Wingate by Wyndham Ellicottville in Ellicottville
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Ellicottville, Cattaraugus County, New York, US
The hotel and room was super clean. Excellent views of the mountain. Fire place felt great after skiing. Very friendly staff. Extremely quiet, couldnt hear any of our neighbors. Didnt have a full breakfast due to covid but still had a grab and go breakfast available. The best part is they leave the coffee and hot water station out all day so you can grab a quick cup on your way back to your room.
My husband and I spent two nights in Ellicottville, choosing this hotel based on location (half a block from the downtown business district) and positive reviews. We were not disappointed. Friendly staff at check-in, clean room, perfect location to walk to breakfast and dinner/drinks.
Beds clean, staff very nice and helpful. Beautiful well kept pool and jacuzzi. They might not have a lot of staff but they did amazing working very hard. I honestly will come back next year around the same time. I came here about 8 years ago and the service is still amazing!!
Great hot tub. Friendly staff. Walk to restaurants and close to ski slopes.
The location is great to the village. The bathroom was very small and not updated at all. The staff in the morning was very rude especially the woman handing out the bag breakfast. We did not receive a hot breakfast. The coffee and hot water were not even hot. I had to microwave my coffee. On leaving, the main desk attendant was on the phone, she pointed to a basket for me to put my room key in. Not what I expected for 200.00 a night.
It is a typical clean hotel room, nice lobby. Very nice how they make completely grab and go breakfast bags, as a solution to Covid. Although I would have like a breakfast sandwich or something with more substance than a muffin, granola bar and fruit with orange juice. The pool was open until midnight but was not very warm, the water was an off color, the bottom needed to be cleaned and the area around pool also was dirty.
Positive: You cannot beat the location of this hotel!
Very clean with a very friendly staff! Great location, short drive to the slopes and short walk to downtown.
Great place to stay. We have stayed here several times because it is on the route for business that we transact. Good staff, clean, great location. Walking distance to the main streets. Ellicotteville is a cool town.
The facility is clean and inviting. Staff was very friendly. Especially a woman named Carol! My fiancé and I were celebrating our 6 year anniversary. Our wine opener broke..she allowed us to use the hotels and gave us 2 wine glasses. We thank you for making our experience wonderful. We highly recommend you stay here!
Ideal location for this hotel in this particular town. I dont think theres a bad room in the facility. Walking distance from key restaurants.
Booked this hotel through a website that seeks pet-friendly rooms. We did this two weeks before our intended stay ($852 for 2 nights!!!). I was taking my wife, 7-year old and 3-year old skiing for the first time. We checked in Friday evening. The whole family came through the lobby, dog and all. The next morning, I took my dog out to potty with my son and came through the lobby to get a coffee for my wife. I was in the dining room when a rude voice yelled, “What room are you staying in?” I looked in the direction of the yell and realized the person at the front desk, behind a plexiglass COVID cover, was speaking to me about 30-35 yards from where we were. I walked over to the front desk area and gave her the information she was requesting and was met with another completely inappropriate question, “You do know we have a $75 pet fee, right?” I informed her that I had purchased through a pet-hotel-finder and was under the impression that was partly why I was spending $426 per night for this room that shouldn’t be more than $100. She rolled her eyes and shaking her head “no” quickly assured me that I owed another $75 per fee. I asked her why she was being rude and that I would gladly come back down and take care of anything else we owed. She said, “I’m not being rude. You don’t need to come back down, I will charge it to your room.” Great work Wingate! Millions of people are unemployed and you pick Tanya as the face of your hotel. She embarrassed me in front of my 7 year old, as well as the rest of the people in the dining and lounge area as she announced and reprimanded me for something that I was completely unaware of and clearly not hiding! It amazes me that the one place that you would expect to be treated with kindness, respect, and hospitably, instead, the first time we have been out as a family since COVID reeked havoc on this world, we get to experience this. No thank you! Love Ellicottville, hated our stay here.
