Wings Over Syracuse in Syracuse
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Syracuse, Onondaga County, New York, US
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Site: https://www.wingsoversyracusemen...
- Monday:Closed
- Tuesday:10:45AM–9:30PM
- Wednesday:10:45AM–9:30PM
- Thursday:10:45AM–9:30PM
- Friday:10:45AM–10:30PM
- Saturday:10:45AM–10:30PM
- Sunday:10:45AM–9:30PM
Love this place!Awesome good and service!Long story short. I ordered food, as I was leaving to go pick up my order , a family member needed help, not thinking I went to help them, after I remembered my food, on way back to get their amazing wings, they called to remind us of the order, we figured our fault wed get warm wings. NOPE! They re did our order, the best part was they didnt know we had an emergency, they assumed we forgot and yet with no questions asked or anything they just made us fresh wings!Thank you so much!
Very poor rating I order 4 subs and for large fries and a 2 lt. Mountain dew and they messed up on 2 of my subs and then I call to let them know and apparently it was the owner on the phone talking to me and he told me that he is not replacing them and that he was gonna come to my house and take the onions off of one of them bc it wasnt supposed to have them bc my best friend is allergic to them when you cant just pick them off after they have been touching everything on the subs so they refused to replace them and refused to give me my money back for the 2 subs and was really disrespectful to me for no reason
Ordered my wings, crossed the street to the local bar to grab a drink whilst I waited. Everyone has their own opinions, but I generally love food that comes from an area shady enough to need patted down to enter a tiny bar.Ordered the hottest wings they had, and they delivered well for hot wings. Equally hot and delicious. Good size too. Proper sauce level. 4/5
I ordered a large cheese pizza from here for the first time for a pickup. when I sent my brother in law to get our order they were saying they didnt have my order. I called the store to see what the mix up was the guy working had a attitude saying I never placed a order when I had a text confirming my order. He then says I never paid for my order and hung up. Never again will I order from here.
Started off with the person taking the order not being friendly. We ordered 3 1/2 of boneless wings and 10 wings extra crispy and an order of fries. Picking up the food they didnt have our fries and contested that we ordered them. Then told us it would be a 25 minute wait. Upon getting home the wings werent extra crispy. Wont go back, only redeeming part was the boneless were decent, if you go I reccomend the lemon pepper or hot honey.
I am going to rate the quality here 5 stars, because the 3 cashiers I have had ordered from have their own unique individual personalities and always provide great customer service, with fresh food in the warmer, and good overall cleanliness. That being said I am a regular here because I like there pizza alot and it is cost efficient. They have very delicious Beef Pattys here or as my Spanish friends that I dont have would call it Empanadas c: Great food, nice and clean, and a good local home feel to it. I believe you will like it or love it here if you gave it a try. Nice to have a good 🍕 Pizza& Wing spot convienent to me in my hometown, near by to me thats not jacked up in price.
They hang up on HEARING impaired people.. dont even deserve 1 full star. More like a sliver of a point. I have never wished to hear again 😭😭😭😭 I am always being told that I am screaming so I tried to use a regular voice (impossible to do when you can not hear but a whisper)Very unprofessional unacceptable and need to get shut down
I am going to rate the quality here 5 stars, because the 3 cashiers I have had ordered from have their own unique individual personalities and always provide great customer service, with fresh food in the warmer, and good overall cleanliness. That being said I am a regular here because I like there pizza alot and it is cost efficient. They have very delicious Beef Pattys here or as my Spanish friends that I dont have would call it Empanadas c: Great food, nice and clean, and a good local home feel to it. I believe you will like it or love it here if you gave it a try. Nice to have a good 🍕 Pizza& Wing spot convienent to me in my hometown, near by to me thats not jacked up in price.
Got offended because I checked if my order was right (theyve gotten my order wrong before) and basically told me to hurry up and leave because there was a car that literally arrived 5 seconds after they gave me my order. Even had me wait an extra 8 minutes after I called in 30 minutes before. Man who got mad and kicked me out to leave in a hurry under pressure. This is not professional. Improve your customer service and the way you talk to people.
