Wine Story in New York
Categories
Location on the map
New York, New York County, New York, US
Payments
Site: http://winestorynyc.com/
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–10PM
- Saturday:10AM–10PM
- Sunday:12–9PM
Ive patronized Wine Story for about a year now and the staff have been nice although certainly high turnover because I see different faces all the time except this one young lady called Sydney Andrews who has sort of hung on and seems to have a sort of schizophrenic behavior. i say this because Sydney appeared to be a nice person. Seen to be warm and friendly possibly too friendly actually as she does invite clients including myself to her apartment a couple of times. I declined one of them put honored another and I guess that upset her because now she refuses to sell me any wine and has asked that I no longer patronize Wine Story. So just a warning to any prospective customer heading to Wine Story. You can be embarrassed by Sydney the way I was and not even be given a reason why she acts this way. Sydney apparently just got promoted to general manager of the wine shop so she is loving the power bestowed on her to the extent as she stated I can do whatever I want here. So beware folks and perhaps honor all her invitations to her home.
I had a very disappointing experience at the store today, the person working did not know what I was looking for and she was very uninterested in helping me, I bought some very expensive items, which were gifts and the gift wrapping was done terribly, I had to bring it home and re do it.... very disappointed, however the gentleman who worked there and who did not speak English was very helpful and responsive.
Total reviews rating 4.2
28 Reviews for Wine Story 2023:
Review №1
2022-06-26Poor delivery, have ordered from them before and today they really lost me! Over 2 hours. They delivered to my old address, when I have received delivery to my current address a number of times! Poor customer service when trying to come to a conclusion. I used to recommend them, now not so much🤷🏻♀️
Review №2
2022-02-22Their good selection of liquor and wines are overpriced (by $5-$10), and so is their bottom shelf booze. There are 4 other liquor stores within less than 4 blocks that offer better prices- would recommend them all not only on price but on customer service before this one. If you want something the other stores don’t have, they will order it for you and sell it to you cheaper than this place would. This is not a “small business” I want to thrive in the neighborhood.
Review №3
2022-07-18The shop is maintained very well & the staff are helpful & pleasant. My only issue is the unpredictability of when the store actually opens
Review №4
2021-12-31Love this place! They are open late, have decent selections of wine and comparable prices. Very friendly and helpful staff also.
Review №5
2022-04-22Best deal in Manhattan, buy six bottles of wine and they give you 15% off unbelievable buy!!!
Review №6
2021-05-29Sarjan and staff are helpful, funny and just plain nice. Its fun to go in and recently, they helped me with something very unexpected that had nothing to do with their business and it was SO NICE. These are good people and we should all only put our money towards who we want to uplift. THANK YOU!!!
Review №7
2022-03-14Great selection of wines from all over the world. Friendly service.
Review №8
2019-02-17Came to purchase 2 bottles of wine, thanks to the guy that help me choose, he was very helpful. The reason for the low review is because of the person behind the counter. He was very rude, I asked to pay with my debit card, he just responded I dont know just put your card in I clarified that I wanted to use debit not credit. He repeated that he doesnt know how the machine works and to just put the card in and see what happens. How rude and incompetent is this guy. So I just paid with cash. Never coming here again, even though I recently moved a few blocks away. Very disappointed!
Review №9
2021-02-14Great little wine shop with good variety and prices. Rita was very friendly and helpful. Would definitely recommend.
Review №10
2021-01-07Best prices for all your sprits in the E80s. I spend more here than I would like to admit. Thanks wine story!