone.
Window Depot replaced our roof. It was a wonderful experience. Joe D supervised an amazing crew. They started and finished when promised Our neighbors couldnt believe how much effort was expended covering nearby cars and cleaning up spotlessly at the end of every work day. Highly recommended
Ladies and Gentlemen I gave Window Depot a bad review several days ago, at the time I was very upset with the manner I was being treated, but I received a call from the owner Rob and he came to my home personally and remeasured the shutters and promised that he would personally take care of the 6 shutters that were to short. Wow who does that I thank you Rob for coming out, and I recommend Window Depot to all, just have some patience, my house looks great and I thank Rob and his staff for helping me.
We have been so happy with Window Depot and Joe . They did siding, doors and Windows at my mother in laws house . It came out so perfect !! The guys that worked on it made sure to clean up every night and made sure to attend to each detail. They then did our house siding and we couldnt be more happy with the results and service . The price is better then anyones !! Thats the cherry on the cake .. not only is the work highest quality but at the best price.Joe in the office is always here for us when we need anything done in a pinch. He makes us feel he cares for us and the project at hand.We highly suggest using this company !We will use them again to do our kitchen.
Window Depot just replaced all the windows and siding in my house.The job was completed on schedule without incident. Joe D my represenitive was with me every step of the way from start to finish.They were on time, neat, courteous, and most important experienced.they did a flawless job. Its the best renovation i ever did on my house!I am retaining hot and cold and the savings has just begun. When job was completed, Joe D came here to inspect the job and make sure i was happy.I recommend Window Depot to anyone especially close family members with no hesitation.
We had all of our windows (18) and a sliding patio door replaced by Window Depot. We had a great experience from start to finish. Everyone that we worked with on the sales team was very knowledgeable and professional. During the initial quote, they even brought a full-scale window to demonstrate the features and quality. We would also like to share our amazing experience with the installers. George was personable, knowledgeable, and made sure everything was absolutely perfect with the installation. Replacing all of the windows and door took them only 2 days and everything was ready just in time for Memorial Day! It did take 4 weeks for the windows to come in, but it was worth the wait. Weve already noticed a decrease in our electric bill from last year. We received quotes from 3 different companies and definitely recommend Window Depot over the other companies in the area.
We had Window Depot remove all the old cedar shake and remove the roof on our house. My wife and I were very happy with their service from starting out trying to choose colors for the new siding and roof to the finished project. We sat down with Joe and Rob in our kitchen and worked out a great price and schedule. The workers arrived on time , did a great job, cleaned up nicely. We couldnt be happier with the way our house looks now.
Absolutely the worst. Unprofessional on every level. We have a large bay window which was installed without the proper structural supports and it started sagging almost immediately. They are clueless as to how to fix the problem. Frankly I’m surprised they haven’t been sued out of business for their dangerous work.
I had over 20 windows and 3 doors replace a year and a half ago by Window Depot and I believe it was the best decision I made for my home. I went with triple pane windows and fiberglass doors and I see a difference in my utility bills and comfort of my home.My salesman Bill was extremely helpful and answered the MANY questions I had throughout the process.The installers were fantastic, especially Craig, T, and George. They left my home neat and clean and also patiently answered every question I had for them.Ive had to call Window Depot for service a few times and am happy to say that they came out and made the adjustments to my satisfaction and to its completion. The customer service I received from Shelly, Rob, and Joe was great. Shelly was especially joyful and helpful.I have already recommended this company to several friends and co-workers, and will continue to do so.
I needed to replace just one standard double hung window and many of the other places I asked for a quote from were either too expensive or wouldn’t take the job for just one window. Fortunately, I happened to come across Window Depot and went to visit their showroom first and got a really good quote for what appeared to be a good quality window. owner Rob and general manager Joe were very helpful in explaining the features of the window and the installation process. Decided to move forward and met with Bill shortly after to get a measurement and go sign all the paperwork. Was told that the lead time would be about 3 weeks. Got a call the next morning from Joe and much to my surprise told me that they happened to have a window in stock for my size and asked me if I was available that day to get it installed! Moreover, the owner Rob was the one who came by to help with the installation. Rob and his crew were quick and efficient. Window and installation looked great. Very pleased with the price and overall value. Definitely would recommend and will be getting more windows replaced with Window Depot!
Today we had 2 picture windows installed purchased at Window Depot NY. Everyone we worked with at Window Depot was very helpful, especially Joe and Jan and the prices were fair. The installation went smoothly and we were most appreciative that the installers were so respectful of our home, leaving it as spotless as the found it! We highly recommend this company and the installers Nick and his dad! Great job guys!
