Wheelchair-accessible entrance
Yes
Xcelerated Auto in Auburn
Categories
Location on the map
Auburn, Cayuga County, New York, US
Accessibility
Phone: +1 315-252-9737
Site: https://www.facebook.com/Xcelera...
Site: https://www.facebook.com/Xcelera...
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12PM
- Sunday:Closed
Comments (81)
I had a horrible oil leak and they where able to diagnose it and fix it within 24 hours! Not to mention they were able to get everything covered by my warranty company. Joe was great to work with!!!
These guys are great. Joe and his team are the most honest and trustworthy mechanics I have ever had the pleasure of doing business with. They quote honestly, are timely in their business communications, and dont scam people. I brought in my old beater a few years back, and rather than take advantage of an automotive illiterate like myself and charge for endless repairs, he told me straight up that I was better off getting a new vehicle, which he then offered to check over for me free of charge, so I could be sure I was buying a decent vehicle. 10 out of 10, would recommend.
On a cross-country trip needed a tune up every other place was booked for days and trying to get me to do about 1k worth of work. These guys squeezed me in before the end of the day even though they to were full, and for 250 parts and labor. Outstanding service and team.
Got me in last minute on a weekend, ultimately did not solve all the issues with my car but did troubleshoot a few things with the short time they had available.
Best mechanics in the area for any automotive service. If you have any unique or one of a kind car, this is the best shop for you. The service is amazing and I dont think I would trust anyone else with my cars at this point.
Best service and fair pricing. Knows what they’re doing and customer service excellence. So grateful we found this place! Thank you for amazing experience.
Brought my vehicle in to get my transmission replaced took a week to get the transmission at no fault of there own but the constant communication was great pricing was fair and the end result was beyond my expectations I highly recommend this shop they dont price gouge which is rare for a auto repair shop will be my regular mechanics going forward thanks guys
Joe and his crew are AMAZING! The estimates on the work are always spot on- no surprises. I love how the crew comes right into the office/waiting room and discusses the issue and work that needs to be done right in front of the customer. They have a new system that will visually document the needed repair and explain it to the customer- they even email the pic to you if youd like! I will never go anywhere else! Thank you!
My husband absolutely loves them. We brought our car there for the first time and they were very pleasant and on time. They told him the car would be done in the morning. By 8:15am they were calling us and the car was done within a hour. Usually we have to hound down people but they left us with no questions or concerns. We appreciate them. FYI: My husband is a hard man to please but they were able too make him happy!!!
Joe and his guys are great! They are honest, charge fair prices and really know their stuff. They pointed out important issues with our cars that other shops missed entirely. A+ Service!
Never had a problem getting my vehicle serviced here. Joe and his team are a great bunch of guys. His prices are great and so is the work. I highly recommend XCELERATED AUTO.
Found Joe to be very courteous and upfront. I would highly recommend Xcelerated Auto to my friends and family. Thank You Joe and crew!
Joe is the most down to earth honest guy, he has helped me with my cars for years. I highly recommend him. He and his team have done and outstanding job time and time again, and have never let me down. He has a calm, honest, confident way about him that is hard to find these days. If you havent experieced Xcelerated Auto for yourself you really should. You will be grateful you did.
The guys here at Xcelerated Auto are awesome! They got me in on short notice, did a great job, and got me back on the road in no time. Xcellent service at Xcelerated Auto
Joe and the staff at Xcelerated Auto were very friendly and knowledgeable. Great guys to get along with and who are very approachable. Joe is awesome to speak to and if you need any information on a vehicle, he will have the answer or get it for you. Keep up the great work!!!
Knowledgeable quality work at a very reasonable price
Joe and the staff are honest and dependable and extremely knowledgable. They have always gone out of their way to be helpful and share knowledge . Prices are very fair and they stand behind their work. I would recommend no other place than Xcelerated Auto .
Had trouble with my car that other auto shops tried and failed to fix, with expensive results. These guys fixed it first time and explained every part that broke and how they fixed it. Trustworthy and smart is a good combo when dealing with car repair
Great job each time I have taken my vehicles there. Joe is very honest & does not try to sell you services you don’t need. Will continue being a customer & enjoying the great service. Thank you, Joe.
Very friendly staff and excellent and quick service
Joe has always been very honest and truthful. I have been treated as a friend as well as a customer. Every one who works there takes the time to be friendly and helpful. Prices are very reasonable.
I mostly do all my own automotive work. however, there are times that one needs extended knowledge and experience. these guys have proven to many that they have it. todays cars are a challenge
Thanks for getting me in to get my car inspected - last minute on my behalf!
Excellent service and customer care. Prices are great and they care about you and your car. Would recommend to everyone as the best place in Auburn for car repair needs. Also does NYS inspections and car sales.
These guys were recommended to me by a friend and if ended up being a great experience, we will definitely be back!
Always enjoy dealing with these guys, whether I take them by surprise by stopping in with a problem, or by appointment, they are great to deal with.Fair, honest, reasonable, and always professional.
All the guys that work there are very knowledgeable and nice. They were respectful and gave me all the information I needed to make a wise decision. I will continue to use their services.
I recommend this shop again and again. When they sense you are not satisfied they do all they can to change that. They beat other prices. They know how important the clients needs are. Best service in the area.