Havent had Good Sals birdland wings since Sals left the south side along time ago. Thought I would give WoS a try since they carried Sals wings. Placed order before I left work, was told 25 minutes they would be ready. I got there in 15 minutes, paid for them, drove home. They looked just like the Sals I remembered, but these were barely warm and chewy. These had clearly been sitting around for a while. I wont go back
This wing joint has a pretty good selection of wings with different sauces and different heat levels. They taste pretty good, but arent the best Ive had. You can get delivery through Grubhub, so that makes it convenient. If you want GREAT wings, go to Trappers or Change of Pace Sports Bar.
Had read many negative comments for the preorder through phone but I went there anyway. I wanted to order wings in-person. Pricing is okay. Wings were good as I had to wait for the fresh wings. I had to wait for 30, but I can tell you its well worth it. I deduce 1 star because the service isnt in fast-paced and the people in the front took long time to proceed my order. I recommend you not going there when you are in a hurry, but if you do have time, go there and enjoy the food, as I may come back one day.
Heads up! Dont be taken advantage of! Once they get your money, they dont care what they serve you!!!Be careful with especially the one on Butternut st.Dont order the pasta dinners! They skimp on ingredients -- NO sauce. I got a tin of dry, clumpy noodles. I had to sip water with every bite in order to choke the food down just so that my money wasnt completely wasted. After calling and asking to speak to a manager, I was told that my meal would be free the next time I ordered. That was a lie. They went back on their word and refused to replace it two days later - they wanted me to pay again! Hah! For more of the same? Even though I was willing to give them a second chance to do good business. Theyre rude to you on the phone and delivery is not free even within 2.5 miles of the location. I dont expect this business to remain open longterm. Not with food lacking in quality as it and poor customer service. Not to mention, they keep going up in prices on their wings! But they wings are the same.
My only issues with wings Over Syracuse ...is sometimes they get so busy, especially of Friday, Saturday or special events like the super bowl , big SU games. They have a good food, prices are decent as is food portions are very good compared to other places. Everything is made to orders which I enjoy..... Steak sandwiches are awesome.
Says $5 pizza online but charged $6 plus a .50 card fee. Meanwhile the guy behind the counter is wearing a $5 pizza shirt. Intresting system. And when his co worker told him to ask about throwing in peporoni he said i already went there. I said have a good night no reply . no customer service skills whatsoever . must be a tough job because everyone seemed misserable in there.
I dont usually review places, but for pizza and wings, this place is the best. Theyve got dedicated staff like nowhere else, theyre so friendly i dont even know what else to say, lindsay works very hard to make my pizzas on time, barbara is almost always there with a welcoming smile and a perky demeanor, and Sammy, and chuck are always pleasant to talk to and very knowledgeable, yet have a nice sense of humour. Ive never had a bad experience, and the food is first class, and the price is lower than anything ive seen when you judge based on quality. Heck yeah!!
I used to love it .i now hate it!! The employees hang up during orders or when your giving them your opinion for the cold food I received the last two times I ordered.I live around the corner from the store. .my food was so cold the kids wouldnt eat it.Gave it to all the neighbors since it was a 32 inch party pizza. I gave this place a second shot because I liked the food so I went into the pizza shop and low and behold 6 people were standing around 1 was working a girl stood 2 feet from me at the counter looking at her phone and I stood there waiting to be helped..no one did. So I finally said is anyone going to take my order.? They all looked at each other and laughed. After a conversation between themselves..a man walked over to take my order. I had been in the place at the counter for 5 minutes by then. I told them too keep there food and walked out. I will never go back ever.
Used to love the wings, but will NEVER order again after experiencing very rude customer service after calling to let them know the wings were cold. We waited an hour and a half to receive our order. Called to speak to a manager and we were treated very rudely, like we were bothering them. Wont be spending my money there anymore, even if the wings are good! Hire new people that know how to treat paying customers!
