Windsor Park Vision Center Ltd in Oakland Gardens

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Phone: +1 929-267-3726
Site: https://www.baysidenyeyecare.com/
Opening hours
  • Monday:Closed
  • Tuesday:10AM–8PM
  • Wednesday:1–8PM
  • Thursday:1–7PM
  • Friday:10AM–5PM
  • Saturday:10AM–3PM
  • Sunday:Closed
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Total reviews rating 4.6

38 Reviews for Windsor Park Vision Center Ltd 2023:

Review №1

2022-05-02

Treated like royalty! A total gem with the best service in a local community setting. After our previous go-to closed during the pandemic, we had great referrals to Windsor Park Vision Center and the rave reviews did not disappoint! Great service, quality, value and so much patience and what amazing memories for names and tastes in glasses! This is our second year coming here and still blown away each time at how consistently nice people can be. The definition of customer service! The front desk staff and doctors are all friendly, knowledgeable and accommodating. I was fortunate to squeeze into an appointment for same day service. I always stress about deciding on frames. Paige is especially amazing in giving honest, friendly advice. Eddie adjusted my existing frames while I wait for my new glasses to arrive. I cannot say enough about what an amazing experience it was. The service is genuine and they demonstrate that they truly care. Never impatient about coming back for adjustments or to ask a question. We walked by a million times and so glad we finally went in. We plan to be loyal customers for life.

Review №2

2022-04-13

Ive been going to Windsor Park Vision Center for three years. The entire staff is always very nice and professional, and the facility is clean. Its easy to get an appointment and there has never been a long wait to be seen. The turnaround time for glasses is also reasonable.

Review №3

2022-06-07

As a new patient I have received very professional and detailed service. Dr. Chan was very through and explained the procedures. Competitive prices and the glasses were ready few days later. I would highly recommend this place.

Review №4

2020-06-20

Windsor Park is the best! The front desk staff is always SO nice and helpful. This is the only doctors office I look forward to getting reminder calls from because the girls are so friendly! I’ve been seeing Dr. Levy for many years now and he is just the best. The perfect mix of professional with good bedside manner. I will say I saw Dr. Lee once when Dr. Levy was away and her tone/attitude did not sit well with me, but that is a matter of personal opinion and not a reflection of the practice-I will stick with Dr. Levy! I also lost my insurance a few years ago but keep returning and paying out of pocket because I am just that comfortable here. Nice neighborhood practice-highly recommend!

Review №5

2022-02-11

Excellent experience. Worked with Valerie who so sweet and helpful. Cant wait till my new glasses arrive.

Review №6

2016-11-12

Going to Windsor Park Vision Center, ltd was an exciting experience for me. I was referred to this place by a friend. I made an appointment and three days later I was there getting my eyes checked. I hadnt been to an eye doctor in over 8 years. The test were simple and to the point. I have Astigmatism and although I didnt know what that meant, the doctor was there to help me understand. Their office is really welcoming with a bright and excepting attitudes. If I had any questions anything was cleared up. Someone was there to help me choose my frames and gave me feedback on how I looked. Overall the experience was exciting for me especially when my glasses arrived and I had to go pick them up. My glasses needed some readjustments, and the people had no problem doing that. They were happy to have helped me and provide me with comfort. I look forward to my next appointment.

Review №7

2019-10-10

UPDATE AS OF 10/9/19:Had to give an updated review on my favorite vision center!Started coming here in 2017 and am still so happy to have found this business. The staff and Doctors continue to be friendly as ever and very accommodating.I have gotten both frames and contact lenses here. The contacts were out of pocket but reasonably priced and the turn around to get the lenses following the exam was quick quick quick. There is a great selection of frames and Paige has helped me pick the right ones to compliment my face every time.I had to bring my 5 year old to my recent appointment and Paige kept him occupied while I met with the Doctor. She changed the TV to cartoons and I heard her engaging my child in conversation too. This made me feel so much more comfortable during my visit.Doctor Lee explained everything to me in detail and answered any questions I had regarding my eye exam. She also gave recommendations around general eye care and suggested follow ups for the next 2 years (my insurance covers exams every 2 years).I am still extremely happy and satisfied with my trusty vision center. I continue to highly recommend this location to anyone looking for quality eye care!2017:After looking through my insurance and seeing some pretty good reviews about this location, I decided to make an appointment for my husband and I. It is located on the bottom floor of a corner garden style co-op.Came in for a 4 pm appointment on a Friday afternoon. The ladies at the front desk were super friendly and made us feel like we were going there for years. Dr. Lee saw us for our eye exams; she was very thorough in explaining what/why she was running certain tests and at the end went over our results and tips on when its OK to be without glasses during the day.When it came to picking frames out, Paige and I believe the other ladys name was Gabriela were amazing. There were SO many frame choices which was great. Once we narrowed down the style we wanted, they kept the choices coming and were on point with the process. They closed at 5 PM but stayed with us to go over the prices and show us options for transitional/scratch resistant lenses. I am so impressed by the staff here; there was miscommunication about the insurance coverage but Paige cleared it up and was super professional about it.I am so happy to have found this place and most definitely recommend it to anyone in search for a great vision center!!

Review №8

2017-05-05

First time going and the staff did a great job. You wont regret going 😀Going into Windsor park vision center was the best choice my mother made. Sophia helped me out so much she allowed me to try on so many different pairs of glasses. I was able to take my time no rush at all. Once I selected it she recommended the best thing for my lenses. Also Dr. Levy was great he was very nice and friendly. Consulted me well about my eyes. I look forward to going back.

Review №9

2018-05-16

I had this on my list of participating providers from my union and definitely wanted to support a local business as opposed to the large chain of eyeglass shops in the area which have poor reviews. I interacted with two people at the front desk as well as the doctor in the back and they were all extremely friendly and professional.When I was having trouble picking out glasses they even offered me an additional one or two pairs that weren’t covered in the free section for no additional cost. I didnt end up picking those but it was a very nice gesture. Incredibly high service at this location. Would come again.

Review №10

2018-03-19

This is a fabulous place. I used to come here as a child. Over the years, I wandered to different eye care boutiques. It didn’t go well. I remembered Windsor Park and gave them a try as an adult. I am so glad I did. My insurance is really hard to deal with, but the staff here worked diligently to make sure I was getting the most out of my benefits. My eye exam was thorough. In the past, I’ve had other places give me the wrong prescription. The optometrist here took her time to make sure my prescription was accurate. I was shown great generosity with my contact lens order. Also, I brought my grandmother in for new glasses and she was treated with the utmost kindness. After having so many bad experiences elsewhere, I wish I could give Windsor Park ten stars. They are wonderful and I will be back!