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Phone: +1 631-676-5705
Site: https://www.wingstop.com/locatio...
Opening hours
  • Monday:11AM–12AM
  • Tuesday:11AM–12AM
  • Wednesday:11AM–12AM
  • Thursday:11AM–12AM
  • Friday:11AM–12AM
  • Saturday:11AM–12AM
  • Sunday:11AM–12AM
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Total reviews rating 3.5

107 Reviews for Wingstop 2023:

Review №1

2022-02-13

I can understand that Superbowl Sunday is a very busy day for all food establishments. But management should be more than capable of making an executive decision to not take any more orders than what can be handled. I placed my order on 2/13/22 at 3:45PM, I went according to the count down on the app. I arrived at 5PM and encountered a mob of people who like me, placed their order hours, if not days ago to then be misled and disappointed. I waited in line in the harsh weather along with everyone else to hopefully hear my name being called out but to my surprise and disappointment, 5PM orders were still being processed. I made several attempts to call the establishment and was able to finally get a hold of someone on the phone to only be told that they were still working on 5PM orders and to call back at 8PM if I wanted to a refund. This is a case of poor management, and I cannot blame the staff. Why keep accepting orders when you know that you will not be able to fulfill them on time? The manager should have been out there in the cold with everyone else providing correct information and calling out the names of the orders rather than the good customers who were cold and misled calling out the names of the orders. Looks this establishment is notorious in hosting this kind of chaos every year.

Review №2

2022-08-02

First time here ever! Never knew Rick Ross made it to the island!We went all out as far as ordering. They were understaffed but did the best the could! They were also out of Wet BBQ Seasoning not dry.Everything was great! Fries were on point! No cold food! Wish the staff would have given more then 2 packets of ketch up with our order. We also didn’t get napkins but you need them for sure!Again not upset they were very understaffed. That is not their fault!We were so hungry forgot to take pics till later on! See receipt for as we went all out for 2 people lol.Haiwain wings just didn’t do it for me.

Review №3

2022-09-08

After not having wingstop in YEARRRRSSSS I came across this location on the hunt for food. I was not disappointed at all. The food was fresh, the customer service was great &, it wasnt packed or busy which was surprising to me. If Im ever in the area again, I def plan on visiting.

Review №4

2022-02-14

A disaster of an experience. They want u to use them for big events yet are completely I’ll equipped to do so. Staff was overwhelmed, incompetent and nasty. Nobody was helpful. People waited upwards of two hours past when their orders were due. Missed the entire first quarter of the game and walked out without my food because of their ineptitude

Review №5

2022-04-20

If I could leave a 0 review, I would. We made a large order that was delivered and nothing was labeled. I guess they wanted us to lick each nugget to see who had what order. We were missing some of the order also. We called the store and was answered by a very young sounding employee who lacked the customer service skills needed to properly answer the phone. She was super rude, giggled, refused to connect us to a manager, and then hung up on us. This happened twice!!!! We had to make a call to corporate in order for things to be resolved. The food was terrible and we ended up having to seek food at another restaurant. I would encourage NOT wasting your time nor money with this place.

Review №6

2022-08-21

I going to say 4 stars because it was good for the price. Obviously they need a bigger location, more staffing on peak times and a new soda vending machine(it had a distinct odor that had to do with a plumbing issue), but it was better than expected.I read the previous reviews and was expecting the worse. Who orders wings on Superbowl Sunday and dosent expect delays?!!Maybe make them at home next time..But the wings were good, the fries good as wellStaffing is a managment issue..And the staff was overwhelmed on a Saturday in the middle of summer..Cant imagine the chaos on Superbowl Sunday

Review №7

2022-08-23

Ignore all of the other reviews because they are ALL wrong, The place is semi-understaffed but they are doing the best they can, the only bad thing i can say about wing stop here is that they take a while for an order. I have gotten take out and delivery and its amazing every time! I am not being paid or told to make a review like this in any way i just REALLY love wing stop lol

Review №8

2021-11-07

This was a large order of Boneless Thighs. Disappointing… I got maybe 1/2 a chicken thigh worth of meat and the rest was fried fat and breading. The picture I took is all of the leftover breaded fat. I was really looking forward to it too :’(

Review №9

2022-05-29

RIDICULOUS! They really never pick up that phone. I had my family call from THREE different phones at a time. Some lady answer said hold on a second and they just clicked on me. Need to get new management or staff.

Review №10

2020-01-18

Welcome to the area. wing were cooked perfectly. crunchy on the outside and moist and juicy on the inside. will have to try more of the different sauces. most sauces on the mild side for heat from what I tried

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