I love this place they always have the best food and its always fresh. The employees are always nice and friendly when ever i go there. I have never had a complaint and eat there at least 2-3 times a week and i love it!!!!! I do have to say my favorite thing to eat there is the steak subs and of course the sals birdland breaded wings!!!
Fries where completely saturated with grease dripping off them chicken tasted like the burnt food from the grill. Worst service Ive ever had from here. Been completely satisfied before today 7/7/19 dont know whats the difference between week days and ends but there sure seems to be a quality difference. :(
I order here around 2 or 3 times in a couple months time. I usually get the same thinhs or change up every now and then. The only things that I did not like is that anytime you ask for bluecheese I never ever get it unless I walked in to remind them. So sometimes they will need a reminder. Other than that their food is alright.
I spent $30 and got 2 calzones that were so raw inside the cheese wasnt even melted! I could have took the raw dough from the inside and made another calzone! And when I called to have replacement food made that was actually safe to eat I was told to deal with it and promptly hung up on!! I will never order from here again, and I dont advise anyone else to! Rude @$$ people. Smfh.
I will never order food.from here again.. Ordered a delivery few days ago when it was raining out got the special and asked for extra mild sauce on my wings... Food came on time, my soda had rocks all over it like it had been dropped on the ground, had to microwave pizza because it was cold and the wings were dry... I called and told them they gave me the option to wait another hour for more food or get a credit, I told them credit and I was told they would put my address and order on a ticket for next time I called... I called around 4 days later and was accused of ordering the day before and lying about having cold.pizza... Didnt even get a chance to explain, put someone else.on the phone, then was told I only had 24 hours to call, then was told I only had 48 hours then they throw the ticket out, they r sorry I wasnt told this but the man who didnt tell me got fired!? What consolation is that!? I dont care if he got fired... One of the ppl I was told.was the owner and very rude... I used to order food couple times a week... Never again... This is not how u run a successful business!!!!
Nasty owner not only that but just tried ordering again on 5/22/2018 at 4:50 so no one will get confused saying no one mad that order well your staff just hung up on me after I place my credit card number over the phone and never told me how long the order would take or even say thank you from ordering wings over Syracuse. Know if you dont believe this all my phone calls are recorded just message me back
We generally have good food from there. I only wish they would attach a menu with there food. Have even asked when ordering to please include & to date have not receive one. I know its additional expense to business, but a lot easier to order from a menu for several people, than having to look on-line each time.
Great food, sh*tty customer service. Oh Lord the people that work in the front need their a$$es fired ASAP. The owners are rude too. They figure because theyre the owners they can treat their employees any type of way and the employees think just because some of them are family they can talk to customers any type of way.... they need to get a whole new staff!
All the good stars come from people who would eat $#@t, or settle for anything, that being said the place is a dump the people you see in and out the store make it look like the world is feeding off rations and its the only place to get a fix. I do have to say their water was the best I dont know where they get it from but they only need to do business selling just that. Actually id like to give the Health Department the menu and dare them to close their eyes and pick.
If I could give zero stars I would when I ordered the guy was very rude and I got the wrong order when I called back he called me a liar then said after talking to my friend well get a free pizza next time we ordered then when we go to order again he was just as rude if not more. I would not recommend them to anyone and i would never order from them even if I was starving.
Food is good but the customer service is awful. Two separate occasions there has been a ride employee there taking orders. I even had to go in the store and confront them after one of the workers hung up on me while I was trying to place an order. Crappy customer service. and bad attitudes.
Terrible service. They guy answered the po hine with an attitude literally yelled at me through the phone for no reason. And then when I picked my order up my pizza was very cold and hard and they refused to give me a refund for a half an hour I do not recommend at ALL.