We recently hired Window Depot to build and install a custom door. We had never heard of Window Depot before and was a little leery to use since no personal recommendations. Bill came to our house for the appointment and was so nice, honest, helpful and not pushy at all. We had priced out the job with others and decided to give Window Depot a shot, because they were right with the price and honestly I couldnt stand some of the other sales people we came across. Joe was great and the glass guy that came to measure great and very friendly. Once the door came in, they installed right away, we absolutely love it, the guys that came to install were super nice and clean. We are so happy with Window Depot and will continue to use on other projects.
I hired Window Depot to install 12 replacement windows. After shopping around, I choose them, they were reasonably priced and had a good rated product. The crew, 2 men, were professionals and all that was promised was done. Removal , Recapping, caulking, cleanup and being careful inside my home.Based on my experience, I highly recommend them .
I just had 5 windows installed in my home. The 2 guys that did the work George and Derick were not only professional but extremely polite. They took out my old windows and carted them away. My new windows look beautiful. They completely cleaned up the debris. When they left you would have not even known they were here. I highly recommend this company. I will surely use them again for some more window replacement and my front door. Great Company. Plus the price was great.
Long overdue review.In the Fall of 2016 I called Widow Depot and talked with Joe, who within 5 minutes of talking had me sold on our new windows without even seeing them yet. Dealing with salespeople is almost never fun, however, in this case Joe was upfront with every aspect of the windows they were going to install. A few days later Jon came to our house to write up the contract and measure our windows to be replaced. Jon even said if we had any questions to call him on his personal cellphone. The windows came in early and all twelve were installed in one day. The two men that came were meticulous when they cleaned up before leaving that day. The other day I received a call from the owner of Window Depot, Robert who was also awesome asking how we like our windows and if we ever needed any other work done to please call. That is a no brainer when it comes to the phinominal work these guys do. Almost forgot to mention, the price we paid for three pane glass was lower than what everybody wanted for double paned windows. My son just had his windows replaced a few weeks ago and he is also very happy with the work, craftsmanship and price he paid. Thank you Joe, Jon and the owner Robert, of Window Depot.
I cant speak highly enough about my experience with Window Depot. Starting with Wayne from Sales, who spent countless hours sitting with me and going through every detail of the work to be done, the costs, suggestions for purchases, etc. His professionalism and knowledge are second to none. The folks in the office (Rob, Craig, etc.) are all a pleasure to work with. They are responsive, courteous and very professional. The team that did the actual work on my house (roof, siding, windows and doors) were neat, on time every day and with the project in general, and efficient. I would highly recommend Window Depot!
Window Depot provided exceptional experience. The work was completed in a fast and efficient manner. The windows are absolutely exquisite! Thanks Window Depot for being true to your word, on providing wonderful products, that arent over priced, with remarkable installation and customer service!
Joe Dortona was extremely helpful throughout the whole process starting with the initial consultation providing advice and explaining everything that was going to be done. The entire staff was professional and courteous. All the materials used were of high quality, the employees hard working, and the finished project was beautifully done and guaranteed. I would highly recommend Window Depot to friends and neighbors.
These guys are great. Their pricing is very fair and the quality of windows is excellent. I had changed 13 of my windows with their triple pane vinyl windows which had the highest energy rating. The installer came on time on the set day, installed all the windows in a very timely manner, and everything looked clean and flawless. I am planning on changing the rest of the windows with them on a different floor.
We had Windows,Siding and Roofing installed at our home and it was wonderful experience. We had procrastinated for years because we were afraid of the process. Bill &his crew were very friendly, professional and accommodating. We were so happy with the installation provided by Window Depot.We will definitely recommend Window Depot to all our friends and family......
After 3 estimates, I chose Window Depot Usa because I was so impressed with their professionalism and the high quality of their product! We bought the triple pane windows~they are beautiful! The owner followed up with a phone call, and Robert came back out to the house to check the work! I would highly recommend this company!
Not so great here. Purchased windows in late 2017 with gold package lifetime warranty. Just heard the window manufacturer went out of business, so the window warranty is no more. I see condensation inside one of the window pane. No one want to be in this kind of situation.
The technicians arrived to install the window as scheduled. They were courteous and reassuring. They performed in a skilful and quiet manner. The quality of their work was very good, and they cleaned up afterward without leaving a mess. The window installed to our expectation, and the quality of the material used for the window was perfect. I am very glad I picked this company. Highly recommended!