Wonderful, great staff and clean rooms. Will be back
Not a fancy hotel but clean with helpful staff. Great location if you’re visiting elicottville or surrounding area
Positive: Everything was excellent Negative: Nothing
Positive: Location to shops, free breakfast, indoor pool.
Nice small town area that has many places to eat within walking distance of the hotel. The rooms are very clean and comfortable. Breakfast in the morning is good for a hotel breakfast. Ellicottville water tastes and smells like sulfur. Sometimes the rooms are hot at night. Very pleased overall.
Exceptional customer service and following rules for preventing the spread of virus. Good job on preparing a carry out breakfast and coffee station. Will definitely be staying here again when we come skiing.
Great hotel! The room was clean and spacious. Staff was friendly. Breakfast was very impressive, lots of selections and the Belgium waffles were awesome. Best part of this hotel is location. Its situated right in the middle of town so you can easily walk to all the shops and bars in the area. Will definitely stay here again the next time we go to Ellicottville.
Have stayed here a few times over the years. The rooms are clean and nice. Air conditioning unit against the wall appeared to be broken, but the wall thermostat worked. Noisy at night. Could not figure out to what I was listening. The breakfast buffet was hot but limited. Great location for walking into the town of Ellicottville. Has the potential to be 5 star but not there yet. I will return. Dr. Bob Sadowski. Waverly, PA.
Nice hotel. They have an enclosed outside area with tables and chairs. There is a stream nearby. The lobby area is nice and big.
Room and amenities in the room were OK. Nice pressure in the shower. The AC unit in our room squealed really loud. We should have reported it to management and changed rooms but we stuck it out. It should have been replaced Pool is small. Breakfast had similar offering to a HI Express but the quality was not as good.
Overall the hotel is decent. Wall paper was coming up on certain parts of walls, and the bathroom light fixtures were sometimes loose. The breakfast was okay, one of the worse hotel breakfasts Ive had (that were free). Staff seemed friendly and the fitness room and pool area seemed decent. A bit overpriced for what you get.
The hotel was very clean and the housekeeping staff was excellent. Included breakfast looked awful, 1 waffle maker out of 4 working, with a line on holiday weekend. Stuff in heated bin was stuck to bottom. Chose the hotel for included breakfast and then went elsewhere because it was disgusting and the wait for waffles was crazy. Also, they put a charge on your card for incidentals and DONT tell you. Just got off the phone with an unapologetic front desk representative. Not a great first experience.
3.5 stars is what Id go with here. Now mind you, some of the cons were due to covid-19 regulations.Pros:-Free parking.-Free internet wifi.-Staff friendlessness.-Big room.-Pool/Hot tub (Hot tub was closed).-LOCATION. Once you exit the front, you can walk through the bank parking lot, make a left, and you are directly in town on the strip.-Small microwave/fridge in room-Pet friendlyCons:-Hotel needs minor renovations.-No housekeeping done during your stay (covid-19 regulations).-Bed was ok, sunk in the middle. Wife woke up sore. Mattresses may be on their way out in some rooms.-Room bathroom had a weird mildewy smell, needs some reno.-The pool was absolutely freezing.-Pool towels/some room towels were rough/ scratchy.-The hot tub was closed (Covid-19 regulation).-The complimentary breakfast was a grab bag with a bandana or an orange/water/oj/blueberry muffin & granola bar. (I dont really consider this a con, but a hot breakfast of some type wouldve been nice. They do give you a lot in the bag though as specified - Covid-19 regulation).-Phone didnt ring the front desk when needed. You have to phone them to use the pool, but it didnt work for whatever reason.Id recommend a night stay, possibly two. Again, we went during the pandemic, and some stuff is either closed or changed. Just be aware. Your best bet is to call the hotel and inquire. We may stay again once armageddon is over with.. If were ever back in town.
Great hotel in a great little town. Clean rooms with a modern feel. Staff was so nice (shout out to Sammantha who was amazing). Great pool and breakfast area.Just a few things to keep in mind (nothing that would detract from a 5 star rating from me...just some FYIs). If you stay on the first two floors, there are no ice machines. You have to go up to 3rd or 4th floor. Elevator is sllllooooww. Made me nervous for a second...but you will get there!Staff did a great job with COVID protocols. We appreciated the great grab-and-go breakfast.
