Wyndham Garden Chinatown in New York

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Total reviews rating

199 Reviews for Wyndham Garden Chinatown 2023:

Review №1

2022-01-12

First of all as a total staff, this hotel is managed very much well. Coming out of town with the anticipation of being able to travel, and focus on business is ALWAYS my main concern. This hotel was a match made in heaven, with my expectations being fulfilled with a fast check in. It first started off with great customer service, in which Shawn the morning office manager displayed. He assured me that he would relay the attention to his late night staff that I would being coming in early. As promised I was welcomed by Mali who is a very enthusiastic role player. She continued to display great customer service during the stay making it feel like I was home. When employees go above and beyond such as Shawn and Mali, its nice to show appreciation. If you are looking for a stay at a warm hotel, this should be a place to consider.

Review №2

2022-06-05

I was pleased with my stay here. The service was friendly and helpful, and the room was clean and comfortable. I had noticed some complaints about the showers but the half-glass enclosure didnt cause any issues at all. Parking is a bit tricky as you have to park at least a block or so away but the hotel has a contract with the garage and validated our parking which was helpful.

Review №3

2022-02-14

Very clean and convenient. 2 blocks from subway. Phenomenal water pressure. Within the first hour a housekeeper accidentally tried to enter my room, but luckily I had flipped the lock. The first night I stayed in 901 and there was no hot water. After an hour they moved me to a different room that had hot water. Drink lots of bubble tea while you’re in the neighborhood. The hotel is clean and updated. Rooms have fridges.

Review №4

2022-03-12

Tiffany helped me book my room and check in. She was very friendly and helpful. Our room is perfectly clean. We got a great rate. I would recommend this hotel. There is a beer garden downstairs that looks cool.

Review №5

2022-04-19

Positive: Extremely clean, staff was very friendly and helpful, and the location cant be beat. Nice neighborhood and quiet, but only a few blocks from all sorts of different restaurants, clubs, etc. Negative: The bathroom in the twin bed room was pretty strange. The shower didnt have a curtain or a door. Other than that, it was really clean and well maintained

Review №6

2022-03-01

This spot is great. I have to come here often and if you get the reservation early you get a great price. The rooms are big for NY and if you like China Town and who doesnt you are right upstairs with little Italy three blocks over. Help staff is friendly. Great all around.

Review №7

2022-06-14

Definitely would not stay at this hotel ever again. Stayed only a night and I am glad I did so. Room was extremely small, breakfast is not provided, shower handle is extremely hard, had to call front desk for help (front desk guy came to the room, turned on the shower, gave me dumb look and said THIS IS A NEW SYSTEM), it might have been better to say just use all your energy to twist the shower handle rather than giving the dumb look. After a long day, I was just expecting to check in and go to bed but the front desk asked probably 10 questions before he gave me the key, questions that were already provided while making the reservation like email address, phone number, duration of stay. If guest has provided their reservation number, picture id and credit card , they do not need anything else. They are expensive too. I had stayed at Hyatt the previous day for less price, bigger room, better service, and extra ordinary breakfast.

Review №8

2022-01-22

Incredible from the get good. Checking Ryan was polite and helpful. Had answers to all my questions I peppers him with. Continuing my stay I bummed into their security staff that helped me with the elevators. Rooftop staff also overt kind. Rooms are perfect . Great space to move around . 5 stars all the way

Review №9

2021-11-27

Stayed there during Thanksgiving break with my best friend. The hotel was very clean and our room had an amazing view. The hotel is located couple blocks away from Soho and many other great neighborhoods with the best food I have had. But the best thing about our stay was definitely the staff. The hotel manager Sean was very accommodating and helped us book another night in a time when they were very busy. Great experience! Will definitely go again.

Review №10

2022-04-03

Positive: Great service, very clean, great location. Negative: Office Manager Sean Sy made certain that I was taken care. Was my 4th time staying here, and this Hotel is markedly well maintained. They have good in room coffee, and there are good onsite food options.