Robert came to the house measured for 10 windows in our front room. In less then 2 weeks time he had the windows built and installed. Removed and re-installed all mounding very clean and professional made all repairs prior to leaving. Crew was respectful clean and prompt. I already have them starting another project next week !! Highly Recommended
I had my house done by window depot they were amazing the crew was clean smart the work was done at a very high quality. After 10 company gave me prices no one could touch the prices of window depot they beet everyone by thousands. I also had some trouble getting financing but not them. The truly best part of this is the GM his name is Joe. He came to my house 4 times to check on the job. I was so grateful for all of the help he blew me away. Joe is a rock star and no one can compare with him.Please ask Joe to give you my phone number if you want me to give you a verbal approval my self that is the least I can do for this amazing company.
Contracted to have a large picture window replaced. When work was started and old window was removed installers noticed rotted wood beams from Sandy. Bob the owner was called and quickly came to my home evaluated the damage and instructed the installers to go to Home Depot where they purchased what was needed to properly install the window . Bob stayed and supervised the renovation and installation at a very reasonable cost. Window and wall look great all within a few hours.
Employees lack professionalism. I was walking one of my children to school when one of their employees was yelling obscene and inappropriate comments to someone across the street, while the other employees were standing around laughing at the unfortunate situation .There happens to be an elementary school across the street. Its a shame that children had to witness such vulgarity from someone with ties to a neighborhood business. They need to be aware of their surroundings and conduct themselves with professionalism. They lost any of my future business.
I am a salesman of over 20 years and Ive never come across a salesman as pushy as my salesman Bill. He was trying to close me from the moment I said hi on the phone. He almost didnt come to my house for an estimate unless I gave him a guarantee i was buying something.The only reason why I purchased a window is because of the price.The install team was great. So far I had the window for approx 6 mon and the product has been good. So far no complaints.I would Maybe buy from them again but deffenatly not from my salesman Bill.
I normally don’t leave bad reviews, but this company deserves one. The quality and craftsmanship of the window was mediocre (As to be expected by the low price.)The issue that upset me the most, and the reason why I’m leaving this review, was the mess the installer left behind. There was white caulk smeared all over my vinyl siding and up and down my brand new pavers. When I called Joe, the owner, he said he would send someone to clean the mess. That was 3 weeks ago and still nobody came.
The window work they did was good enough, and quick, but we specifically asked about whether they would need to take our deck down to do our siding and the sales person said they would not need to. The people doing the work needed to though, and they said they would build us a new deck, but they have been unreachable. So now we are stuck without a deck, without the use of our back door, and needing to find someone new to build us a deck. Its been very frustrating.There were also other things, that I would have ignored, had the deck issue not happened: the sales person didnt tell us that they would have to remove one side of our fence to put the siding on, the sales person said they should be able to fix one of our original windows but they couldnt, they left an outdoor outlet exposed to the elements (it originally had a cover), and they used caulk where trim should have been used on the inside wall of the front door.
I had two double hung windows that needed to be replaced. Joe came and took the time to measure and see what I needed. The workers were neat and fast. That fact that it was a small job Joe made sure that the job was done right. I really appreciated his professionalism. Will use again on the next job.
Window Depot did the roof on Good Shepherd Lutheran Church, as well as on two houses owned by the church. They also did windows at one of the houses. The work was done in a timely manner, the workers were polite, and the work was done well. They addressed any of our concerns immediately. Would definitely recommend them.
This is the best place to get your windows done from. I searched high and low for a good price and Window Depot beat them all. They made me feel comfortable from beginning to end. I highly recommend getting your windows from here if you want a good price for good windows.
I had my windows and siding and doors replaced by Window Depot USA of Lower New York. I received the most professional experience Ive ever had. From the Salsmans punctuality to the Installers detail to perfection, it was quite a pleasure dealing with everyone involved.WONDERFUL COMPANY!
Outstanding workmanship !!!!!!! These guys installed my new doors and the job came out amazing !!!!! I appreciated how Joe communicated with me through the whole process and his crew are top notch professionals!!!!!!! Thank you window Depot the next project in my home is definitely going to you guys!!!!!