Very nice hotel! Friendly staff, great rooms and nice complementary breakfast.
The front desk attendant, Larry, was very warm and knowledgable about the Ellicottville area. The inside of the hotel was extremely clean and the room was spacious with a great outlook over the ski hill. The continental breakfast was delicious and I would be happy to stay there again for another trip.
This modern hotel is located in the charming downtown of Ellicottville, NY. The hotel has a beautiful indoor pool and patio. It serves a very adequate breakfast. There is not a bar and restaurant, but a bar and restaurant is located across the street with many others close by. Service at the hotel is great and rooms are large, clean, and nice. Lots to see and do in this wonderful and beautiful town from the amazing Holiday Valley ski area and golf course, to unique shops, an amazing brewery, to fun bars and creative restaurants.Lots to see and do in the area. Plan to stay more than one day!
Its a lil expensive, almost luxury quality. The beds were AWESOME! Different firmness pillows to choose from. They have an indoor pool with a hot tub too. The customer service I got was 5*!
Friendly staff, clean, and hot breakfast. A good place to stay.
Zoey and the staff made us feel very welcome!!! The hotel is very clean and the pool is so nice!!! Rooms are clean and up dated!!! The fire place is amazing!!! Great location and lots to do!!!
Modern, clean and well-maintained and located in the heart of EVL - its hard to find a better standard hotel experience if you want to be in walking distance of the shops, bars and restaurants in town. The off-street parking isnt the best or most secure as its just off the main street, so dont leave anything valuable in your vehicle. Safes are in each room and storage for bikes, skis and the like is available.Staff has been friendly and accommodating every time Ive stayed. Rooms are large, even the standard. Views can range from meh to magnificent, depending on floor and location. Everything has been 3 to 4 star on every stay, with minor irritations like slow elevators and broken icemakers being the only complaints. Really a nice, clean, spacious and relaxing place to stay overall. If you crave a hotel experience over an inn, b&b or lodge during your stay in Ellicottville, its the Wingate, hands down.
Great full hot breakfast included with the price of room. Big clean rooms with bar fridge and a microwave, and pool with hot tub on site. Local restaurants and amenities right outside hotel. Situated in a beautiful quaint ski town.
Positive: Walking distance to everything Negative: No
Convenient location to Holimont and Holiday Valley ski resorts. Walking distance to great local restaurants/stores too. Rooms were clean, pool was great, nice breakfast, and VERY friendly staff. Well definitely be back.
Nice clean room, great location for Ellicottville town festivals, friendly and attentive staff, good continental breakfast, 12:00 checkout was nice. Bathroom didnt have a switch-on fan but was vented. It would be really cool if they built a bridge over the creek that allowed even quicker access to EBC and the surrounding places, but I cant fault them for not having that, obviously.
Only chain hotel in Ellicottville but is this very nice. Right on main St next to street of shops. Suites are roomy and clean
HUGE rooms! Quiet to. Decent breakfast next but not as huge a selection as many other Continental breakfasts. Room just felt so nice with high ceilings. Felt really fancy.
Ellicotville is a nice town w good choices for bars and food. They do many events to bring people I to town. Its walkable and very picturesque. The Wingate is convenient to most of the village, clean, comfortable and well maintained. Have stayed there many times.
Booked 3 night stay for Fall Fest. There was a special deal going on that was more expensive than Holiday Valley, but the location was so perfect that we decided to go for. The next day I get a call that they can’t honor that price, the promotion isn’t going on anymore. They refused to honor the price even though they already charged my credit card. So we cancelled and booked at Holiday Valley. Just think it’s unprofessional not to honor the price agreed upon.
About the only positive thing I can say is that its near the ski hill. Other than that the beds are very uncomfortable; the breakfast is meagre to be nice; the staff is visibly unhappy with their jobs; and the hot tub is under repair. But...it is close to the ski hill...