I have been going to Joe for a long time now and I feel he is very honest if he finds something wrong with my car and I have never felt he has ever overcharged me I will always recommend his place to other people
Joe helped me with financing and got everything that needed to be done on my car. Even though I live 2 hours away, I will definitely have him fix my car again.
Great group of guys! Highly recommend! Customer service and work is top notch!
Joe and his staff are professional, friendly , honest and very knowledgeable. I highly recommend if you want it done right, bring it to Xcelerated auto!!
The best service ! Finding a good mechanic is like finding a good doctor. Thank you Doctor Joe and your whole team .
My family and I have been going to Xcelerated auto since they first opened and they are pretty much the only shop I trust to work on my truck
Car inspection , good service
Joe and his crew are always on point for all my vehicle issues. Looking forward to the new shop! Thanks guys!
Always professional work and great service
OWNER AND WORKERS ARE VERY POLITE AND HELPFUL ITS ONE OF THE REPAIR GARAGES IN AUBURN NY THAT ARE REASONABLE ON THERE PRICES AND THEY DONT RIP YOU OFF LIKE ALOT OF PLACES IN AUBURN NY. THEY ARE VERY TRUST WORTHY IN THERE REPAIRS.
Great professional service....I switched to Xcelereated Auto after bad experience with my previous repair shop.... I highly recommend them.👍👍
Can’t say enough about Xcelerated auto they do a fantastic job the owner is a great guy honest you couldn’t go to a better place
Joe and his crew are the best. He is honest and will be building a new shop soon.
Did a great job replacing the pipes of the transmission but did not fill the transmission with fluid
Fixed tf out of my car
Price was less than Ford.Explained recommended sequence ofhigh mileage maintenance.Thanks!
Fast , honest work . Always comes though for me and my company. Highly recommended to anyone !
Joe is a very reasonable guy with reasonable prices gets to the point of what needs to get done thank you
Great guys to work with and knowledgeable! Going back for more service! Very Satisfied 👍
Highly recommended. Price was right, work was done right and professional service.
Great customer service. Very fair pricing. Highly recommended
Knowledgeable and professional staff. I trust only them with my car.
Great service! Trustworthy people and honest pricing.
I am always happy with the work and the cost is always great.
Honest and dependable. The only place in Auburn to get your vehicle worked on!
It took sometime but they were able to locate the problem and fix it.
Excellent and prompt service at a very competitive price.
Joe was real helpful and solved my problem quickly.
Just the best customer service you can ever ask for!
Great guys and very polite.
Very helpful and stuck to their estimate that was given which helped this mom on a budget. Thanks guys.
Great service, and no hassle!
Great place to go. Recomend to everyone.
Excellent place to do business
Joe is fair and honest
A++ service by trustworthy staff
Ok check out Jeep
Would not go anywhere else
Wouldnt go anywhere else
Best in the business!
Ford focused
Great!!!!!!
I went to these guys because their ratings were really high. I wasnt disappointed. They knew what they were doing, and they were very helpful. They were quick, thorough, knowledgeable, and I will be going to them again if I have any more problems with my vehicle.
Total reviews rating 4.9
81 Reviews for Xcelerated Auto 2023:
Review №1
2022-07-24Xcelerated Auto is a great place to get your car repaired. They were able to diagnose and fix my 22 year old cars problem in one day. A different shop took 6 days and were unable to find the cause of my check engine light. Now my car has no check engine light and has passed inspection. The cost was incredibly reasonable, everyone at the shop is knowledgeable and honest, and now Ill never take my car anywhere else!
Review №2
2022-06-29Fast, efficient, friendly service. My first visit to this business and they treated me like a long time customer. Joe kept me informed throughout the process. Very happy with the work completed and exemplary service. I highly recommend them.
Review №3
2022-05-09Ive had to submit a new review. My car wouldnt start again after driving away from this shop, so I got it towed to a Subaru service center. Apparently the brake light switch they replaced still isnt working. Nice guys at this place but either the equipment or installment of the part was not done right.
Review №4
2022-05-12Joe had a big task at hand putting in a new engine for me. He looked over my car and found some other parts that need to be changed out. Overall Joe and his team did an amazing job. Thanks guys
Review №5
2022-05-26Customer service and responsiveness are excellent. Joe and his associates have a great sense for what the car and customer need in the circumstance. No more than necessary. No less than quality and on time delivery.
Review №6
2022-06-15Loved the detailed printout of service provided, recommendations, prompt service, attention to detail, and honest information as to what is going on with my auto. Joe and the mechanics are A+ in my book. Keep up the good work guys. You are my 1 stop shop now
Review №7
2022-06-27Professional service. Was treated with respect and dignity. Service was timely and consistent with estimate. I have done business with Xcellerated Auto for over 15 years and have not been disappointed.
Review №8
2022-06-19Ive been using Xcelerated for several years now, my mom used them before that! They always have exceptional customer service, they are quick to fix any problem and they are always fair and honest. I will never go anywhere else.
Review №9
2022-07-23Joe and his crew was accommodating and were able to get me in for an inspection on short notice. Great guys to chat with while waiting on service. Thanks guys!
Review №10
2022-01-14I went in for an inspection, They got my car into the garage pretty quick and all the workers treated All the customers that came in and myself very well. My car needed a new tie rod to pass inspection, instead of failing me they let me go get it fixed and come back to finish the inspection. I recommend coming here for any problems you have with you car. You won’t be disappointed