Worst experience ever undercooked chicken wings soggy with very little sauce burnt pizza crust and undercooked dough in the middle barely any sausage or sauce on the pizza boneless wings were still pink in the middle I spent $44.20 on food and when I called back no answer I called the next day and was ran in circles and staff are very rude and disrespectful 0 stars I do not recommend this place to any one either need new employees or to be closed down if you want wings over Syracuse I suggest the south Salina location
Everytime i order food its been awesome and i always spend 25-$30 except i ordered tonight 2 calzones and didnt eat them right away do to falling asleep i wake up to eat my calzone and pure dough inside so I call to let them know they say because i ordered3hrs ago nothing they can do about so i tell them ill just start ordering somplace else they say fine and hang up on me.
Wings over Syracuse f*** you you piece of nasty and greasy oily drip from the back of my hand your chicken wings are dry but also crispy confusing I like your wings I hate your pizzas its disgusting and then when Im walking your store its too damn hood for anybody you dont get a star your trash
Total reviews rating 4
199 Reviews for Wings Over Syracuse 2023:
Review №1
2021-04-26This restaurant has several locations but if youre in the North Side, this is the spot to go for wings. The selection of sauces offered is impressive, I ended up with the sweet chili. The wings were fried just about right, crispy skin, and the meat was not dry.
Review №2
2022-05-04Place has gone down hill to say the least. Years ago this place was great to get wings, then new ownership happened and let it all go down hill. The girl who takes the orders on the phone..... COMPLETELY unprofessional and rude. Their entire setup is unprofessional. When you call to place your order, the girl taking orders seems irritated and clearly doesnt know how to deal with people, then when you get there to pick up your food, you come to this sketchy dark parking lot to their take out used to be bank teller window where employees and owner are leaning all over the counter, their backs toward the window, cracking jokes. Playing on their phones etc. and just being ignorant. Theres just a time and place for playing. Not when your supposed to be working in a professional environment and especially around peoples food. Wont be returning...
Review №3
2020-11-16Loss 3 stars for:1. The mango habenero wings were not good. Over cooked and mango habenero sauce left a lot to be desired.2. They had a selection on the website to add half breaded and half honey garlic sauce which does not exist but they still charged me $1.00 for it.3. No plasticware for salad and when the lady called me on the phone to ask about what the sauce mentioned in #1 above she just replied OK after I said it was an option on the website and I was I intrigued and she hung up. No apologies for having inaccurate options on their faulty website or charging me for something I did not receive.The 2 positive stars were for the fact they delivered and the side salad was OK.
Review №4
2022-07-09Without a doubt the best breaded wings in town.
Review №5
2021-03-28Had to try this place tonight since I’m new to the area. I’m a food critic and I podcast about it and recommend places that I like. I’m not sure yet if I like this place. Ordered a Buffalo chicken sub, wings and a Pepsi. I’m used to getting the option if I want the roll toasted or not toasted. Can’t really even bite into this without busting a tooth. The wings were good. Pepsi was good of course. But the sub was a hard punch in the face. Bread over toasted. But, I will rate a 3 out of 5 because the driver was polite. Will try again in the future sometime maybe. We shall see...
Review №6
2021-06-30Wings Over Syracuse is a great place for take-out wings. The wings were crispy, and very flavorful. I wouldnt, as the name suggests, order anything but the wings there. The pizza wasnt what I expected: frozen dough, mediocre sauce. But, you cant go to a wing bar and expect quality pizza. Other than that, I 100% recommend the bone in wings!
Review №7
2021-04-05A gentleman working the outside window on a recent Friday night was very nice and professional. Its was busy and he was a little late bring my pizza, but he apologized for it and offered me a free drink.l was very appreciative of that. Will definitely keep going back!
Review №8
2020-09-17Great taste, bread soft and meet cook well. Price $8 per sandwich.
Review №9
2021-10-16Visited this place twice to explore different options and unfortunately disappointed as the meat they use is not fresh made in fact its a frozen processed meat from restaurant depot. Cheese burgers were made out of the processed frozen pattie and so is the Buffalo chicken sub. The chicken was saugy and flavorless cuz its frozen.
Review №10
2022-03-10Not a fan.. So many other good spots around. Service is bad.