Great location. Within walking distance of shops, restaurants, breweries and winery. Staff was very friendly. Hotel was clean and had a good variety of breakfast items.
Love this place! General Manager is a sweetheart, will do anything for you to make sure youre comfortable, Amanda, front desk manager is also fantastic. Housekeeping cares there!
Nice hotel enough hotel. Clean rooms. The fridge & microwave in the ooms is very helpful. Wish the indoor pool was bigger. Close enough to walk around town and enjoy the sights, shops & restaurants.
Right in the middle of town. close to restaurants, and unique little shops. some of the best hiking in the northeast is within driving distance of here too!
One of rhe quietest motels we have stayed at. Very clean, friendly staff. Only negative was bananas at breakfast were a little too ripe to put on cereal.
Pleasant staff, clean and bright, pool was fabulous, bag breakfast was so thoughtful
I stayed overnight for a wedding weekend and the stay has been lovely. The staff is wonderful and there is free services (such as pool, exercise room, breakfast, etc) and the rooms are great.
Clean room, friendly staff. Breakfast is enough to fill you up, but nothing special. Only a couple minutes from Holiday Valley and walking distance to downtown Elicottville.
Stay 2 nights at this hotel. Very good location. Right in town. Across from the supermarket. Front desk was lovely. Breakfast was good. Lovely workout room and pool!
Nice, friendly and helpful staff. Clean and spacious rooms. Great stay.
Everything was very nice there. Nothing to extravagant but just what is needed from a hotel with everything cleanly and in good shape. The breakfast was nice as well, lots of choices.
Pool and hot tub were awesome, room was bright, staff was very friendly and helpful! Helen and her Breakfast were the best part of the trip!!
Hotel is nice, but not worth the price, even at group rate for a wedding. Breakfast buffet attendant, a young girl, looked apathetic and bored and played with her hair by the food. Yuck!
Excellent all around. Friendly staff,very clean, nice breakfast, sound proof rooms, great proximity to town hot spots (easy walk). Thanks
Nice clean hotel with great prices
A family member was staying there and we met them so they kids could go swimming in the indoor heated pool and to visit Santa in the lobby. They had a blast.
Its perfect place for rest.We came at two oclock in the morning and hotel staff met us very friendly. Very good, cozy and clean room and bathroom.
Very nice hotel in the heart of Ellicottville. Walking distance to mostly all of the shops and restaurants!
Beautiful hotel. Very clean and well kept. Friendly staff. Excellent continental breakfast!
Best place to stay in a cute little ski town. A short walk to many restaurants and shops.
Great great service wonderful employees.Very nice stay clean and comfortable. And a good breakfast as well.
Clean and super close to all the places in town. Have a small pool and chicuzzi as well as continental breakfast on the main floor. A good place to consider since most of the other places in town are more expensive.
Great breakfast, clean room....happy customer
Great place to stay in the heart of Ellicottville. Its within walking distance of so many restaurants and retail stores. I absolutely will stay here again!
Hotel was clean, staff was pleasant. Beds were comfy!
Always a great time. Accommodations are very nice and you cant beat the location.
Just a notch below most hotels of its caliber. From cleanliness to something as little as tv remote batteries being dead. Would rather have just used AirB&B
Great waffles at the complimentery breakfast. Friendly staff. Nice hot tub and pool. Comfy bed.
Excellent location, staff and room. 4 stars because the bed sheets would not stay on. The corners kept popping off the mattress.
We loved our suite, the room was awesome and the price was a steel. Ellicotville is beautiful!
The staff was extremely professional and caring especially in regards to the children. They hosted a fantastic event leading up to Christmas.
Rooms were a little pricey but they gave me a 10% discount. Rooms are big and clean. Breakfast was amazing.
The room is nice and fairly well equipped. The Wingate is a great place to stay for an overnight skiing trip.
Rooms were very clean, excellent service, breakfast was great with a nice variety
This is one of my favorite places to stay plenty around the hotel to do and it is very clean.
We come down here every October and love this place! Super clean,nice staff...the whole package.