Have the roof done( ripped to the bare wood and installed new roof plus new plywood)in August, 2018. They charged extra for garbage disposal even it stated clearly on the contract that price includes all debris removal. It leaked the next day when it rained. Called the roofer Eric and they said they forgot to seal the hatch. They did come back the next day sealed the the hatch. Unfortunately damages were done since the water coming for more than 10 hours. Couple days later found out there is a puddle of water sitting at the end of the roof about 15 feet by 2 feet and 2 inches deep. Also there is a spacer behind the gutter dangling and hitting the gutter. Called the company and was told will fix them as soon as the weather get better. 2 months passed by have been told multiple times in September, and October the roofer Eric is doing other big jobs and we are next. Couple days ago was told they would try to fix it today 11/02/2018 at 8:00AM. As expected No Show.
This place definitely stands behind there name and brand.when I first ordered my window they said it would take about a week to order and they were right on point.It was a special order and when they installed it I was very satisfied and the guys were very pleasant!I wanna thank Joe for keeping me up to date day by day!You guys are the best and I would recommend anyone to you guys!Thanks........from Mr.McCants
WE NEEDED TWO WINDOWS REPLACED. THESE PEOPLE WERE TERRIFIC.FROM BILL THE SALES CONSULTANT TO GEORGE THE INSTALLER AND KESTON HIS ASSISTANT TO THE OFFICE STAFF EVERYBODY WAS EXTREMELY PLEASANT AND PROFESSIONAL. THEY ARRIVED ON TIME, INSTALLED QUALITY WNDOWS AND DID A BEAUTIFUL CLEANUP JOB. NOT ONLY WILL WE USE THEM AGAIN WE RECOMMEND THEM TO ANYBODY WHO NEEDS WINDOW WORK DONE.
Total reviews rating 4.6
123 Reviews for Window Depot Usa Of Lower NY 2023:
Review №1
2022-01-26I had a really great experience working with Joe and his team. We did a new roof, new gutters, several new windows and new siding throughout the entire house. The guys did a great job with the installation and were always on time. They even cleaned up all of the garbage at the end of the job. I would highly recommend Joe and his team at Window Depot for any related job.
Review №2
2022-02-07I had been in the market for a new roof and windows for about a year- Someone I work with suggested that I call Window Depot and WOW I was blown away from the minute my rep came out to my house- his knowledge was mind blowing. Wayne explained how the roof would be replaced and how if extra wood is needed, they would send me pictures to show me what was being replaced. Fast Forward to install date -They were able to do my roof and widows in 2 days and I am loving how it all turned out.
Review №3
2021-12-17Recently got nine windows from window depotInstalled. I am satisfied with the service that was furnished.Thanks to the Sales representative Carl for his professional expertise. Also Joseph and his assistant did an impeccable job installing the windows. Joseph was extremely skilled in his installation.Also thanks to Joe from the company who wasable to work with us in scheduling an appropriate installation date.As a result I will definitely recommend Window Depot to my friends and family.V.Campbell,Queens resident.
Review №4
2021-09-28I contracted with Window Depot to install siding on my home. What a great job; even better are the employees who came every day to do an exceptional job. They are courteous, professional, and prompt. Their work is well done, a quality product. What is amazing is that they repaired, painted, and secured the wood piece that keeps my back door step firm and secure (not included in the contract!). Great work, great men, great service. The office staff and owner are also personable and accessible. No question is too small and not once did I get any kind of negative feedback; they are patient, professional, and made me feel confident that I made the right choice choosing, Window Depot of Long Island.
Review №5
2022-05-14We got a few quotes from several door and window companies before purchasing from Window Depot Usa Of Lower NY. Professional and knowledgeable sales representative and the installation was quick. Extremely satisfied with our new patio doors. They look amazing. Thank you.
Review №6
2022-01-31Best price for windows. I shopped around a lot, and they were the best price by far! My windows are amazing. The minute they were in the house felt warmer. Smooth and fast installation too. Great team!
Review №7
2022-05-21I am very happy with Carl and his team. They did a professional job and the windows look great. The team was prompt and cleaned up the job site when finished. I will use their services again when I replace my window. Thank you for a job well done!!
Review №8
2022-05-20I highly recommend Window Depot Usa Of Lower NY for all window and door needs. From our initial meeting with Bill to the day of install after afterwards, they were professional, knowledgeable and the best priced! We are so happy with our new windows and doors and are so thankful to the company!
Review №9
2022-05-18Bill and Joe were very professional. They were on time as promised and did change all my windows in a timely and professional manner. They were very professional and they told us only the windows those needed to change not wanted to rip us off. I recommend them 100%. Thanks!!
Review №10
2022-05-09From the day Wayne came to educate and quote us to the day they were installed, it was a pleasant experience. We are very happy with our windows! The installers were very polite and did such an incredible job. Thank you!!