Very clean and homey. Great friendly staff. Big rooms
Breakfasts could be a bit more in variety but overall a very decent hotel in this mid price range
Great staff. Very clean and comfortable room. Would definitely recommend.
Was only there for a Christmas event. Seemed clean and well taken care of. Pool looked nice.
Nice breakfast, nice room. Pool was clean, and the staff was courteous.
Nice place to stay. Was there for the taste of Ellicottville festival. Every was clean and tidy.
Right in downtown so we could walk to shops and restaurants. New, clean, and staff very nice.
Clean and such a warm welcome from the front desk!
Friendly staff, spacious & clean room, nice town! Excellent for the price.
Great location very close to restaurants and bars. Basic hotel and standard continental breakfast.
Very friendly service personal. Rooms are spacious and clean.
Love staying here, great location, relaxing, clean, pool area is very nice.
Ok rooms. Excellent service and staff. Would stay here again!
Tv was outdated did not have HDMI chair was stained. Everything else was okay
If for no other reasons, its clean, people are great and they help with local rescues💞
Rooms were very nice and breakfast was good.
Friendly staff. Hotel was very clean
Excellent location. Great hospitality.👍👍
Great hotel, clean room free breakfast.
About the only decent place to stay but its nothing special.
They dont participate in the suite upgrade offered in the rewards program for diamond members.
These guys really know how to take care of you. Erica and Carol at the front desk are amazing!
Staff is very nice, and so are rooms
Clean, well maintained property, near everything in town
The staff was very accomodating. They made us very comfortable
Nice staff with very clean rooms!
Beds are so comfortable!! Good night sleep.
Nice place to stay, close to all the entertainment in town
View was nice, free breakfastwas good. Average overall.
Had a great weekend retreat here. Hit the brewery next door!
Friendly staff and great place to stay for the price :)
Genuine hotel, has a very homey feel to it. 5 stars
Friendly staff, clean comfortable rooms
Large rooms..everything you need. Walking distance to downtown shops..restaurants and bars.
Very clean. Highly recommended place to stay
Clean hotel near everything. Breakfast is the best.
Clean, convenient, courteous staff.
Had a long weekends stay with my husband. Had a lovely time.
Fun and friendly people! Great stay.
Clean rooms, nice bathroom, and early check in.
Had a wonderful time. Friendly staff
Hotel was clean. Staff was friendly. Beds were uncomfortable.
Clean room, quick check in, easy to use hvac
Poll and spa were spotless. Room was too.
Perfect example of what front desk personal should be
Great stay breakfast isnt the best
Love Staying Here Every Year before the Ellicott Ville Half.
Clean, awesome staff, great location
The entire staff was awesome!
Nice hotel and good service.
Nice hotel. Central location to the village.
I parked in the parking for the Hotel. Very spacious.
Very nice hotel and staff.
Great staff, clean too
Great stay! Great staff!
Rooms were clean and big
Always clean and comfortable and convenient!
Nice, quiet, good service, friendly staff
Nice employees, clean clean clean . 10 stars.
It’s says WiFi, it means dial up.
Very pleasant staff. Great location
Pleasant hotel with nice rooms.
The hot tub wasnt hot
Quiet, quaint, and a really nice staff.
Nice place to stay close to holiday valley
Good hotel for a get away!
Good Hotel. Great Location
Awesome..... place to stay!
Spacious rooms, no frills
The Wingate hotel is absolutely beautiful
Great time great views
Nice hotel. Clean.
Not bad
Meh, needs a refresh.. badly
Amazing service and great place
Best place for Octoberfest
Nice clean presentable
The room was clean
Short smooth stay
Love it
The staff is stuck up
Nice and clean.
Nice place to stay
Good breakfast
Cowabunga
Love this hotel
Nice place
Awesome
It was great
Good
Great view
Nice accommodations
Over priced!
It was good
Great place
Nicer location
Hotel hotel hotel hotel hotel hotel
Much nicer and better hotel then I expected!!! It is very clean, friendly staff, and best location in town.
Good hotel in the center of the village practically close to everything. Inside the structure there is a small gym and a swimming pool with whirlpool, excellent for relaxing after a morning spent on the ski slopes, Ellicottville is in fact renowned as a ski resort.
Cool! Clean rooms and good service
The hotel is not in bad condition but it is getting old.
NA
Total reviews rating 4.4
190 Reviews for Wingate by Wyndham Ellicottville 2023:
Review №1
2022-02-14My boyfriend and I stayed in a suite at the Wingate for a night this past week. We were first greeted by staff who were so kind and made us feel welcome. We noticed the facility was very clean upon walking in also. We went up to our room and were both pleasantly surprised! The room was VERY clean. It was also spacious and comfortable. We will definitely be back to stay again!
Review №2
2022-02-26Enjoyed staying here. What I liked: clean and modern rooms, friendly and efficient staff, good breakfast available, clean, well maintained, whirlpool and pool, very close to downtown Ellicottville and Holiday Valley. The parking situation is good. They are dog friendly too. Highly recommend.
Review №3
2022-06-30Excellent location. The room was comfortable and clean. The front desk staff was very accommodating. The included breakfast was good.
Review №4
2022-04-01I was appauled when during check in was told about the $75 pet charge. I didnt look ahead of time which is my fault. But having a screaming toddler in the car and just having had a 2 hour hold up with car issues we were desperate and it was the closest pet friendly hotel. I was expectinga pet fee but have never seen more than a $25 pet fee. When we entered our room we immediately found a toe nail on our carpet. Gross in any hotel but especially in a hotel that clearly prides itself in cleanliness if youre charging $75 extra for pets. The woman at the front desk was very passive agressive. She came and vaccumed to toe nail and then proceeded to vaccum the rest of the room... as though it hadnt been done. If this was the case we would have appreciated being given a new cleaned room. Instead I had to shout for her to stop as we were in the middle of getting ourselves ready to go to the pool with aforementioned toddler who really excited to go. I asked on two seperate occasions (check in and check out) to speak with a manager and the woman in the morning said Im the best youre going to get and really didnt seem very interested in any sort of customer satisfaction.
Review №5
2022-06-30Positive: This hotel was very convenient to the things I wanted to see. Negative: The hot tub was not hot... waiting for a part.
Review №6
2022-01-15The rooms were very clean and nice. The breakfast was good. It was hot breakfast as well. The hotel is walking distance to all the restaurants and bars in town.
Review №7
2022-02-06The customer service is great but the customers dont make it easy to relax there. We were woken up at 3 a.m. one morning by loud music above us and some drunk guys who had a nightmare and were looking for a place to stay. It wasnt funny when we had two kids fast asleep. I wish they would check around more often.
Review №8
2021-12-24We came to Ellicottville to ski and spend time with family/friends with a group of about 15 (4 families) and most of us stayed in the hotel, occupying the bottom floor. We debated on staying at Holiday Valley for ease of skiing but we had a lot of kids and in the end, Im glad we stayed here because the kids could take off and grab food or go to the grocery store or stay at the hotel swimming while some of the adults went out to eat. Really an extremely convenient location. HV ski resort was less than a mile away (one of the kids walked back when she was done hanging out at HV one day) and the grocery store, shops and restaurants were all walkable. There was a hot tub which helped to lesson sore muscles after a day of skiing. The hotel is dog friendly and has carpet in the rooms, both of which I usually try to avoid. However, the breakfast buffet was great and we spent every evening in the lobby hanging out until well after midnight most nights playing games and talking. Great staff, never gave us a hard time, made a lot of good memories here!
Review №9
2021-09-08Positive: Great location. Negative: Some staff were not the most pleasant or congenial. Lobby and dining area very non-description. One of the most boring we have ever stayed at. TV, fireplace and lights in guest lobby area weren¿t even turned on. Furniture in whole hotel very dated.
Review №10
2021-12-27Love that they are pet friendly. The town is adorable and we were within walking distance which was really nice. The stuff was very friendly and helpful. The town made me think Hallmark....❤